Grand Canyon Railroad

I’ve been on this railroad almost 20 years ago. At this time I took my wife and youngest daughter. We had a blast we were on the train car called Arizona, who we had it. Our host Nancy took care of our needs. She was fantastic and we had a great time. The ride up to the canyon, beautiful and fun to do and of course, walking along the Canyon was fantastic too. Being a part of the train robbery was great for the younger kids on the car.

We were lucky enough to have the amazing Sheryl as our train attendant, the whole experience was incredible but she truly made it feel like home. She has so much love and passion for the job and is so knowledgeable. You can really see that she loves what she does. I’m beyond grateful to have such an amazing person to walk us through this awesome experience and show us the beauty of the railway. Thanks Sheryl !! ❤️❤️

The Grand Canyon Railroad is a really cool experience. They start you off with a short western show that shows a little bit what life was like in the old west. Then you hop on for the roughly 2.5 hour ride to the canyon. We rode in the Pullman car which was really interesting considering all the history that goes with those cars. (just a warning, no a/c in that car) The train leaves to come back about three hours after you arrive at the canyon which gives you plenty of time to get in some great canyon views. On the ride back, the same group that did the western show pulled off a mock train robbery which was kinda cool. Overall, a very nice experience with the Grand Canyon Railroad.

This was one of the highlights of our trip to the Grand Canyon. The train ride was approximately 2.5 hours and we did 1st class going and luxury coming back. The attendants were all nice especially, Terrill (hope I spelled it correctly). She was in the luxury section and we enjoyed her stories, knowledge of the railroad and surrounding areas. What a pleasure. The entertainment (musicians) was first class! Of note, the train itself is meticulously maintained so, you see the pride and joy of Williams, AZ and rightfully so. We plan to comeback and rinse and repeat. Loved every moment!

I'm not sure how many other truckers do this, but I had a mandatory day off. So I parked my truck at the Loves and walked to the station. I did order my ticket in advance and was worried I might not make it in time. But I made it back and had a great trip. Perfect weather for riding in the Pullman. Perfect day for walking around the park. Gina was an excellent host. I wish there was some way to get information on the equipment parked around the shop.

Did the train from South to North Rim, with a Wild West Bank robbery show beforehand. Our tour guide on the northbound train with Mary Ellen, a retired Harvey girl who was funny and full of great facts. On the return trip, our train was "robbed" by the same crew who robbed the bank earlier. The best part was that our tour package included baggage delivery to our rooms at the hotel at either end of our train trip. I highly recommend the tour package with overnight stays at the Grand Canyon

Great adventure on the train from Williams AZ to Grand Canyon and back. 3 hours in Grand Canyon before departure. If first time to GC recommend staying overnight to see more of Park. Our 3rd time so thought we'd do something different. Highly recommend. Entry fee to park included in train tickets.

By far, one of the best things we have ever done. Our train car attendees were excellent. The music was really nice. The train robbery was cute. The views up to the Grand Canyon were great. We saw four prong horned antelope along the way. Very relaxing. Food and drinks are available. Get a sandwich on the train. It will save you time and cash when you get there. I would recommend this to anyone. We did not want to do the drive for Williams. This worked out perfectly.

Awesome experience-was a great trip!! Very well organized. And Williams. They have a great set up for a dog kennel or you can leave your dog while you take the train up to the canyon. Very organized in the morning, meet little cowboy show and then you get on the train. The ride goes very fast because they narrate the whole way there and back, getting to the canyon we did not book any tours, we hiked around and still had time for lunch at El Toval. Nice selection of cocktails so we started with bloody Mary's and donuts. We were on upper deck on the way up there and then did a luxury class in the back of the train on the way back. Really glad we booked it that way because we got to see two different sides of it-would definitely recommend this!

