GRAND ALLISON HOTEL

My wife and I stayed here for roughly 3 weeks. The experience that we got here was beyond awesome. The staff were super friendly and extremely helpful. They know how to treat their guests with respect. For a hotel that was in the middle of an attempt to get their services back on track after dealing with a major setback due to pandemic, I think they have done such a remarkable job. They seemed to strive to upgrade their facilities and services and we were completely satisfied with what they had. The pool was good and their gym equipments were adequate. The cuisines they served here are top-notch as they catered the authentic taste of Indonesia. Their strategic location also added in some precious values since it was very close to the mall, convenient stores, local food stalls, pharmacies and the airport itself. We'll definitely be staying here again if we travel back to Sentani.

The Grand Allison Hotel is a wonderful choice for those looking for a comfortable and convenient stay. The hotel's rooms are clean and well-equipped, and the staff are friendly and helpful. With its central location, the hotel is a great base for exploring the surrounding area, and the nearby restaurants and shops offer plenty of dining and shopping options. Overall, I would highly recommend the Grand Allison Hotel to anyone visiting the area.

I’ve stayed here several time from when it was new and called the travelers. It is in serious need of maintenance. There are cockroaches in my room. Black Mouldy ceilings in the hallway. Lights not working. Very dirty in all the places like corners. Stains on walls. It could be very nice but is very poorly run. Breakfast is well below standard. Staff friendly but appear poorly trained.

I stayed 3 nights for work in the this hotel, my company booked for me and my team 3 deluxe rooms. On the day we arrived at the hotel, there were no doormen and nobody help us to get our lugages from our rented car. Lobby looks so old because its poor maintenance. Hotel room are big enough, I would say probably 5-6 years ago this is must be the best hotel in the area. But again poor maintenance, the carpet looks old and dirty.The drawer cracked and has a black hole. The problem came when small coackroaches start to come out....everyday i killed 4-5 coackroaches,not only in my room but other room even worst..the coackroaches keep coming in the bathroom. Breakfast area was so hot, not really know why the AC not working|For the price that we’ve paid its totally not worth it.|

Close to the airport and yet amazingly quiet. Good sized rooms, but showers leak into the rest of the bathroom. They only give one room key. So, good luck if one wants to swim and another wants to go shopping.

I've stayed 3 different times in this hotel. Staff needs serious training. Check in time takes so long & annoying. Food is cold & takes too long to be served. Breakfast is all Indonesian & cold. Recently we stayed as a family & upgraded to Business Executive suit. The sheets were disgusting! had period blood stains on them. The pillows smell of sweat! Showers were leaking. There was water everywhere on the floor even when the shower curtain was pulled. Very dangerous for the kids as this was slippery. Staff didn't care if you didn't have yr choice of order, will exchange it for something similar without informing you. We have no choice but to stay there on 15/04/16 to fly out of Jayapura. Hope we have clean sheets & pillows at least to sleep on!!!

I have no idea whether due to high humidity in Papua or incomplete room cleaning, several insects found in my room. I believe they are not poisonous but still uncomfortable. I suggest hotel management to conduct regular fumigation and consistent supervision during room cleaning.

Best out of the worse. Cellular signal is bad, wifi doesn't work most of the time. Room is okay-ish, staff are less than helpful. Had to wait 20 minutes for room