Graham and Green

Large and interesting shop. It goes back a long way, so go in and explore!

Beautiful shop with a variety of pretty and quirky items, and lovely staff! Wonderful customer service, as I phoned to check if they had a product in stock before travelling from outside of Bath. Hannah was friendly and helpful, confirming that it was in stock and reserved one for me. Collecting it, it was wrapped safely and I'm really pleased with my purchase.

Absolutely love this shop. It's so overwhelming when I go on because I want to buy literally everything! The staff were super kind and helpful with us and couldn't do enough for us. I visit their website regularly but it's so nice that the shop is even better. Highly recommend!

Appalling service. I live less than an hours drive from the store and I paid £48 for delivery. The items took over 21 days to deliver and all of the items arrived heavily damaged. The company were late to respond, were unsympathetic and offered no compensation. I was abruptly told there was no weekend collection and they expected me to take time off work to meet their couriers to collect their damaged goods. They were not sympathetic in the slightest. I have never received such bad service.

Had a lovely experience in store today. Found the perfect print but we weren’t able to take it with us, we were helped by a really lovely lady who gave us multiple options to get our perfect print home. Would definitely recommend a visit!

Customer Service is appalling! I have emailed and written and still waiting for a response 6th Months later regarding a lamp, based of which was not finished and scratch a very expensive walnut surface, that cost several hundred pounds to repolish. I returned it in September 2020 for their inspection, they have kept the lamp and they have kept the money!!!!!! I have asked for the lamps return again ignored. Be very aware of this company !

Very long wait for product and expensive delivery charges for a £95 product. Other similar priced items have free delivery with competitive suppliers. Lamp arrived wonky and looked ridiculous with a normal shade so I returned it. Was charged for the delivery despite it being faulty. I won't be buying from this company again.

Agree with previous reviewer about 'snooty staff'. I used to buy from this company online but the quality of product has really gone down. Silver lamp bases bought 5 years ago have delaminated finish: cheap and nasty.