The best way to spend a day at the Grand Canyon is to do it by train! This is a 2:15 journey from Williams AZ past the pines, across the barren desert, back into the pines until reaching the depot at the Blue Angel Lodge near the rim. This is the ultimate killing two birds with one stone trip. First off you get to enjoy a ride on a "somewhat" historic train. Second you get to spend about 4 hours at the Canyon. First the train: I rode to the Canyon onboard a Coach Class car. Typical vinyl seats, bench style, sitting two each. Windows are sealed so unit is climate controlled. Our car had its own conductor that was entertaining and informative. He pointed out features along the route and what we did / did not have time to visit at the GC. About midway through an older-timer musician came through to perform. We pull onto a platform at the GC across from the Blue Angel lodge. Note, there are three flights of stairs to climb to get to the lodge. Walk through the lodge and your looking at the Canyon. We had about 3 hours to wonder around, grab a bite, take plenty of pictures and do some souvenir shopping. Then back on the train for the return. Coming back I ride in the Pullman car. This is the only car with open windows. It also has cloth seats and is located in the middle of the train and next to the cafe car. We got fewer views of the engine during turns but the open windows made it easier to hear the whistle and clickity clack. Personally I preferred this car and it was cheaper! Book early as there is only one Pullman. Item of note! 1. Masks are still required on the train and in buildings as of August 2021. 2. It seems that they are only running steam the first Saturday of each month. Otherwise it's diesel. 3. The original steam engine is under inspection so they are running a different one (4960). 4. There are wheelchair assist devices at both platforms.

The grand canyon railroad ride was awesome! On the way to the grand canyon we chose the regular dome car, and they provided pastries and non alcoholic beverages for free, and booze for purchase. They also did overhead history talk about the area and landmarks we passed by. On the way back we decided to upgrade to the 1st class luxury car, because we could not hear anything with the kids on the last car and we got to sit in comfy couches instead. And we had access to the luxury dome car that was bigger. Our attendant this time was Teryl and boy was she awesome! She was very knowledgeable about the train and very accommodating. She also have some amazing stories. We also got robbed on the train. All willing victims will have a dollar tucked on their body with their arms up! These robbers will take the money regardless of where it is tucked! So tuck your dollars mindfully. A once in a lifetime experience. Super fun!! The 2.5hr train ride between William and the grand canyon depot definitely zipped by!

We enjoyed our train trip into the Grand Canyon yesterday. We decided not to pay for First Class Tickets, because they were a lot more money. Instead, we booked seats on the Pullman Car after reading Yelp Reviews. The Pullman Car is the the only car with windows that open. Amber Rose was our guide during the trip, and was fantastic. She is extremely knowledgeable, and was very helpful. Masks were enforced for Covid. PROS Friendly Staff Train Seats pretty comfortable The train drops you off next to trail CONS Entertainment was underwhelming-other than for children The views on the ride are not that amazing- with the exception of some pine trees Overall, I liked this experience very much

This trip was amazing! We had first class seats with a guided tour. This was such a great idea! We would have never seen all of the amazing views we saw without the tour! In first class Andrew was amazing! Very knowledgeable and easy to listen to! He was on top of everything and you can tell he loves his job!!! The Wild West show was clean and fun! Perfect for the kids! Just beware of gun shots! Most definitely would recommend the tickets again!

Don't waste your money. Spent over$1000 for two of us to stay at the hotel and ride the train to the grand canyon. $400 to upgrade to luxury class on the train. A nice snack was promised on the rides to and from the grand canyon. They served cold hard donuts and tangerines in the morning and wrapped club crackers with cheese in the afternoon. Our package included dinner and breakfast at the Fred Harvey. It was disaster. Badly cooked cafeteria food was served. The salad bar was completely empty and old food was scattered all over the counter and floor. 4 is 7 entree trays were empty. We ate greasy cold fried fish patties and mashed potatoes. Needless to say we skipped the free breakfast. Train robbers came on the train at the end of the trip with only one purpose - to rob the passengers of cash tips. Tips were solicited by numerous employees throughout the train trip. Strongly recommend that you drive to the canyon instead of purchasing this package.

