Grand Bohemian Mountain Brook, Autograph Collection

Absolutely flawless stay at the Grand Bohemian Hotel! We recently visited for the Porsche Track Experience event, and from start to finish, everything exceeded expectations. The hotel itself is stunning — our room was beautifully designed, spotless, and extremely comfortable. The Front Desk staff went above and beyond to make us feel welcome, greeting us with genuine warmth and professionalism. Every interaction reflected true hospitality. The atmosphere throughout the property is unmatched — from the inviting scent in the lobby to the immaculate cleanliness in every space, you can tell great care is taken to ensure guests have a memorable experience. Service was prompt, attentive, and never intrusive. This is exactly how a luxury hotel should operate. We will absolutely return and recommend the Grand Bohemian to anyone visiting Birmingham.

The hotel was beautiful. Getting to the hotel was easy, but a bit out of the way. However, surrounding it were lots of shops and places to visit. Parking was not easy as they do not offer complimentary parking like the website says; it’s public parking out front. They do offer Valet, but I hate waiting for my car. Check-in was simple and fast. The room was very comfortable and one of the best showers I’ve had at a hotel. The gym was small, but fully equipped. They had water and ice stations on the floors which is nice. Overall, a nice place to stay.

We were in Birmingham this past week/weekend for our som’s wedding and stayed at the Grand Bohemian. We also had the rehearsal dinner and post toast there. The entire staff made us feel so welcome and went above and beyond to make sure we had everything we needed. I cannot say enough about our time there and felt like we were all friends by the time we left. Kevin, front drive manager; Andrew, front desk manager; and Sarah, Event Services Manager, are all top notch! I won’t stay anywhere else the next time I go to Birmingham! Thank you to everyone at the GB for making our time there amazing!

We were at this hotel for a small business meeting, and it was spectacular. Rooms are very well appointed, quiet, with good HVAC and plentiful amenities. The staff was very kind - accommodating at the front desk, events team, food & beverage and valet. The bar and restaurant team - including the awesome cooking studio head chef and bartenders - were not only great, but also cared for -all- guests safety. The location is fantastic - one of the nicest areas of Birmingham - with tons of things to do right around it, including a fantastic outdoor mall (it's across from the zoo/botanical garden/country club).

Our family visits every summer! This year was the best yet. The hotel is beautiful and well appointed. Our kids loved the scavenger hunt and welcome stuffed animals - so sweet! Special thanks to Tyra, Faith and James who each went above and beyond to welcome us. True southern hospitality at its best. Always a pleasure but this year was special. Thank you all. Until next time - cheers!

I recently completed an extended stay at the Grand Bohemian Hotel in Mountain Brook, Alabama. The hotel is very nice and was definitely a good choice for an extended stay at a hotel. This hotel is located in an area that is convenient to the freeway and provides numerous options for restaurants and shopping. The hotel staff, in general, was very attentive and provided good customer service. There were, however, three hotel staff members that deserve special recognition. Rod Clark, Tyra Rogers and Sha Bennett went above and beyond to ensure my stay at the Grand Bohemian was an excellent experience. They were always pleasant, courteous and professional. They worked to ensure any issue I encountered was expeditiously resolved in an appropriate manner.

The Grand Bohemian Hotel is the epitome of class. We had a fantastic experience. Hands down, the best hotel I’ve ever stayed at. When you first walk in to the hotel, their attendants are right there to greet you and serve whatever need you may have. Every employee was very friendly and very attentive. When you first walk in to your room, you’ll see super elegant art work on the walls. I’m not even an art person, but these paintings made the room. Super nice bathroom and shower. The soap smells amazing. Very comfortable bed. Super clean room. It was our wedding night, and they treated us with a bottle of champagne and chocolate covered strawberries, which was a very nice touch. They also provide you with bath robes in the closet. And Kevin, our bellman, was very attentive and super helpful. He was right there to escort us and all of our luggage out to our vehicle as we were leaving. Didn’t even have to touch a bag. ||All in all, it was a wonderful experience. We plan to try and stay at every Kessler Collection hotel in America. We were that impressed. I highly, highly recommend the GBH.

Georgeous hotel. I loved the aroma when entering the lobby. Hotel was unlike the usual chains. It had a charm that made it feel like a special place. It was clean but be sure to open your wallet as you will pay for every little bit of luxury…………….

This hotel and it staff supersedes your expectations. The lobby smells amazing. The food is spectacular and the rooms are exactly what you need to transport you into rest and ease, while keeping the vibe, light and artsy.

This is a stunning hotel nestled in Mountain Brook, AL. The staff was welcoming, kind and accommodating. Gorgeous artwork gracing all areas. Loved my stay there albeit just one night. Would definitely return and recommend. My favorite hotel ever.

