Graduate by Hilton Storrs

First off, let me say I have no particular affiliation with UCONN. But my wife and I wanted to just have an overnight somewhere and we were intrigued by the decor of the hotel. It's quite impressive how intentional every aspect of the hotel was. The husky lights in the guest rooms, the color scheme, the artwork. Even the wallpaper in the elevator. All was a delight. Venus at the front desk was delightful. So was Madison who served us in the trophy room bar and grill. There was even a wedding going on but that just added to the atmosphere and the tunes which floated into the bar area were just right for us. Staying at this Graduate by Hilton makes me want to visit other college towns and see how Hilton has made each one unique. Good job!

Staff was very helpful and accommodating. Room was clean and spacious and had everything we needed during our stay. The bar and restaurant in the lobby served tasty food and drinks. Can’t complain at all!

The location is, of course, great. My main complaint is that the staff is not quite doing its job. They forgot to clean our room, even though when we were leaving the building that morning I talked to the cleaning staff upstairs and the receptionist downstairs that we wanted our room serviced. It was surprising to discover upon our return in the evening that absolutely nothing was done in our room, we didn't even have clean towels. Then, that same evening, my husband started feeling very sick and the following morning I requested a late check out and was told very coldly (no reaction to my husband's sickness) that this will cost extra cash (I requested 2pm). I think that the hotel, which is full of very nice Huskies memorabilia, should hire people who have human emotions.

The rooms are way outdated for the price. Definitely stop at CVS if you forget something because they have nothing to offer. Bartender was good and bar food was reasonably priced. Overall decent at best.

We traveled to CT to celebrate my niece's senior night (total of 4-5 rooms). The room and location were great and most of the staff were amazing, especially Sherry and Sara in the Trophy Room. However, Jodie needs to go - she not only is an embarrassment to your hotel, she will likely cost you return customers. After my niece's senior night, we went back to the hotel because she wanted to be someplace quiet where she could enjoy the company as we all traveled quite a distance to celebrate her. As part of my family sat at the table, a few of us walked toward the elevator and heard Jodie talking with another staff member about not wanting to serve us so late - it was 9pm but the kitchen was open until 10pm. After we returned from our room and sat down with other family members and friends, Jodie came over and leaned on the table and said, "it would have been nice if you would have made a reservation as I am the only one here. It is common courtesy to give us a call." Keep in mind that my sister asked about making a reservation upon check in and the front desk stated that they didn't take reservations but it should not be a problem to get served at 9pm for a party of 10. When we tried to inform her of that and asked if we should just leave, she became more condescending and rude. We ended up leaving and going to Applebee's where that establishment and serve made our night better.

We stayed here for a long weekend to see a UCONN women's game and loved it! The decor is fantastic, the staff are friendly and provide great service, the room was comfortable and the location is great.

Place was awesome before UCONN bball game. Food was great and bar was packed. Great place to be. Will definitely be back

The perfect alumni nostalgia moment 💙 Room was adorable and well sized. The lobby floor is an old basketball court, the CT details all over the place are perfect. Parking was gated - no chance of a ticket this time!

Anytime we visit Storrs it's a must we stay at The Graduate. The hotel staff is very friendly here. Any issues you have they're prompt to resolve. It seems like they have a very tight knit community, feels like family. You'll never not feel welcomed. The rooms give a very vintage vibe. Cute, quaint, and low lit. They could use a little more lighting in the rooms, but overall it's a very comfortable stay. Cleanliness is always up to par, which is a must! They do have a restaurant, Trophy Room, which provides great libations and scrumptious eats. It's a one stop shop!

Cute collegiate themed hotel conveniently located on UConn's campus. Cute UConn decorations throughout with a giant husky statue greeting you as you enter. The staff is friendly and a mixture of students and other employees. The room was generally clean, but the Lysol wipes did pick up some dirt. The bed is on the hard side and a bit uncomfortable. I liked the kettle in the room for coffee and tea and the extra touch of cold water bottles refilled in the room fridge without asking. The water pressure could be improved, they provide Malin+Goetz toiletries and thankfully they weren't that perfumey but a light refreshing scent. The downside of the stay was this constant old car running sound in the room. I asked front desk to check on it, they sent engineering and the noise became a bud subdued but still ever present.

In an area without many hotels, The Graduate is a great option - even if you have no connection to UConn. The staff was very friendly, and the 3-year renovation was very well done. The decor / UConn basketball theme is really clever and a nice change from standard hotel chains. On a summer Sunday, the hotel was very quiet and a good place to sleep. The lobby offers several different sitting areas, making it a great place to converse with other couples / groups.

I stayed there for a night during a visit to the university. Parking was easy. The room was clean and nice and had a nice view. The TV was not working---I called the front desk and someone came very soon and fixed it. I had breakfast there in the morning---it was very reasonable priced and very tasty. They also let me park my car for a few hours after I checked out. Overall, quite happy with the hotel. Will gladly stay there again.