If you haven't ridden a train in your life you should once the rode is only a couple hours. It the scenery on the way you won't see from your car. They have refreshments on board and it's a comfortable ride plus you might even see outlaws on hirseba

We paid $460 for 2 tickets on 9/4/2022 and were promised that there would be no kids in our train car. There were a 1/2 dozen screaming kids on our train car. The train broke down and what was a 2 1/4 hour train ride turned into 4 hours. Our credit card was charged twice for drinks on the train. The young lady chased us down 3 times telling us our card wasn't charged and actually it was over charged. We will drive next time. Thoroughly Disappointed!

It was a very nice and entertaining train ride with the family. Bring snacks with you on the train because the food is overpriced and there are long lines to buy anything.

This is our second trip on the train into the canyon. We traveled in the Luxury Parlor class [adult only]. Your ticket price for the train includes your park entry fee. You get let off inside the park and it is only a short walk to the rim. ADA accommodations are available as well. The luxury parlor car has a bar where you can purchase drinks. The non alcoholic variety are available as well and are included with your ticket. There is also a buffet both ways of the trip. Breakfast items in the morning and snack items in the afternoon. The trip to the canyon is approximately 2 1/2 hours. Upon arrival you get about 3 1/2 hours in the Grand Canyon park to explore. That is plenty of time to enjoy the park and have some lunch. If your intent is to do a lot of hiking you might want to make arrangements to stay over night in the park There is musical entertainment both legs of the trip and a good old fashioned "robbery" on the way home. The whole experience was so much fun.

Great ride. Great service thanks to Repunsel. Stayed overnight at Bright Angel. Very special

Coach class, 5 passengers: awesome experience. Bonus: 1x/month, they run the old-fashioned steam engine (1st Saturday of the month): our day! Learned from many that a 1-way ticket is more rare (most get a round-trip ticket with a 3-hr layover to see the Grand Canyon South Rim sights before returning to Williams). In our case, we had a van and a party of 7. Dropped off 5: 85 yr old Mom, sister & her husband, and my 2 boys to experience the train ride while me & my husband drove the van (all spending the night at the Canyon, and planning to depart from there). They loved the Wild West Show before the train ride! Helpers were arranged to escort my mom (by golf cart) to the show and to be on the train in time. Train entertainment was nice (1-man guitarist for their car). Cool to receive them upon arrival, as my husband & I drove the van to the Canyon, meeting them as they disembarked for our 1-night stay at the South Rim, followed by our drive to the east rim and Horseshoe Bend!

Stayed in Williams and took the railroad to the Grand Canyon and back. We opted for first class on both trips and glad we did. Seating was super comfortable and spacious (wouldn't air travel be great like that!). Jennifer our PSA was fabulous. I understand maybe some don't enjoy entertainment that much, but for us it was just part of the experience and 'period' like. Everyone associated with the rail was extra friendly and helpful. The trip is leisurely and a nice way to go, snacks and soft drinks included on first class and alcoholic drinks for purchase if you want. If this is the 'once in a great while' trip I would really recommend it and suggest going first class if that works for you. Route 66 in Williams was an added plus we didn't expect.

We decided to take the train up to the Grand Canyon based on a lot of the positive reviews here. Honestly, we were fairly disappointed in the overall experience, and in particular the value for the money. The "scenery" is mostly ranch/scrub land, and then a lot of trees. Yes, the trees are very nice and pretty, but it's not like you're getting impressive views of the canyon or similar features on the way in. The PSAs were all very enthusiastic and for the most part did a great job. The musicians were not exactly great, although the younger kids seemed to be enjoying it. If you have loads of disposable income, this might be worth a try, particularly if you are traveling with younger children. Otherwise, I recommend giving it a miss.

