Grand Bohemian Mountain Brook, Autograph Collection

This is my favorite hotel. Everyone from valet to housekeeping reminds me of pre Covid service. Bodi at the front desk makes me feel so welcome and remembers all the repeat guests by name (I don’t know how he does it!). Really, the level of hospitality is remarkable. I travel all over the world and this property is on par with the best Ritz Carlton’s. I would not stay anywhere else in Birmingham.

From the moment we pulled up to the hotel, we were impressed by the valet team. The valet manager, Kevin greeted us personally, and his friendly and helpful attitude immediately set the tone for our stay. You can clearly see the pride he takes in his work and in his team—they were polite, professional and well-trained. Having such a smooth and welcoming first impression truly elevated our stay.||The front desk staff made us feel welcome from the moment we stepped in the lobby--friendly, accommodating, and always smiling. Our room was clean and comfortable. We couldn’t have asked for better service or cleaner accommodations!||Equally memorable was our time in the restaurant at breakfast. Jillian took wonderful care of us each morning. She was warm, attentive, and genuinely kind, making sure we had everything we needed without ever feeling rushed. Her cheerful service was the perfect start to our day! The chef-designed breakfast menu is amazing, featuring classic Southern breakfast options, delicious blueberry pancakes, and seasonal selections. ||We didn't encounter a staff member at this hotel who was any but great (Which is rare compared to experiences we've had at other hotels) we highly recommend this hotel to anyone visiting Birmingham!

EXCELLENT HOTEL! Everyone - valet, front desk, housekeeping were so very friendly. The rooms are very clean, warm, cozy. The rooftop bar was a great place to grab a drink before dinner. It's also in an excellent location. I will definitely stay here again. Everything is 100!

Nicely located full-service hotel in Mountain Brook, AL; a rather fashionable area of Birmingham. Very hot during my stay; the AC in the room worked perfectly. Daily turndown service and room cleaning expertly performed each of my 3 night stays. I ate breakfast and lunch at the hotel; great food and service. There is a swimming pool but despite the heat it didn't look too appetizing; and I never saw anyone using it. Comfortable bed, good TV and WiFi. Bathroom worked well (toilet, sink and shower room). Well appointed rooms. Spacious rooms. Nice rooftop bar. Parking can be tight at times, but they do offer valet service if you need it. Bottled water provided in the room each day or you can ask for a bottle at the front desk when returning to the hotel in the afternoon. Rooms do have a small beverage fridge. Overall a very pleasant stay. Rooms are pricy but in this case you DO get what you paid for. Also the hotel is adjacent to a lot of brand new, walkable retail shops; a few restaurants, ice cream shop and small supermarket. So once you return to the hotel prior to dinner time you can park/forget the car and either eat at the hotel or take a 10 minute walk in a safe area to try something different. You can check out the neighborhood on Google Earth and you'll see what I mean.

Absolutely flawless stay at the Grand Bohemian Hotel! We recently visited for the Porsche Track Experience event, and from start to finish, everything exceeded expectations. The hotel itself is stunning — our room was beautifully designed, spotless, and extremely comfortable. The Front Desk staff went above and beyond to make us feel welcome, greeting us with genuine warmth and professionalism. Every interaction reflected true hospitality. The atmosphere throughout the property is unmatched — from the inviting scent in the lobby to the immaculate cleanliness in every space, you can tell great care is taken to ensure guests have a memorable experience. Service was prompt, attentive, and never intrusive. This is exactly how a luxury hotel should operate. We will absolutely return and recommend the Grand Bohemian to anyone visiting Birmingham.

I have stayed here once before and the atmosphere was perfect. So I’m back! The staff is always polite and the valet staff is the best! Starting when you get there, Kevin greets you with a smile and personal touch!! To the late night valets!! They are great!

Stayed here alone with my 4 year old daughter. Everything was amazing except for the turn-down service. Hotel staff knocked on our door repeatedly at 8 pm (after my daughter’s bedtime) until we answered. I would have loved to opt out of this option or at the very least be warned it would happen. They did not do this when we stayed in 2021.

Always love our visit at Grand Bohemian! From the moment we arrived, Kevin, Keith and the entire valet staff are so welcoming and accommodating! The front desk with Faith and team was also kind! The room is always clean and stocked with well with water! Any time we arrive in the lobby, staff are always greeting and ensuring we don’t need anything! Perfect place to stay when visiting Birmingham!

This hotel and it staff supersedes your expectations. The lobby smells amazing. The food is spectacular and the rooms are exactly what you need to transport you into rest and ease, while keeping the vibe, light and artsy.

This is a stunning hotel nestled in Mountain Brook, AL. The staff was welcoming, kind and accommodating. Gorgeous artwork gracing all areas. Loved my stay there albeit just one night. Would definitely return and recommend. My favorite hotel ever.