The Graduate Hotel in Storrs is part of an expanding portfolio of hotels owned by Nashville-based Adventurous Journeys, a real estate investment, development, and management company founded by Ben Weprin in 2008. This hotel is one of many bearing the same name, and as the name and locations suggest, are all strategically within proximity of a university campus. The hotel, formerly the Nathan Hale Inn, is located on the quiet, residential edge of the University of Connecticut's main campus. Like the other hotels in the portfolio, the guests choose the hotel as part of a visit to the university, whether as potential faculty, students and families, or members of competing athletic teams. While many hotels serving a similar guest profile are at best unremarkable, and at worst dingy, what makes this hotel unique is the effort to reflect the university and surrounding community in the design. Ample opportunity for guests to discover the references can be found in each room. At the Storrs location, the floor at the entrance is composed of planks of thickly varnished wood that brings to mind UConn's highly ranked women's basketball team. Lobby walls are covered with vintage pastoral New England landscape paintings, bathrooms with blue and white (university colors) custom-made wallpaper depicting the UConn's mascot (husky) and campus landmarks. Keycards with student ID theme are tucked into old school library book pockets. As I've stayed at several different Graduate Hotels, I've wondered who is behind the design choices -- they clearly are having fun! I had opportunity to meet a member of the design team during my last visit, and learned that the design concept developed by chance. As I was told, one of the first hotels in the collection (c. 2014) struggled with vacancy. In hopes of getting a positive word out to parents about the hotel, students were invited to use the lobby for quiet study during finals week. Those that took up the offer were greeted with milk and cookies. This proved successful and sparked the idea to make each hotel visibly connected to the community it serves. To facilitate decorative items are purchased in local flea markets and vintage stores, and the design team investigates local and university history. The Graduate Hotel in Storrs is an ideal place for campus visitors... thoughtful introductions to the local community await each turn and glance.

We had a great experience and very pleasant stay at this Hilton location. Upon check-in at the front desk Juliana greeted as if were family. Look forward to returning.

Overall: Had an excellent time at this hotel. Stayed at Graduate Storrs for a wedding, which must be popular thing because there were 3 weddings being shuttled to and from this hotel. Room: Clean, spacious, with a hip scholarly decor. Seems like this hotel has been recently renovated, everything is new. Shower was hot with good water pressure. Bed was comfortable. Coffee in the room sucks. Food: There's a nice large bar in the lobby, plenty of beers, it was nice to hang out after the wedding. Breakfast in the morning was good. Not free though. Staff: Very friendly, everyone was nice. Parking: Private lot, you use your room key to get in and out. Location: At UConn. Cost: Seemed reasonable.

Huskies need some rest? UConn-themed, edge of campus Dog friendly Hotel #Nola_Haiku @uconn @graduatehotels #Storrs #GoHuskies #DogFriendly #FlyIn #Coddiwomple #Haiku #JoyInTheJourney

When I was a UConn student not long ago, this place was called the Nathan Hale Inn, after a revolutionary war hero from Connecticut. It also had much more patrician and statesmanlike decor. Now it bears a bland and unimaginative name that some drunk VC bro probably jotted on a napkin after one too many IPAs. I can't imagine what kind of corporate pillaging went down to turn this once-special hotel into what is clearly a cookie cutter design from some national chain. The decor is tacky, like stuff you'd get from Target's back to college section. They probably needed better market research because the theme is aimed more at students than the parents and benefactors who would really shell out for these rooms. The only redeeming quality here is the convenient location.

What a great hotel - loved the UConn themed ambiance and vibe. Great attention to detail - the lobby had a giant husky, and basketball like floors; the room had lampshades with Welcome Back Kotter (a UConn grad), basketball lamp, wallpaper with women and men basketball teams and baby huskies. All high-end quality, but fun and whimsical. The beds were really comfortable, too, and service was friendly. We were there Sunday and Monday and the restaurant/bar was closed both days, and very few options to eat and drink around town, so that would be one area for improvement. But totally recommend, and would love to check out some of the other Graduate hotels near campuses around the country!

Nice hotel. Loved the interior decoration especially the rugs and Connecticut memorabilia. Large rooms. Gated parking. Only gripes: 1) are the room doors slam unless carefully closed. I was awoken a few times by people noisily closing their doors. 2) Made in China tolietries

