Jessica Harris
Google
The water is beautiful, but the staff are not friendly to Americans. It's $500 pesos per person, cash only, to enter (non-refundable), then $30 Pecos for a locker. They make you shower in front of them head to toe to enter, which I refused to do because I didn't want to get my hair or face wet. This is not the place to go unless you plan on going under water. They were extremely rude. This location also required the life jackets be worn, although other places have it as an option. I decided to just lay out in the sun instead of a grassy area while my family went in the water and they started yelling at me and blowing a whistle for using sunblock saying it would damage the grass. It was not even near the Cenote. They did not give an option to apply it in another location. They knew I wasn't going to get in the water. Overall, such a waste for someone that didn't want to be submerged in the water. If you go here, plan on showering in front of the staff and don't wear sunblock or makeup. Not for anyone with medical conditions (swimmer's ear, prone to infection, etc.). However, surrounding locations aren't as bad and you don't have to submerge your head in water to enter the Cenote. Also, this one was much more crowded. Avoid this location if you are American!!!!