Gran Hotel Potrerillos

Hotel · Luján de Cuyo

Gran Hotel Potrerillos

Hotel · Luján de Cuyo
2RQ5+X4, M5549 Potrerillos, Mendoza, Argentina

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Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null
Gran Hotel Potrerillos by null

Highlights

Spanish Colonial lodging with vineyard, pool & restaurant.  

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2RQ5+X4, M5549 Potrerillos, Mendoza, Argentina Get directions

granhotelpotrerillos.com

$$$

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2RQ5+X4, M5549 Potrerillos, Mendoza, Argentina Get directions

+54 2624 48 2001
granhotelpotrerillos.com
GranHotelPotrerillos

$$$

Features

wifi

Last updated

Aug 23, 2025

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hawkman2

Google
This is a hotel from a different era (1942) and you need to adjust your expectations accordingly. But I'm not advising you against it, despite what you might read. But please, do read before visiting.||WiFi did not exist in your room in 1942 nor does it today. Rooms are equally sized (according to the map on the back of the door) but not equally good. Ours for example faced the entrance where multiple tour buses idled for hours. Those luckily on the other side of the hotel did not experience this noise and pollution. But I'm getting ahead of myself.||Arriving at the hotel at 2:15 PM, there were few cars in the parking lot as there would continue to be throughout our stay. I'd be surprised if the hotel was half full. But that didn't stop the jobsworthy gentleman at the front desk. After making me join the erratic wifi and downloading a door-opening app that I had deleted with prejudice after our last stay for the frustration it brings to an otherwise simple task of opening a door - saying, you can't go to your room until 3 PM. The obvious question of "is it ready?" was neither checked nor answered. ||QR codes! In 2025! These should have gone out of style after the pandemic. One for the dodgy Internet and one for the annoying door-opening app. This is bad: QR codes are rabbit holes leading you to who-knows-where. I hate QR codes for this exact reason; they are an IT security nightmare. You never know where they actually take your browser... to Russian hackers maybe? To be forced to use them just to get into your room is an insult to a tired traveler. These things belong back in the covid-era past. Stop it, hotels. Just stop it!||But back to the physical world. Let's take a quick stop at how we got into the hotel grounds in the first place. There is an apparently menacing (initially, but really a sweetheart) dog who greets you with a cone blocking the entrance. The well-intentioned guard has to check you off a list to get in. Fair enough. But I went through a process of sending photos of our passports the night before to a "check in" process (which isn't that at all, because, see above QR codes etc) and he received none of that. I produced some ID - not the one I used for the "check in" - and that seemed to satisfy him. We were issued a HUGE mirror hanging thing to show that we'd entered legally. I checked the 5 other cars in the parking lot and no one had hung theirs (if they had one) but I did it anyway. No one seemed to check or care. Maybe the dogs are in charge of this?||We left to find 45 minutes of something to see which isn't hard - this is a lovely place. We checked out the amazing manmade lake and the cool tunnel that leads to the back side of the dam. We stopped and took photos of the Andes and the lake. It's really nice here. ||Back we came and took our bags to the elevator which took us to the 1st floor, slightly confusing because our room number started with a 2. Of course the elevator didn't exist in 1942 and it only took us to another set of stairs. I guess 6 is better than 60 going up the main staircase but for those with disabilities or who have heavy luggage, be warned.||The room was insanely hot when we arrived. Hot Andean sun had super-heated the room which had the curtains wide open. Upon trying to turn the AC on in April we were advised later that they only allow AC in the summer and heat in the winter. You don't get to choose based on what temperature your room is, just what season it is. Leaving the window open is the only option which is great until the bugs come in. ||Let me take a quick moment to talk about electricity in Argentina. In most hotels, there is a tacit understanding that people who visit are not from Argentina, so there is a slightly crazy looking but ultimately useful "multi plug" that lets you plug a lot of different international plugs into it. Not this hotel. Only Argentinean, angled-pin plugs that are incompatible with any Euro or North American plug. No USB sockets - no other options. We asked at the front desk and they actually gave us their power strip which had those multi-plugs on it - we lucked out. I'm sure if anyone else had asked, we'd have been stuffed.