My company hosted a conference here, and the Grand Bohemian Hotel Mountain Brook was truly exceptional. The staff were outstanding, friendly and the food was delicious. It was truly one of the nicest hotels I've stayed in! The teaching kitchen also provided a wonderful experience for a team-building experience for me and my coworkers, and the homemade pasta we made (under Chef's supervision) was fantastic. The hotel rooms are luxurious, and the hotel's location could not have been better - walking distance to the botanical garden, Birmingham Zoo, fantastic restaurants, and hangout spots. I seriously opened Zillow to check out the local real estate because I could picture moving to this neighborhood! The only room for suggestion the Grand Bohemian may want to consider is that they are very short-staffed for the overnight crew. My arrival flight was delayed, and there was only one person at the front desk, who also was on call to do all the things. Hiring is still tough post-pandemic, but that staffer needs a buddy to work the night shift!

I want to ignore the hotel for the moment and focus on something benign and overlooked. Room service. If you are ordering room service food, you are admittedly tired, ready to be solitary and hungry. I did this with intent of being fed and no longer hungry but I did not expect culinary greatness when I ordered today. However, I experienced a shockingly good meal in one of the best hamburgers ive had in my life. And I'm an In N Out devotee and retired executive chef with Michelin experience. But let me tell you, do NOT sleep on the burger at the Grand Bohemian. It's elite.

Nice area, great and beautiful inside, excellent cleaning, very kind and wonderful staff, terrible management. The staff was very pleasant and kind especially Cara and Shabora who worked this morning at 7am for breakfast buffet at the Hotel Restaurant. The front desk African America female clerk when we checked in on Friday June 23rd at 8pm was extremely pleasant as well. It's a shame this property simple isn't well managed in my opinion. Now I only stayed the one night, but I'm a marriot junkie and I also work at a hotel/casino. There are clear signs of incredible mismanagement. The hotel desk clerk was working all on her own for hours all night: delivering items to guests rooms, answering phone calls, dealing with rude guests, and fixing problems all on her own with no help in sight. This should never happen. It's up to upper and mid management levels to ensure the integrity of the business with sufficient resources including human capital. The restaurant stated it would open at 7am, and it even allows you to make reservations online on open table. I don't know if the restaurant has integrated the app fully into their system, but if they haven't then they shouldn't have the restaurant listed in the app in the first place. The restaurant wasn't open and ready at 7am. That's a huge nope. Always be on time for guests. Timing is everything. That's not in the employees; that's on management. Employees need to either be scheduled to clock in earlier, given more help to get ready, or review their processes so that managers can assist them. Very excellent aesthetics, but overall a mediocre performance imo and needs vast improvement on the performance of the management team and working with their employees so that a smooth stay for guests happens. There were times I would see guests waiting long periods of time at the front desk and no one was there because the line clerk had to fix problems for some other guest somewhere else. Same with the phone jt was ringing off the hook and no one was their to answer that. She desperately needed help and shouldn't be forced into this. Ad situation.

Quiet village for relaxing and celebrating graduation. This proud mom pleased to park car and enjoy the attached gallery, pool, restaurant and cooking school. Easy walk to green wise grocery, Santos coffee, Jeni's splendid ice creams and more.

Top notch service. Even gave our little ones stuffed animals when we arrived. Really enjoyed our stay.

This really is a beautiful hotel with wonderful art. My issue is value for the dollar. A $600.00 room was very ordinary. Quite small, with a view of the road, just nothing special enough to merit the cost.

This hotel was recommended from our Marriott Bonvoy agent. Our initial impression was positive. Yolanda greeted us with a smile and accommodated requests for our room along with the additional friends and family who had rooms at the hotel. Valet was friendly and efficient. Our first meal at the restaurant turned out to be our last and only for the duration of our stay. We initially visited the restaurant and met a friendly hostess who provided us with two menus to review. We observed a man in a suit standing directly next to us who had a scowl on his face and never greeted us or anyone nearby. Later when we returned for dinner we approached the host stand we observed this same man, Luis Jimenez. He did not smile or greet us. As we inquired if our party of hotel guests could be seated earlier than our initial reservation, he repeated the reservation time and told us to go to the bar. He made sure to tell us how long of a day he had been working, he was unhappy to be working on Christmas! The dining room was under 50% occupied. My guests and I were shocked at the unprofessionalism and outward rude behavior of Mr. Jimenez. He continued to be rude and unprofessional throughout our meal. We and our additional family members never returned to eat at the hotel for the duration of the week. We have come to expect a certain level of service from Marriott Bonvoy properties. This was a fail.

Sooooo nice. Loved it!!! We had a great experience with our family and will certainly be back. No complaints.

The room itself is absolutely beautiful. However, the staff isn't the nicest. I got charged for a bottle of wine that I didn't even have. I called to get my money back and the guy was so rude. He said yea it's the bottle of wine you drank. I said no sir I didn't have any wine. He got mad and said they would refund my money back and then hung up me. Very rude.