Graduate by Hilton Tempe

I stayed at this hotel a long time ago and was very happy to come back! The front desk staff were friendly and smiling. We arrived in the morning, and since our room was already ready, they kindly let us check in early — which was very nice and convenient. The room is not very large, but the beds are very comfortable and clean. I really enjoyed the outdoor pool and the jacuzzi under the bright sunshine — it was great! The only small downside is that the shower is fixed to the wall. It would be even better if there were also a handheld shower, but the water pressure and temperature were excellent. Overall, it’s a pleasant, comfortable hotel, and I’ll be happy to stay here again when I come back to Tempe.

I have stayed here several times. Graduate Hotels are a bit of a unique style. It might not be for everyone. But what I will say is that I spoke to at least four different employees at this location and I had some questions and requests. EVERYONE SINGLE EMPLOYEE that I spoke with went above and beyond! They were friendly, positive, and helpful, from the front desk to the restaurant to housekeeping. I hope that the employees are recognized and rewarded for their excellent service!

The rooms are clean even though the amenities are basic. What makes the hotel stand out is the staff — they are friendly, caring, and simply the best of Arizona. A staff at the front desk, Ryan Alvarez, made the guests feel home and happy to be in Tempe and at the Graduate by Hilton

My go to spot when in Phoenix. Great, welcoming staff with amazing location and views. Clean, quiet rooms. I have not been disappointed and will continue to come back.

I am rating this a 1 overall. The views are amazing. The rooms are very subpar. Trust the other reviewers that state the hotel needs a remodel. It does. And this is after changing ownership at least twice now. This hotel used to be a Holiday Inn. Then, a Graduate Hotel. Now Hilton has bought it? Our experiences with Hilton over the past 6 years have proven to us that they care about quantity over quality and the safety, comfort and wellbeing of their guests. When we stayed at The Graduate in Tempe, we were charged for parking. Few other hotels do this in the east and west valley of Phoenix. Downtown Phoenix hotels do. Usually not Chandler, Gilbert, Mesa, Scottsdale in our experience. The decor in this hotel is trying to be trendy and "boutique ". It is not. The upgrades when we stayed included putting in cheap laminate flooring instead of carpet, cheap furniture, maybe some newer mattresses and sheets, new paint jobs and seemingly little else. The staff was friendly when we stayed. I will give them that.

Esther is the rudest, prettiest individual i have ever met. Me and wife will never stay at any hotel affiliated with her. Room was dirty aswell, zero customer service. Zero hot water. Overpriced and treats your like garbage

Love this hotel! Often stay here for work! My only complaint (the reason rooms have 4/5 stars) is the new lighting in the bathroom is a godawful orange, it gave me a headache so I showered with the lights off. I feel most people want a normally lit bathroom. The orange gives me horror film vibes. Please change the bulbs back to normal! Love your staff & hotel and amenities otherwise!!!

I came into for a competitive cheer competition and this is the hotel that was recommend my family to stay at. The location of the restaurant ideal for those who want a variety of food options but the hotel is located across the street from ASU. The building doesn’t look fancy on the outside and the decor could be better. The rooms are decent. But have some type of plumbing issue. Literally in the middle of a shower the pipes started screaming. This happen two days in a row. On my last night at the hotel the handle for the shower broke off and had to be moved to a new room. The restaurant offers happy hour and has great daily specials but the food is mediocre and not worth the money. In addition to the limited array of items to choose. Parking is easy but there is a daily parking fee. Probably will not stay at this property again. Although it’s a Hilton, I don’t feel as if I got the usual Hilton experience. The pool Is fairly small.