Gran Hotel Costa Rica, Curio Collection by Hilton

I don’t recommend staying in this location. We are very outgoing tourists and usually explore a lot. However this time we didn’t feel too safe in the local area, and we didn’t find there was more than half a day of activities to do. The receptionist Daniel seemed to be really busy all the time, and we found that the service felt a bit rushed/not attentive. Julio the doorman at the lobby was really helpful and friendly and I would give him a strong recommendation. The room was quite pokey/small, and on arrival we found some damage to the cupboard handle. I reported this and again received no confirmation that they had acknowledged this. The breakfast was poor for the standard of the hotel, there weren’t many options and the service at breakfast was equally rushed/poor. It was a 1h+ drive from the airport to get here, but note that the road infrastructure on the return journey is much better, so you should only budget 30-40 mins for a return journey to the airport. Overall, I’d recommend staying at a different location, and not at this hotel.

Great stay. Location of the hotel is very convenient to museums, and walking distance to other attractions and neighborhoods. We arrived late from SJO and the hotel helped us organize a taxi from the airport before we arrived. The room was as advertised — staff were very helpful and friendly. We had breakfast but did not eat dinner — there were few options for vegan/vegetarian diets. We felt very safe in the hotel. As with any new city, would recommend being cautious and would not walk around very late at night. ||Would definitely stay here again!

Absolutely loved staying here. Definitely a 4 star. Excellent service and a well finished room. Breakfast and dinner was excellent and very enjoyable. The views of the historic Teatro National are spectacular and I loved the fact that it was within walking distance of all the major museums in the downtown. I’ll definitely be back next year.

The gran hotel is a great place to stay and had a great atmosphere. Staff was on top of it and hospitable. Great place to visit the market and walk around. The rooms were comfortable, spacious, quiet, and clean. Everything was secure and had everything you need. Would stay again coming to San Jose.

Our one night started here with a warm welcome by bellman Luis, who was a wealth of knowledge, had some great recommendations and made our arrival and departure so easy! The rooms were clean, huge and comfortable. The food was delicious (although definitely expensive.) The breakfast was great. They have big coffee mugs! This made my day! It's walking distance from the Gold Museum, the national museum, and the jade museum. It's also a short walk to Barrio Escallante.

Central location! With a nice neat atmosphere. A ripoff on New Year’s Eve dinner, what paid in advance didn’t include the New Year’s Eve party. 85 usd+120+taxes… Not a clear communication at all!

Nice hotel, but I was pretty annoyed at the price tag for a semi fancy continental breakfast at nearly $39… felt pretty egregious for a 3rd world country, even for a Hilton… Maybe if there was a chef in site with made to order fancy plates, but it wasn’t… Post a sign next time at the front. We’re not in Miami or New York. Otherwise, was a pleasant stay.

Immaculate hotel and unbelievably friendly staff. The bell hop Luis was so attentive and full of great suggestions for us to do during our stay. The location is fantastic- right in the center of the square and close to restaurants. Lots of police presence around so always felt safe. Would absolutely stay here again!