Graduate by Hilton Fayetteville, AR

The last time we were in Fayetteville we stayed at a cheaper hotel, but we wanted to be close to downtown so booked a room at the graduate thus time. Max at valet was a good start. He was very professional and informative with good restaurants nearby. The room itself was fair with some heating issues and a slight mildew smell. Decent coffee and breakfast. The best part is the location with being close to Dixon street and downtown.

Friendly staff and very nicely decorated hotel. The valet and front desk folks were very nice and helpful. The only thing we didn’t like was the comfort of the bed, but most hotel beds don’t match your own mattress. Overall, very pleased with our stay and will be back.

This hotel has a fun, quirky, eclectic decor and atmosphere. I had a king room which was huge, clean, and comfortable. I received top notch service, particularly from the valet. Unfortunately, I'm typically here for games and they jack their prices up on game weekends or for any other UARK events, so I probably will not be able to stay here again.

Booked a king room online. When we checked in & arrived to our room it was a double queen. We went back down to check in to let them know of the mix up. The workers completely dismissed us and told us that although we had booked a king room that the king rooms were sold out. I politely asked what the hotel could do the mediate their mistake. I was once again dismissed. Along with the overall theme of the hotel being suffocating & tacky, the service provided was somehow even worse.

Best thing about the graduate is the location. Near downtown and the Christmas lights looked great. Lots of restaurants and shops around to spend time and money. Overall good or great service. The valet guys were very nice and professional. The baristas in the morning were nice and made good coffee. We will be coming back

Friendly staff throughout. The door guys especially. A little pricy for the area but it is right downtown. Probably better suited to couples than business travelers. Great view of the Christmas lights. Update: I wrote the above mid stay. Need to add that for half the price you can stay at much nicer places 5 min North of town. Over $300 +$15 for parking round the corner for no breakfast and only instant coffee in the room is dark too much. I spent the next night at the mill which was night and day better for $10 over half the price.

Booked this room for the pool and the aesthetic. Tried to walk down to the pool with my 3 year old, and it’s “closed for renovations”. My ideal trip did not consist of a 45 minute tantrum from my toddler due to the hotel’s lack of communication. We went out and bought swimsuits when we arrived so we could swim. Then there were 2 dogs barking and growling on the floor for over THREE hours before the hotel staff came and took care of it. Rough experience and won’t be back to a graduate property again.

We have stayed here three times since June '24. I love the location and the whimsical decor. The staff is very friendly. The bathrooms in the hotel rooms don't have fans. When you take a shower everything fogs up and gets really humid. Stays that way for a while. Also, I do wish they had more dining options. However, Hugo's and Cheers at the OPO are within walking distance. Overall, I really enjoy staying at this hotel.

I highly recommend this hotel! We had great service, clean rooms and great ambiance. Plus it is within walking distance to the square which offers great restaurants and d shopping!

When the chance for us to stay another time at the Graduate in Fayetteville presented itself, my husband booked it immediately. We've been through a lot lately & the hospitality & safety of this hotel was exactly the peace of mind we needed for this trip. The staff is wonderful, the accommodations are whimsical & clean.

Great location, great atmosphere & accommodations. Unfortunately, the bar in the lobby wasn't quite as accommodating as the hotel. We had sat for approximately 10 minutes waiting to be waited on until we finally walked up to the bar. Rather than ask what we'd like, the first thing one of the 2 bartenders said was, "We're short staffed and we're closing at 9:00 o'clock"; on a Saturday night. She never came back to take our order.

Graduate Fayetteville experience, professional team of people that know hospitality and go out of their way to ensure guest satisfaction. The people that make up the team at this hotel are 5-star. I could not be more pleased with the experience, Chris, guest relations manager, particularly, had provided a service and I can't thank him enough for his assistance in making things happen for us when we were in a jam. Graduate is my hotel when I travel to Fayetteville.

I'd like to preface this by saying my family does not discriminate against any body of any other religion or political view. When we got there it was IMMEDIATELY a horrible experience. The boy at the front desk was SO RUDE, and we've come to believe it was because of one of my group wearing a MAGA T-Shirt. When we got to the room, the bathroom was disgusting and there was a smell like sulfur throughout most of the room. I didn't have time to take pictures because we left so abruptly, but just trust me it was horrible. On top of that, the air conditioning didn't work and when the guy came to our room to check it out (same guy from the front desk) he told us there was nothing we could do and even after we switched rooms he told us we could not have a refund or anything so we decided to leave. When we were leaving (photos included) the two guys who are SUPPOSED to be helping us were sitting all depressed on their phones. I even saw the first guy walk over to the front desk and ASK THE GUY if he should help us and he said no. Moral of the story: If they "accept everyone" at their hotel, why were they being so discriminatory against us for our politics? This is extremely unprofessional. If you made it this far into my review, I would like to suggest the The Inn At Carnall Hall which, despite the reviews, is an amazing hotel with great service. Thank you for reading.

