Gramercy Tailor

Mary is the best tailor ever. I came in completely on a whim on a freezing cold day because one of my buttons on my coat fell off, and she was able to get it fixed almost instantly. And not only that, but the other buttons on my coat were on the verge of falling off as well, so she fixed them for a very fair price. Definitely not going anywhere else for all of my tailoring needs.

Brought in my wedding dress to have the straps shortened. Anyone who’s ever gotten married knows that most tailors hear the word wedding and start doubling the prices. Not the case here-she fixed the straps so that it fit perfectly for a wildly reasonable price. She also had a veil I ended up purchasing while I was there! Very happy with my experience and will return!

I wanted two zippers replaced - one fly on a pair of jeans, one on a cotton hoodie. A jean zipper needs to be strong and I asked her what she was going to do before she did it, but she didn’t tell me the plan. Unfortunately, she replaced a metal XYZ zipper with an invisible zipper that’s not durable enough for the fly. I ended up ripping out her work and adding a button fly myself. Regardless, the jeans were ruined by her work and the button fly is better, but I cannot wear these for anything but gardening now. Second, she accepted my hoodie so I thought she’d fix it, but she came back with news that she couldn’t replace the zipper. Not sure why this wasn’t told to me when I dropped it off and was inquiring about services. Prices are not transparent. She made up some number for me to pay for the zipper replacement and it was higher than she originally told me. TLDR cannot do zippers, tailoring work was shoddy, jeans were ruined, prices are not transparent, felt like a trap because she didn’t do a transparent evaluation

I go to Mary for all my tailoring needs. She really listens to what I want to accomplish and offers options on how we can achieve it. She’s even fixed poor alterations from large department stores for me. I always have a pleasant experience at her shop. I highly recommend her!

Mary is a miracle worker! I brought her my too-big formal dress for my engagement party on a tight timeline and she made it HAPPEN. It’s even more beautiful and perfectly fitting than I could imagine. She is a wonderful person who truly delivers for her clients! I’m coming back to her for everything and would recommend her to anyone!

My daughter needed alterations on a dress for a wedding, and happened upon Gramercy Tailor, what a find!! It’s off of 23rd above the Pick A Bagel and near the City MD (the scaffold makes it a little hard to see). Mary was skilled, friendly and incredibly timely; making a nice dress comfortable and lovely! We will be back for any of our future alterations for sure.

Mary is so kind, caring, and INCREDIBLY talented! She altered many of my clothing items. By far the best seamstress I have been to in the city, who offers affordable pricing. Do not hesitate to go see her, she is the absolute best!!!

Over the past year, I've brought several alterations and referred quite a few friends to Gramercy Tailor. Each time I've brought an item, I'm told it will be ready by a specific date, and usually give about 2-3 weeks but every single time it is not ready on the date I'm given. This past time however was the final straw for me. I brought a very expensive pair of pants in December, asking if we could hem them and take the leg in. I went for pick up in mid January - the pant legs were two different lengths. I was told that my legs were actually uneven, not the pants, and after she measured them realized they were actually 1/2" off. She said she would fix them and that I could come pick back up within the week. The pants were still not ready one week later, so after getting back from a trip early Feb I stopped by to pick my pants up and was told to try them on and make sure they fit. I took one look and saw that they had not yet been hemmed, the pants still were tacked in the spot where they needed tapering and hemming. I was told to pick them up the next day by 3pm. (Please keep in mind it has been two months at this point.) I stopped by late afternoon the following day - they were not ready. I was told that I should have called first - and she could not remember telling me that they would be ready by the next day. I decided to take my pants completely open at the seams and brought them elsewhere. If you are looking for someone reliable for a special event, I do not recommend. As someone who gets a lot of items altered, I've never gone anywhere so unreliable. I'm super disappointed.