||With no wifi, an insanely hot room and some questionable cleanliness which I won't go into more details of (don't look too closely in the bathroom) we decided eventually that the room was not a place to hang out in. Don't ask for an iron and ironing board, they won't give them to you - much better to charge you for an ironing service. Which tracks with 1942, this wasn't how hotels were used. You'd only sleep in the room, you don't do anything like iron your wrinkled clothes in it - of course not! In 1942, the experience was the rest of the hotel itself.||So we explored the grounds which are lovely - especially when you're being tailed by a bevy of charming and friendly local dogs - and wandered through the beautiful on-site vineyards. The pool is lovely and there's an excellent looking restaurant (called 1942, natch) which of course is one of these vineyard restaurants that is chasing Michelin stars and therefore doesn't do dinner. They'd much rather try to do 5 course food and wine pairings at lunchtime to give afternoon hangovers to tourists - this is what the Michelin Guide has been reduced to here. The much more humble in-building restaurant was apparently what we deserved.||The earliest you can reserve at the restaurant is 8:30 PM. If there was a bustling scene going on in the town (there isn't) then maybe that would make sense. But we literally sat around waiting for the noisy, smelly idling tour bus to leave before we could be seated. At least it was punctual. ||The food at the restaurant was... enthusiastically pitched? A grilled halloumi dish wasn't halloumi at all (sent back), a tomato salad was decent if not anything special and the supposedly special, never-frozen, brought-in-from-Chile salmon was clearly just frozen salmon. I ordered mine medium rare (they call it "jugoso" here in Argentina for beef) to see - there's a very distinctive thing that happens to fish when it's frozen, it turns to mush. When you overcook it, it's fine to those who like it that way. But this was clearly frozen.||The restfulness of sleep at night is broken early in the morning when the dogs start barking. And once they get going, they really don't stop barking. It's a shame because they are so lovely when you get to know them.||The shower. Oh, the shower. If you're more than about 5 feet tall, you'll find the shower situation to be an exercise in contorting yourself to fit. I guess people were shorter in 1942 too. But they didn't have V-shaped wobbly, slippery plastic tubs with only about 6" of width for your feet. And a huge faucet that sticks out exactly where your kneecaps are. But they probably did have only a dribble of water so that's at least authentic. I doubt they had the troubling 220V electrical blanking plate below the bolted-to-the-wall liquid shampoos and soaps though.||Look, this probably wasn't a great hotel in the 20th century when it was forced to close. It's not even a good hotel now. It might have been good in 1942? But it doesn't matter because it's the ONLY hotel in Potrerillos and if you want to stay in this area, this is what you get unless you want to sleep in a tent. I talked to those people on the bus tour and after a day of touring around in that thing, they wanted nothing more than to stay here - they had to go back to Mendoza, another 45 minutes through the Andes... at night. I get it. ||Let's be clear: I'm not steering you away from this place. Just know what you're getting yourself into before you come. A good roaming plan or local SIM card will solve the Wifi because the town has a huge mobile phone antenna mast in the center, so it has a great LTE signal. Arrive no earlier than 3 PM. Bring an Argentine plug adapter (!!!). Don't bother with the internet-based check-in, they will make you go through it again when you get there. Expect tiny rooms with questionable sanitary conditions in the bathrooms. If you find your room facing the front of the hotel, ask for a new room or expect noise and pollution. If you're in a season where there are other restaurants around, consider them for dinner, or have a huge expensive Michelin-baiting boozy lunch, or set your expectations accordingly. ||But do go to this place. It's not perfect. It's not even good. But it's worth it.