My company hosted a conference here, and the Grand Bohemian Hotel Mountain Brook was truly exceptional. The staff were outstanding, friendly and the food was delicious. It was truly one of the nicest hotels I've stayed in! The teaching kitchen also provided a wonderful experience for a team-building experience for me and my coworkers, and the homemade pasta we made (under Chef's supervision) was fantastic. The hotel rooms are luxurious, and the hotel's location could not have been better - walking distance to the botanical garden, Birmingham Zoo, fantastic restaurants, and hangout spots. I seriously opened Zillow to check out the local real estate because I could picture moving to this neighborhood! The only room for suggestion the Grand Bohemian may want to consider is that they are very short-staffed for the overnight crew. My arrival flight was delayed, and there was only one person at the front desk, who also was on call to do all the things. Hiring is still tough post-pandemic, but that staffer needs a buddy to work the night shift!

I want to ignore the hotel for the moment and focus on something benign and overlooked. Room service. If you are ordering room service food, you are admittedly tired, ready to be solitary and hungry. I did this with intent of being fed and no longer hungry but I did not expect culinary greatness when I ordered today. However, I experienced a shockingly good meal in one of the best hamburgers ive had in my life. And I'm an In N Out devotee and retired executive chef with Michelin experience. But let me tell you, do NOT sleep on the burger at the Grand Bohemian. It's elite.

Nice area, great and beautiful inside, excellent cleaning, very kind and wonderful staff, terrible management. The staff was very pleasant and kind especially Cara and Shabora who worked this morning at 7am for breakfast buffet at the Hotel Restaurant. The front desk African America female clerk when we checked in on Friday June 23rd at 8pm was extremely pleasant as well. It's a shame this property simple isn't well managed in my opinion. Now I only stayed the one night, but I'm a marriot junkie and I also work at a hotel/casino. There are clear signs of incredible mismanagement. The hotel desk clerk was working all on her own for hours all night: delivering items to guests rooms, answering phone calls, dealing with rude guests, and fixing problems all on her own with no help in sight. This should never happen. It's up to upper and mid management levels to ensure the integrity of the business with sufficient resources including human capital. The restaurant stated it would open at 7am, and it even allows you to make reservations online on open table. I don't know if the restaurant has integrated the app fully into their system, but if they haven't then they shouldn't have the restaurant listed in the app in the first place. The restaurant wasn't open and ready at 7am. That's a huge nope. Always be on time for guests. Timing is everything. That's not in the employees; that's on management. Employees need to either be scheduled to clock in earlier, given more help to get ready, or review their processes so that managers can assist them. Very excellent aesthetics, but overall a mediocre performance imo and needs vast improvement on the performance of the management team and working with their employees so that a smooth stay for guests happens. There were times I would see guests waiting long periods of time at the front desk and no one was there because the line clerk had to fix problems for some other guest somewhere else. Same with the phone jt was ringing off the hook and no one was their to answer that. She desperately needed help and shouldn't be forced into this. Ad situation.

Quiet village for relaxing and celebrating graduation. This proud mom pleased to park car and enjoy the attached gallery, pool, restaurant and cooking school. Easy walk to green wise grocery, Santos coffee, Jeni's splendid ice creams and more.

Top notch service. Even gave our little ones stuffed animals when we arrived. Really enjoyed our stay.

This really is a beautiful hotel with wonderful art. My issue is value for the dollar. A $600.00 room was very ordinary. Quite small, with a view of the road, just nothing special enough to merit the cost.

This hotel was recommended from our Marriott Bonvoy agent. Our initial impression was positive. Yolanda greeted us with a smile and accommodated requests for our room along with the additional friends and family who had rooms at the hotel. Valet was friendly and efficient. Our first meal at the restaurant turned out to be our last and only for the duration of our stay. We initially visited the restaurant and met a friendly hostess who provided us with two menus to review. We observed a man in a suit standing directly next to us who had a scowl on his face and never greeted us or anyone nearby. Later when we returned for dinner we approached the host stand we observed this same man, Luis Jimenez. He did not smile or greet us. As we inquired if our party of hotel guests could be seated earlier than our initial reservation, he repeated the reservation time and told us to go to the bar. He made sure to tell us how long of a day he had been working, he was unhappy to be working on Christmas! The dining room was under 50% occupied. My guests and I were shocked at the unprofessionalism and outward rude behavior of Mr. Jimenez. He continued to be rude and unprofessional throughout our meal. We and our additional family members never returned to eat at the hotel for the duration of the week. We have come to expect a certain level of service from Marriott Bonvoy properties. This was a fail.

Sooooo nice. Loved it!!! We had a great experience with our family and will certainly be back. No complaints.

The room itself is absolutely beautiful. However, the staff isn't the nicest. I got charged for a bottle of wine that I didn't even have. I called to get my money back and the guy was so rude. He said yea it's the bottle of wine you drank. I said no sir I didn't have any wine. He got mad and said they would refund my money back and then hung up me. Very rude.