Frederic
Google
The hotel is generally recommended, especially for the price. It is professionally organized, the reception is always very friendly and multilingual. The breakfast buffet is incredibly extensive and the pool and outdoor facilities are very clean and beautifully furnished.
However, we were not lucky with our room 311.
Immediately after check-in, we noticed that the bathroom had apparently not been cleaned beforehand. As you can see in the photo, there are traces of feces on the surface of the toilet. It was really disgusting. At the reception there was full understanding, and it was cleaned directly and we got some vouchers and access to the rooftop. Unfortunately, it was not possible to change rooms. You don't even want to imagine what happened in this room before, that the surfaces of the bathroom were smeared with feces.
Unfortunately, over the course of the week we kept noticing things in the bathroom that did not inspire confidence. The washbasin tap was completely loose, the switch for the bath/shower fell off so that it was no longer possible to switch, and the wall bracket for the shower kept falling off the wall because a screw was missing.
In addition, the air conditioning was full of mold, or at least full of dirt and had probably not been cleaned for a long time.
Last but not least, we were very surprised that our room door was standing open after a day at the beach. The door was not closed properly by the cleaning staff and anyone could enter our room for several hours. Fortunately, we kept our valuables in the safe.
Nevertheless, I would like to emphasize that the hotel facilities as a whole were very clean and well maintained.