David

Google
Great atmosphere and scenery. A breathtaking view of the Andes Mountains. 🏔️ The rooms are not matching the place, they need some renovation. The service is very bad, especially at the restaurant. Waiters are super slow 🐌

Paige Iannarino

Google
Absolutely outstanding. Beautiful views & incredible service. Especially from Jose Luis. We had the best time. Highly recommend! Fabulous food too!

Andrés Perugini

Google
The hotel has gone downhill. It's unnecessarily fancy. I couldn’t sleep a wink all night because of the noise from the air conditioning. The breakfast was okay, but nothing special. The price was quite high, and the hotel doesn’t live up to the supposed 'quality' it claims to offer.

Pablo Sexto

Google
We use the restaurant and it was an excellent experience we are party of 7 we arrived with out reservation but they able to service our table. The atmosphere was amazing, food and beverage were amazing good presentation and taste wine excellent. The server Brisa was very attentive and professional the manage the time very well and she give as some advices and recommendations that we take advantage of it, hopefully she will be recognized for the great service We choose 3 steps lunch that I can strongly recommend it, also the outdoor area is amazing, we will back to stay there if we return to Mendoza.

Denis Dikarev

Google
I wanted to make it a long and thorough review, but when you have a small kid it's too much of a task. So I'll try to use fewer words than I wanted initially. 1) Location - amazing. Great views. The part of the lake closest to the hotel got dried up (Nov 2023), but still - amazing. 2) Hotel - nice building. Dirty rooms. Had to ask to clean the floors as I've got a small baby who likes crawling. They put us in the most uncomfortable room ever for a family (staircase +small step just outside the room). Rooms are super small but OK from price-quality standpoint. 3) Infrastructure - good. Some furniture is quite old, but overall the landscape is well maintained. 4) Service - bad. They called our room at 11 48 pm to inquire why I didnt pay the dinner bill, and woke my 8 months old baby. I went down to the restaurant and got a bit angry, they apologized but the aftertaste remained. Obviously they counted the money in the cash desk and everything added up. What a stupidity. The reception staff I would characterize as politely-indifferent (with exceptions! there were very nice people who really cared). The restaurant staff are usually extremely slow, it takes them 20 minutes to bring a bottle of water if you order it to the table and don't wait for it behind the cashier's. Again, not everyone was like that. Depends on how lucky you are. There weren't many people in both restaurants, but the service was pretty slow. 5) Food. Main restaurant - good, but a small selection. Large portions. Decent prices. Second restaurant (grill) - very good food - kudos to grill guys. Above average prices. 6) Activities. The hotel does not offer any. Best to travel with a car to see sights around. If not, you can walk to see a few lake vistas. The pedestrian walk is a tiled road, which gives you a few kms of a walk with great sights. Overall, the hotel is OK but just lacks proper management. With good service, I am sure, most people would just forget about some minor flaws and enjoy it to the fullest. A good example how a great foundation is hurt by the human factor.

Braedon Rasmussen

Google
We had a wonderful visit to the restaurant, one of the best meals of our entire trip, friendly and professional staff. We rented a car just to visit a second time. Thank you for a wonderful meal and a wonderful experience

Alfredo Sebastian Soledad Yelo

Google
We went for a snack and some coffee, and the experience was amazing. I will recommend this place as a must, as it views and gardens are incredible.
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Masama S.

Yelp
Se jactan de ser un hotel de categoría. Un lugar más de esos que por estar emplazados en un lindo lugar, se creen que ya no necesitan más nada. ERROR. Ya de entrada al reciopsionista no le alcanzó que yo le mostrará el comprobante de transferencia que ya había enviado A ELLOS por WhatsApp, tuvo que hacernos esperar para corroborar el pago por "no está en el sistema". ‍ Arreglen el sistema! Recibí un mensaje diciendo que tengo derecho a un upgrade de habitación, pero no me lo pueden dar porque no hay habitaciones disponibles. Y para qué me envían el mensaje entonces???!!!!! La habitación, mínima, tiene un Split frío/calor que no funciona. Cuando llamo para reclamar me dice que tienen que llamar al técnico, qué tal vez venga tarde, que si quiero "una estufita". Le digo que no, que quiero que me cambien de habitación y me vuelven a decir que no es posible. A todo ésto yo ya había intentado reservar habitación a través de la propia página web del hotel y habían habitaciones disponibles! Pero según el recepcionista "es un error del sistema". La excusa de los ineficientes. El control remoto de Direct TV sin baterías, la caja de Direct TV se le acaba "la carga". El muchacho que venía a traer la estufa las baterías y la caja de Direct TV UN AMOR DE MUCHACHO. EL ÚNICO QUE VALE LA PENA EN ESTE HOTEL. Mi vecina de habitación tuvo problemas con la ducha. Bajamos a cenar. Preguntamos si era un inconveniente calentar el pan, la moza se lo lleva a la cocina. Nunca más lo trajo. A todo ésto traté de llamarla, de hacer contacto visual...nada. Cinco o seis chicas atendían, ninguna miraba...o jugaban con una bebé, o charlaban entre ellas o se metían a la cocina y no salían más!! Tuve que levantarme a llamar a una y la tuve que llamar tres veces a medio metro de ella!!! Cuando vuelve nuestra moza le reclamo el pan y otra vez, la excusa de los ignorantes e inoperantes...la culpa es del otro. Vamos a la comida? Sorrentinos para miarido, panzottis para mi. Dos platos fríos de sopa de tomate con la pasta adentro. Y lo mio eran ravioles, no panzottis. Estoy muerta de frío, nos dieron un caloventor que calienta si estás pegado a él. HORRIBLE. Háganse un favor y no vengan. No me digan que no les avisé!!
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Patricio P.

Yelp
Food is good, service is terrible. If it wasn't for the view, this place wouldn't be even an option. Plenty of better spots to visit. Infrastructure is lacking maintenance, WC for the restaurant are falling apart.