Decide to take a train ride to the south rim of the Grand Canyon. The Grand Canyon hotel and railroad had a nice all inclusive package which included a few meals. Train ride was cool. I upgraded to the larger seats which included snacks and drinks during the transit with a waitress. Service was great. Spent several hours at the south rim before return trip. They had a cool skit where train robbers boarded the train on the way back to the hotel. A real nice experience. Would repeat.

I would normally never ride the train but this was different, my girlfriend and I were going up with some of her family...a family affair. I definitely didn't think this slow, 35mph, old train would actually be entertaining and worth every penny. We were greeted by a woman on our way into the coach car (coach sounds cheap, and it is, but you won't get anything more in the higher classes) The woman that greeted us was our own "tour guide" and she was awesome, her name is Kathy with a K, and if you get her car you are in for a treat. What a great time on the train, and then there is the Grand Canyon at the end of the trip!! Amazing.

I love to travel by train and even though this train screams TOURIST, it really was a great experience and a great way to see the South Rim without adding to the automobile congestion. We would be in trouble if we all traveled by car to the South Rim. We paid the extra money and upgraded to the Luxury Dome Car and it was money well spent. Our children are grown so we could take advantage of the "no children under 15" policy for the luxury cars. We sat high and had a wonderful view as we traveled the 2+ hours to the Grand Canyon. On the morning route, we were offered coffee, juice, pastries, and fruit set out on a lovely table in our car. A full bar is also located in the Luxury car and we enjoyed one outstanding Bloody Mary! (That was an additional cost- a double was $18 cash only.) On the return trip cheese, crackers and fruit were laid out for us complimented by a Champagne toast. The conductors did interact with us throughout the ride offering information about the train, Grand Canyon and best tips for sightseeing during our trip. We were entertained by a variety of musical talent: some good, some average. The Luxury car consists of two cars and many different seating options: a Victorian Sitting Room, A Club Car and the Dome with the incredible views. The Luxury car is also the last car so passengers can stand out on the balcony at the rear of the train. We booked the Luxury Dome going North and the Luxury Parlor going South, however once booked into a Luxury car, you have the freedom to sit anywhere on the train. We ended up riding up in the Dome Car on the southbound trip, as well. We stayed at the wonderful, historic Grand Canon Hotel in Williams (just down the street from the station) and just made the train ride a day trip. I'm still smiling like a kid that rode her first train. Loved it.

The Grand Canyon Railroad met and exceeded our expectations. We purchased a package, staying at the Grand Railway Hotel and riding in First Class seats on the Railroad. There is a cute little cowboy show before you board, which even in 3 feet of snow, continues as planned. We all stood laughing and shivering, and it was still fun. We boarded our train car, which was clearly marked and organized nicely. Our 4 seats faced each other and were very comfortable. There was plenty of leg room for all of us. The only thing that was different than I had hoped, was the table that was in between. According to the pictures, the table stretched between the rows, but in our case, our table was about 12" long and 8" wide. It was enough for drinks and snacks, but we were unable to play cards. I suggest bringing books or something to do for the kids and yourself, the ride is a little over 2 hours long. The perks of First Class are worth the price, you have comfy seats and snacks all the way, both there and back. Alcoholic beverages are offered at an extra price. There is also a dining car if you want something more than the snacks offered. Our cabin steward, Conya Rae was beyond delightful. She is a party all by herself, telling jokes, providing entertaining stories and making stiff drinks. We ran into our dear Conya Rae later on the trail at the Grand Canyon, where she pointed out her favorite trees and fun facts about the Canyon. She really is a treasure and made our trip extra special. I would not hesitate to take the train again, it was wonderful.

Accommodations were very miss leading! 1st class !?!? We were seated like an airplane. The web site makes it seam like your family will be facing each other with a table to hang out for the 2 hr ride. I was going to give 1 star but Christina was very nice and helpful. Needless to say it's not worth the money. Just drive in.

