heidiannb
Google
My stay began on a disappointing note at the sister property, Le Grand Courlan, where both the initial room and breakfast left much to be desired. Thankfully, Chrissy at the front desk truly saved the day. After hearing my concerns, she quickly arranged for me to be moved to Grafton Beach Resort — and what a difference that made! The room at Grafton was significantly better, with a beautiful ocean view that provided the perfect backdrop for a peaceful and much-needed reset.||At Grafton, I was greeted with a clean, comfortable room and a wonderful ocean view, exactly what I needed to relax and recharge. Although I skipped breakfast due to the earlier experience, I’ve stayed here before and can say the buffet breakfast is usually quite enjoyable.||A special mention must go to the bartender, a young man, whose mixology skills and customer service were truly impressive. He went above and beyond to ensure we were pleased with our drinks, and his attention to detail did not go unnoticed.||While the overall stay was pleasant, I would recommend that management consider updating the rooms, especially the TVs. Installing smart TVs would be a great improvement given the limited channel selection.||Overall, Chrissy’s professionalism turned things around for me, and I appreciated her hospitality.