My stay at the graduate was overall good. The decor was adorable, and you cannot beat the location. Every staff member (other than housekeeping) smiled and were incredibly polite. I stayed for two days. Before my stay I received an email asking if I wanted a late checkout, for a price. I responded yes. The day before checkout I stopped at the front desk to confirm the late check out and to find out what time it was. They had no record of it, but they said they would charge me and I could check out at 3. Great. At 12 on checkout day housekeeping starts banging on my door (and I mean banging- as in get out of here freeloader type knock). I was in the middle of a work project but I opened the door and told the housekeeper I had a late checkout. She argued with me that I did not and the front desk had not told her that- what I am supposed to do with that information? argue more with her? bring her down to the front desk to prove it? I just firmly said "well I do" and went back to work. An hour later she is knocking again claiming the front desk shows me as "checked out". I told her that I was not in fact checked out, I was still in the room. At this point I am dying for a cup of coffee but I have not packed up the room yet and I was sure if I left for a moment she would throw all of my belongings out of the room, she was very aggressive. But I was so close to finishing my work project so I pressed on. At 2 she was back knocking on the door, I have a late checkout I say. Her response- they said they don't have a 3:00 checkout, its a 2:00 checkout (I guess this was after I had checked out, despite not having a late check out etc.) at this point I had HAD it. I called down to the front desk and confirmed that I had a late check out and it was until 3- they said they were so sorry and yes they saw the reservation. In the meantime housekeeping is in the room next to mean banging on the headboards against the wall. It was so bizarre and passive aggressive. I have no idea why my late checkout made her so angry. I had left a $5 tip every day prior and left the room very tidy, I had even made my bed. I was at a loss. I gave up and left the room at 2pm went downstairs and checked out. I really thought (and expected) them to refund me the late checkout fee but they did not, they smiled and said sorry for the inconvenience but at this point it just felt patronizing. I went to the parking lot, opened my car door because it was hot, and finished my work siting in the front seat of my car. Despite paying $412 for the room the night before. Prior to this it had been a lovely stay. The only other comment I will make is that the hotel allows dogs. I assume/ assumed that when hotels allow dogs that there are "dog rooms" and "not dog rooms". I am allergic to dogs but never thought to check. I ended up having an asthma attack in the middle of the night which I thought was strange but it has been hot and I thought maybe I was starting to react in a new way to pollen. I didn't realize it was probably from a dog in my room prior until the next day when I saw a dog bowl by the entrance to the hotel. Having the benefit of my interaction I can say that in the three hours I was being so closely monitored by housekeeping I never heard a vacuum so I am assuming that there is not a thorough cleaning and I had a reaction to a previous dog resident so just be aware if you also suffer from a dog allergy. That said, I would have stayed here again but for being chased out by housekeeping. It was an expensive hotel, over $300 a night, there are much nicer places I can stay at that price point. Final point, I suspect that they charged me twice for the late check out- ironic- but I am not positive. They do not give you a folio, I assumed I would be emailed one after I checked out, and to be honest I was so angry and flustered I didn't think to check. My credit card was charged $130 and I had expected it to be $80. However, you must go through several hoops to get a copy- I have to email my confirmation number, name, credit card the reservation was made under - which I will have to dig out- and then email it to a special folio email address to get a copy. At some point it feels like I am working here too.

I enjoyed my stay here however I leading up to my stay, everything having to do with this hotel was a mess. It is nearly impossible to get a hold of them via the phone. They use a call service so you end up talking to someone *not at the hotel* who cannot help you. Their phone system also doesn't work correctly so if you click an option, it'll say it's invalid then forward you back to a line that tells you it's invalid. I emailed info@graduatestorrs.com to inquire about a wedding block and no one responded. Months later when I finally spoke with someone on the phone, she said that's the general email for the hotel chain and that's why they didn't get it. First, it's obviously not for the hotel chain since the email domain is "Graduate Storrs," and even if it was the wrong email, the professional thing to do is respond back and forward me to the correct person. After calling and clicking different options about 10 times I finally spoke with someone who booked my stay via the phone. She said her reservation email system is down and she couldn't send me an email confirmation until later. Weeks later I still never got one so I called again, having to jump through the same hoops to speak with someone. Again, they told me they would email me my confirmation (and confirmed my email). No email. Finally months later, on THE DAY of my check in, they send me a confirmation. So I drove 20+ hours to get here not knowing if I even had a place to stay. The worst customer service for the hotel industry. Aside from not being able to reach anyone ever, the hotel itself is nice and well priced.

Very clean, comfortable. Bar and kitchen was closed due to covid. Really nice and classy. I wish the bar was open, as it looks amazing. There is a "make your own" coffee bar.

One of the best hotel experiences I have ever had! This was a work trip with a therapy dog (70 lbs) and this hotel could not have welcomed us and my dog, more readily. The entire hotel and every room and detail was exquisite. They allow your dog to join you for meals in a little section away from the tables and other people dining and they even give you a free drink and a free coffee during your stay. I never want to use any other hotel chain again, after this amazing experience.

We love Stacy. Best bartender around! All around great hotel! 10/10 experience! Xoxo gossip girl

FANTASTIC ambiance and decor, friendly staff, super clean rooms, and reasonable prices, all right on the UConn Storrs campus. Terrific place--one of the best hotels I've been to in years. I highly recommend staying here!