What an experience! First, we were entertained by a western show complete w/shootouts prior to boarding the train. The ride up to the Grand Canyon was pretty casual and mellow, except for the talented cowboy playing the fiddle entertaining us. After our overnight at the Canyon, the ride back down to Williams was exciting and awesome! Not only did our train steward provide us w/interesting facts and educate us, she had a great sense of humor! There was a re-enactment of a train robbery and another talented musician on board. My girls and I enjoyed all the surprises that occurred on this journey and highly recommend it to anyone looking for an authentic way to travel to the Grand Canyon. Added bonus-less cars and pollution at the Grand Canyon. Tip-make sure you check with the Grand Canyon Hotel and the Railway to transport your luggage. We did it the "hard way".

Nice experience for the older crowd. Comfy ride and easily accessible bathroom and snack car. They offer beer and wine for those interested. The ride is slow takes a couple hours each way. There was entertainment, guitar and a accordion sing along. Each staff member that visited the car engaged with the passengers joking and getting us stimulated. Otherwise it would have been a snooze fest. The best part of the ride was our host Amber Rose. Amber is a pro at her job, which she clearly loves. She is like having your own stand up comedy show throughout the ride. Sweet, funny and completely invested in making sure you have the best time possible. Kudos Amber I give you a 5 star rating!

Stayed at the Grand Canyon Hotel - very nice and within walking distance of fun shops. Rode the Grand Canyon Train - the staff was fantastic. Destiny was the one in charge in our train car. She was friendly, energetic, knowledgeable. She took the time to answer everyone's questions. Was great with the children on the train ride. Would highly recommend. Great way to get to/from the Grand Canyon.

We rode in the first class car and really enjoyed our trip. The staff was friendly, the entertainers fun and the complimentary snacks were both bountiful and delicious.

My family flew into Phoenix and drove to Williams to ride the railroad with our grandson who is nuts about trains. It lived up to his expectations and ours. Kathy with a "K" was especially informative, entertaining and accommodating. She went above and beyond to make it a pleasant trip. We also did the tour on the shuttle. We had some issues with finding lunch that wasn't packed. We couldn't eat lunch and get back to the train by 3:30. Some adjust time might be added. That was the only hitch in the whole experience. It was all amazing! We also purchased the Polar Express ride and it was magical! All a very memorable experience!

This trip was fantastic. Amber Rose and Madison were hilarious attendants and took care of everything. The musical entertainment was wonderful. I highly recommend taking this trip and skipping the lines when heading to the Grand Canyon

The ride was nice and the PSA did an excellent job pointing out things of interest along the ride. I recommend packing your own food and drinks and be prepared for a long ride. We thought the ride would be equivalent to driving, but instead it was a 2.25 hour ride. If the railroad wants more customers they should definitely pick up the pace and give people more time at the beautiful park.

My husband and I are newly retired and trying to see as much of Az, mid week, as possible! So far, lots of fun, except for that train ride!! The cheapest ticket price came out to approx $100 a person. I thought that was high even before going. But we wanted to see the grand canyon and go on a train! So bought em! The cars were very clean and comfortable. It goes down hill from there. Two older gentlemen were "assigned" to our car. Almost immediately, they set a sour note, Gary 1st, telling us "I'm new, only 2nd day here so I don't know anything!" Several times we were reminded by him of this, even though no demands were being made of him! The other, Dennis, made sure we were aware that he had been assigned 2 cars, not 1, as was the norm. So we got the message, more than once, that he was being overworked, even though, again, no demands were being made of him! We got the distinct impression that they were working for tips, so many random handouts were to be pressed upon us through out the looooong slow trip! They talked and talked and talked.... About nothing!!! The train creeps along at about 30 miles an hour, but after awhile it felt like we were driving 15 in a school zone! The new man, Gary managed to tell a made up story with a racist ending, about big foot and Shaquille O'neal. Very not cool!!! Then, blessedly, we are finally at the canyon, and it was awesome! But then we had to get back on the train. We got to hear all the same info in reverse and slower, due to a "Train robbery" where we were instructed to give them money, but we wouldn't be getting it back. My husband put his head back and closed his eyes for a bit, and one of them rushed over to find out if he was alright!!!(?????) I was sitting right there with him and everything was quite obviously fine he was napping!!! I'm just disgusted that we paid that much, over $200, to be held captive for a total of 6 hours! I'd rather have a root canal. Not worth it, would rather take a bus!!! Or walk!!! Or crawl!!!