New management ..............................................................zzz............maybe put your customers first for a change. When you make customers wait until 9:30pm before they can check in when it's your issue that's preventing them from checking in- figure out a way to MAKE IT RIGHT!

Everything. I stayed here a few years ago when it was the Chancellor and am disappointed to see that the change to The Graduate meant renovation in reverse. The hotel feels old. The decor left me confused (camo carpet, color splash curtains, flower chaise, and plaid ottoman). Who decorated this? What look were they going for. It felt like a room from the tv series That 70s Show. If I get past the decor, there are NO drawers in the room for your clothes and a hole with a curtain as a closet. The faux drawers are actually cabinets for the fridge and safe. The bed was hard and not comfortable at all. I guess the cost is strictly for location because that was the only convenience. The hotel was noisy. Every night it felt like someone was dropping things in the room above me. The toilet ran constantly every time the room next door flushed their toilet. The air conditioner sound like a tractor coming on and the room temp was never comfortable. When the air was running the room was freezing but as soon as the air went off, the room was extremely hot.

Unique hotel as I'm used to Hiltons and IHG or Marriott brands. Those are great but more cookie cutter. Unique lobby that is more of a bar or breakfast place. Lobby has real wooden floors from a long time ago. Unique products for sale. Unique decorations such as a knitted hogs head put in room like a taxidermy. Room keys are University of Arkansas notable alumni. Service is great but as it is also more of a bar no computer or business center for guest but they will print items at front desk. A gym as well as an indoor and outdoor connected pool. If they provided free breakfast it would be five stars but breakfast sandwiches are overpriced. Walls are thin - could hear conference call in connecting rooms so I put pillows at bottom of door which helped a little bit. Cool place to stay and not like any other place I have stayed.

The room just felt dingy and dirty. I have stayed at multiple Graduate hotels and the rooms felt gross. I was so highly disappointed not use to the Graduate rooms feeling so old, dated and not cleaned. Their was a Starbucks cup behind our tv console that had fallen back between the wall and the console from the previous guest the carpet looked and was dirty. The lobby was great and so was the bar, but the room not so much.:(

Cute place, great location... but no fan in the bathrooms of the hotel rooms! Only 2 people working at the bar/restaurant during peaks times ( mornings, happy hours, dinner), only wait on you if you're at the bar... if sitting at tables around the bar, people are supposed to figure out that they need to go up to the bar and order!

Our stay extended over a weekend. The room was never cleaned during our stay, no toilet paper, and the refrigerator did not work, and the ice machine did not work on our floor. We spoke to the front desk and received no help other that being provided one roll of tissue. We will never stay there again and do not recommend.

Altho funky/fun, there are too many hurdles to get over to enjoy one's stay. No free coffee in the lobby, which is standard in most hotels outside of NYC. And $3.25 for a cup makes me expect the coffee to be more than lukewarm. The bathtub is ice-slick and without any kind of in-tub mat. Inviting a slip/fall. The parking lot--municipally owned and run is unbelievably trying to get in if using a cc. Who doesn't? The system is slow and finicky and a single bar-gate serves as entry and exit so the traffic--and impatience--build on both sides.

I had a disappointing experience with the hotel valet service. Despite paying for three days of valet parking, my brand new car rim got scratched. The hotel manager promised to report it to the insurance department, but after a week of no contact, I learned the valet service wasn't affiliated with the hotel. The manager then directed me to the owner via email. Save your money and opt for the $3.00 per night parking tower - it's a safer choice.

The Graduate is very theme oriented but for what I paid, I didn't see what the big deal was. I didn't find that it was really worth it.

Summoned by kitsch, soul grabbing photos I would peruse through weekly pondering if it was worthy of a trip to Fayetteville... Locks needed lites & love & alas my fair Goddess hairdresser moved that way & well you know... Late afternoon appointment requires an overnight stay! Speculatively knowing this could be as rewarding & as fantastical as my field trip to the Coca Cola factory as 1st grader where they gifted us with miniature cokes in bottles... I booked a room for one night & packed 6 outfits, 2 bikinis & the usual array of pearls, powder, & prep! Stunned upon arrival @ the absolute magnificence of the scotch plaid structure against a cerulean sky; I stepped in my idea of paradise... Although under construction @ that moment, I felt surges of do I want to come live here as I crossed the threshold onto the piney knotty floor... Service is nailed here as they greet you & make eye contact & smile as you get within 10 feet of check in desk. My room keys were two student ID's from circa the 60's.. Camo carpet, high school love notes framed on the wall & immaculate attention to detail in every respect.. (See pics) Sigh, I fell in love & would live here if I could as it was so aligned with my aesthetic & sparkly clean... Second floor is soooo fun as it looks like a collective dorm meeting room/family living room peppered with retro inspired loveliness & sun luring me to alight upon the couch & wondered where everybody was? Maybe too early post dawning de-masking to mingle in lovely spaces? Not sure.. Pool was great too as indoor & outdoor, heated & gorgeous view!!! They opened the bar & put new furniture & completed the renovation the last day I was there.. So you may ingeniously conclude I stayed the entire weekend & 5 star, plus, plus, plus!!! Locale is spectacular & nestled in downtown by boho boutiques & many beckoning eateries!!! A trillion hearts go in my documentation of my stay!!!

