HMota1
Google
Do not believe any of the reviews!!!! Rude, impolite and scammers !!! After making us change our room because of their booking mistake , they told us we can't have a room between 12 and 2 when we said this is very unfair since we have paid for 3 days we were treated very rudely by two ladies who unfortunately I do not know their names. We decided not to even stay another night , So when we said we want to not check back in and we want our money back for the next 2 days they refused to give us our money even though the hotel does not have any kind of cancelation policy and they shouldn't have even charged us the full 3 nights in advance if they wanted to make us check out and check back in the next morning .Still I wouldn't even recommend anyone to stay here if all of this had not happened to us because this establishment does not deserve 3 stars as I wouldn't even describe it as a Hotel but more as a Hostel. The only difference it has with a hostel is you have a bathroom in your room . I have traveled to many countries and stayed in all classes of accommodations from top 5 star hotels to 3 star hotels to AirBnB , I have never been treated so poorly!!! Before all this happened I very politely pointed out that all the pictures they have online and in booking show white towels and thats what people are expecting when they make a reservation but now that they have grey towels maybe they should update the pictures and the response I got was that they prefer grey!! This isn't about color preference but mostly about false advertisement because some people only stay at places with white towels and sheets because on white you can see if its clean and has been washed daily , so when a guest suggests to change your pictures you shouldn't reply by saying but I prefer grey !!!! Again RUDE RUDE RUDE !!! We preferred to just forget about the money they had charged us and not stay at this awful place even one second longer !!!