This is as others have said, an amazing experience. Great people, including car attendant Christina, and entertainer Nick Ty Kuhn. Highly recommended.

It's expensive but a fun adventure. Our PSA, Conya Rae, was a kick. She had a laugh like a gatling gun. She told jokes and told us the history of the area. It's an all day adventure. It takes you to the South Rim of the Grand Canyon. You are there for about 3 hours which isn't enough time really to eat lunch and explore. Some people were staying all night at the hotels there and returning the next day, which I think would have been better.

For $77, we got a round trip ticket in the Pullman class (i.e. economy class of the Grand Canyon Railroad). It took us to our destination in a good 2 hours, and again brought us back to where we started. The ride is full of entertainment, ranging from singing to the chatty, friendly train hostess. The seats were old but still decently comfortable. They are non-adjustable and promote good posture. ;) Good way to get to the Grand Canyon and back if you're not up for long drives!

Having dinner and drinks at the bar at the hotel. Great service and food! Would recommend!

My family of five were very impressed with Grand Canyon Railroad Package put together by AAA for us. We chose the Railroad Hotel in Williams and the Maswik Hotel at the Canyon with train rides both ways. The Luxury Dome into and the Executive Car on the way out were excellent and so were our hotel rooms at both ends. To blow my teen aged twins away is almost impossible but this trip was a real winner for them-zip complaints. Will do it again. Kudos to all who made us happy and comfortable.

Do yourself a favor and take the Grand Canyon Railroad to see the world's greatest wonder. Don't hassle with the drive and parking. The leisurely ride offers fantastic vistas you can't get in the car. Splurge for the luxury class tickets. The seats are roomy and comfortable. And if you're lucky enough to have Conya Rae as your cabin steward then rest assured you'll be well taken care of and entertained!!

The Grand Canyon Railroad perfectly aligns with "you get what you pay for." It is a rather expensive addition to a holiday but is well worth it. We rode coach both to the canyon and back and I wouldn't have switched if they had paid me! Our hostess, Amber Rose, was EXCELLENT! She was funny, entertaining and just self-depreciating enough to be human while also being extremely knowledgable and helpful. She made the trip very enjoyable and was acted like a friend to all on the trip. She was amazing with the small toddler on board that really liked to scream loudly at inopportune moments and she was more than willing to answer all questions and admit when she wasn't sure of the answer. She only works the A cabin in coach and if possible, make sure you are with her. There were different forms of entertainment beyond the tour guide as well. The way there featured a fiddler that was decent but not overwhelmingly good. He was good with kids and was more participatory than I fancy. He rarely finished a song before getting distracted and he tended to make fun of some of the people on the train, which I didn't like but was entertaining to others. The way home featured a banjo player that was quite wonderful! His name was Jesse and he was a great combination of humble and extremely skilled. He was cheeky and played along with the crowd but also featured some really great banjo playing and singing. The train also features a Wild West Gang that does a shootout and a train robbery throughout the day. The actors were good and had some funny bits in their performance. The "robbery" was disappointing as it felt like a poor grab for more of the tourists' money (which maybe makes it more of a robbery than I initially thought!). If you have kids they might enjoy the gang but as an adult I would have preferred to ride the train without the anxiety of possibly having to participate in front of a crowd. It was enjoyable to not have to worry about parking or going the wrong way. WARNING: The train does NOT take you through, or really even close, to the canyon. You mainly see the wilderness and ranch land and a some wildlife as you go. We did get to see some Elk while on the train which was fun. There are also ranches along the trip so you will see some cows (less exciting but animals none-the-less). There are lots of different packages. They offer a bus tour in addition to the train ride (for an additional fee-of course). Do not feel pressured into the bus tour but if you do spring for it, go for the Grand option that provides a meal. Depending on the amount of others who also spring for the meal option you either get a buffet lunch or (if there is only one bus as there was for us since it is the middle of winter) they allow you to go through their cafeteria free of charge for anything you want (alcohol excluded). That was totally worth it as I am an extremely picky person and had my fill of options. The bus itself will take you to some of the other viewpoints along the rim but you can also walk to those viewpoints as well without the bus option. The bus simply gets you there faster with less worry about not being back in time for the train. There are advantages for both options and part of me wants to do both. :) You can also stay the night and return the next day which would be ideal if you have the time. Overall the experience was quite enjoyable. Especially if you prefer to have pre-set itineraries that you don't have to worry about making your own decisions (as my family does). The non-bus option provides you a bit more mobility for on-your-own adventures as well.