This place is so great! Right downtown with lots of restaurants and bars within walking distance. The staff is especially friendly and helpful. We had a beautiful view of the university from our room. Quirky fun decor in the room. Absolutely loved the bar area, great for hanging out. AND dog friendly

single handily the nicest hotel in Fayetteville. We called ahead to make sure there was vacancy and the receptionist was super nice and answered all my questions. we went with the double queen room. The room was exceptionally clean. The decorations are so cute! Also, the bed is comfy. If you stay around christmas time they will give you a room to see the lights on the square.

I never usually leave bad reviews but I had to. I possible ate the worst chicken sandwich of my life at their bar. Was it even chicken? So disgusting. Tasted like a piece o defrosted and frozen again and defrosted plastic chicken. Decided to eat the bacon and sauce which was not any better. Everyone at the hotel is very friendly but that was not enough to avoid this review. Rooms don't have coffee makers... and coffee downstairs was empty the day I arrived and the next morning too. My room was not cleaned and tidied up through the day. Which was surprising and disappointing. At least the motel I stayed at last week had a signed saying no room service during stay. The bar area was overly packed and they only had one person working there. I feel bad for him, he did a terrible job with everyone because he was being pulled in so many directions. The funky retro decor is cool but not cool enough to make me want to stay here again. Forgot to mention, the heater in my room had so much dust that when I turned the heater on started smoking and activated the smoke alarm! 2 starts because everyone was very friendly but everything else was really bad! I have to add, if you need a itemized receipt of your bill, forget it. Both nights in a row they threw the itemized receipt in the trash and when I asked for it they actually had to go in the trash both times and give it to me from there. I am not kidding! I got my receipts at the far from-the-trash!

Kaylee the bartender was a 10 on Saturday night. Sunday bar wasn't open. Since checking in the construction dumpsters emitted foul smells any time leaving the car going into the hotel. Number one rule on hospitality don't let guests want to vomit upon entry. It really really smelled like catfish bait. The graduate in Oxford ms Is sooooo much better. This place needs a lesson in service and community.

The new bar/coffee is space is gorgeous! Stopped in for a mimosa before the game and had a wonderful time talking with Lazer. Definitely will be back for more drinks in the future!

Clean, quirky, fun place to stay. Ideal location. Staff friendly and helpful. Lobby bar is great. If travelling with bikes, you can store them behind the front desk so they're safe. Great at accommodating their guests.

We stayed at the Graduate for 3 nights on a long weekend trip to Fayetteville. The front desk staff was warm and helpful with all questions we had. I definitely appreciated the ability to text the front desk for any needs I had - like the fact that our room was missing our coffee maker. They were quick to respond and have one delivered to the room. There is not any parking for the Graduate specifically but the city garage behind the hotel has a reasonable entry rate. You can park on the weekends and at night in the street parking around the square for free. When I am back in Fay, I will most likely stay here again - central to the square, Dickson and campus while also easily able to access I-49 to explore more of NWA or head home.

TV service out throughout the hotel. Not ideal when you're moving your child into college and your younger child has to stay in a hotel room. Contacted front desk about it and they were almost exasperated that I didn't know that it was out throughout the hotel (as if I would know how?) Additionally, lamp between the two beds with phone charger completely dead. Front desk said they would send someone up to change it right away. No one ever came. Avoid.

The Graduate is my all time favorite hotel in Fayetteville for a number of reasons. It has the best location for easy access by walking or biking to the major attractions of Dixon St restaurants and bars, the University of Arkansas and the cute town square. Also free bicycles make it very easy to explore the world class bike trails that Fayetteville has. Finally the service there is excellent. Logan and the other front desk folks have been super accommodating every time I have been there. Can't wait for my next visit!

This hotel is fantastic! We stayed for my son's graduation in December 2019 and cannot wait to get back. The entire hotel is college-quirky, themed after the University of Arkansas and the area of Northwest Arkansas. The lobby is a wonderful spectacle with a quaint restaurant/bar that is great for family gatherings. The rooms are extremely comfy and the hotel is a stone's throw from the University. And finally, the price was fair! As soon as the Zombie Apocalypse is over, we will be back to the Graduate!