Gran Melia Arusha

Gran Meliá Arusha was a fantastic base for starting our safari. The staff were very incredibly welcoming, polite, and attentive from the moment we arrived. Our room was very comfortable with an amazing view. We asked the hotel to arrange a late-night airport transfer for us and everything ran smoothly, which we really appreciated after a long journey. The food was delicious. We tried both the rooftop and the grill restaurants. The breakfast buffet was excellent with a wide variety. We also loved walking around the property and exploring the coffee plantation and the farm. Highly recommend for anyone beginning/ending a Northern Tanzania safari. It felt like a luxurious oasis.

Gran Meliá Arusha is truly an exceptional hotel it’s the little touches that make it shine. From restaurant staff to even the gardeners, everyone greets you warmly with a “good morning” or “how are you,” which instantly makes you feel welcome. We arrived hoping to have breakfast at the rooftop bar, but since it was closed until 10 AM, we enjoyed breakfast in the lobby instead. The service there was outstanding a wonderful lady looked after us with genuine warmth and a great attitude. Later, we asked one of the luggage staff if it was possible to see the rooftop view. Without hesitation, he offered to take us up and let us stay as long as we wanted. That gesture turned our morning into something unforgettable. The view from the top was absolutely breathtaking the highlight of our visit.

⭐⭐⭐⭐⭐ Review for Gran Meliá Hotel – Grill Restaurant I had a wonderful experience at the Grill Restaurant in Gran Meliá Hotel. I visited with my guest, and we were warmly attended to by Frank. His customer service was outstanding—attentive, professional, and genuinely caring throughout our time there. Frank is not only an excellent waiter but also a skilled bartender. He prepared a margarita that left my guest smiling with delight, thanks to its fantastic taste and presentation. His ability to combine hospitality with mixology truly elevated our dining experience. I highly recommend Frank for his exceptional service and dedication. He made our visit memorable, and I look forward to returning again.

I would like to preface this review by saying that we came here after leaving the Melia Serengeti Lodge, which was absolutely perfect, stunning, gorgeous and smelled so amazing! This hotel was our 4th hotel during our stay in Zanzibar & main land Tanzania and was the first time we felt as if we were just in a hotel. The room had an oder to it and I had to spray it down with Lysol spray and scrub down the shower area. The food that was included with our stay at the buffet was okay. The roof top lunch was superb! The gardens and all of the information about how they harvest their own coffee beans was amazing to see. I loved the outdoor areas. Beautiful hotel grounds with great service! Just please take extra care with the smells and cleaning of the rooms and bathrooms.

Lovely hotel. I had the best Shisha ever here at the rooftop restaurant. I didn't expect the shisha to be this good but it is amazing. Even better that shisha in the Middle East. The property is well maintained, modern and lush green. No need to book mountain view room as the rooftop offers same view

Beautiful hotel/resort with outstanding and professional staff. Everyone greets you with a smile and goes out of their way to make your stay comfortable and unforgettable. We had our breakfast and dinners at the hotel and loved the variety of foods. Definitely a must stay in Arusha.

I had a fantastic stay at Gran Melia Arusha. The service was excellent and the staff were always very friendly and attentive. The food was delicious, with great restaurant options inside the hotel. The view of the mountain is stunning, and the rooms are spacious, clean, and very comfortable. The pool area, garden, and the whole property are beautifully maintained and truly impressive. I can highly recommend this hotel. Everything was top and made the stay unforgettable.

Gran Meliá Arusha is an excellent hotel — everything is done to a very high standard. I say this with confidence, having travelled around Tanzania for several weeks. The rooms are very spacious; we had two interconnecting rooms, which worked perfectly for our family. There are several restaurants on site. The rooftop restaurant has great food, but service can be quite slow — with children, it took around 40 minutes for starters and almost two hours for dinner. That said, they also offer a buffet during high-demand periods, which we experienced on our second stay after the safari. The selection was very good, well prepared, quick, and ideal for families. The swimming pool is beautiful and very Instagram-worthy, though the water is quite cold, so keep that in mind. The gym is well equipped, and there is a sauna and hammam in the changing rooms (adults only), while the gym itself is available for teenagers. The hotel also has a lovely garden that is educational and enjoyable for children. Definitely worth exploring.