I was disappointed in that you NEVER get even a glimpse of the Grand Canyon until you take a short hike from the termination point. That was the whole point of taking this train trip! Otherwise, it was a pleasant journey, but why?

The Grand Canyon Railroad tour is a little spendy but worth every penny. It is a relaxing 1.5 hour (each way) ride that drops you right at the Grand Canyon Village. The trip up and back was scenic and entertaining. The hostess for our car (AmberRose) was the best. She was attentive, entertaining and very funny. When my wife fell ill from the heat at the Canyon, AmberRose served as her "mom" while entertaining the rest of the car all the way back to Williams.

The ride was nice and since I didn't have to drive, I could check out the scenery. And I didn't have to worry about traffic. We sat in the Fred Harvey car and got a really good view from the high observation seats. Also no kids in there so it was worth the extra money. On the way back, we sat downstairs and enjoyed the less crowded environment.

I would have given this 5 stars for our trip from Williams to the GC. Our PSA, Amber Rose, was completely fantastic. She spoke to every single person, was informative and lively. She had a special way of engaging everyone and getting them to interact. She gave interesting tips and advice about what to do, depending on whether we were taking a bus tour or walking tour. Our time at the canyon was wonderful, as usual. Each time we see something different and learn more. Our trip back in the observation dome was a complete dud. The PSA had an annoying Woody Woodpecker laugh. Every joke she tried to tell fell flat. She couldn't even get a chuckle from anyone in the train car. Big shout out to Amber Rose--she was a highlight of the trip! Get in her car if you can.

We really enjoyed the entire entertainment experience of the Grand Canyon Railroad. It was a slow, comfortable train ride to and from the Grand Canyon, enlivened by our wonderful PSA, Amber Rose. She made each person feel special as she educated/entertained and energised us. We were treated to a fiddle player on the way over and a marvelous banjo picker/ cowboy song singer on the way back. We saw a cowboy shootout before the trip and were held up by the miraculously resurrected bandits on the way back. The bus ride at the Grand Canyon was very good. We recommend rushing off the train to get on the front buses or else you will get stuck on the slow bus for people with disabilities. Don't take the Grand Tour with lunch included as it is only ok and we waited in line 20 minutes. The Freedom Tour lets you pick your lunch place. Ask to be on Amber Rose' s rail car--she is great!!!!!

Just did the 2 night package as a trip with my sister, my son and his children (3 and 5) and husband and my 2 kids (7 and 12) to celebrate the 50th anniversary of my parents (70+). I have nothing but good things to say about our stay, and the friendliness and professionalism of the staff at the railroad and the hotel. This is an excellent way to see the Grand Canyon.

For rail fans or anyone who wants a scenic trip into the Grand Canyon - it's definitely the way to travel. The staff know how to keep it interesting and entertaining. You learn a lot and get into the South Rim of the Grand Canyon easily and comfortably. WE stayed one night in the park and they handled the luggage and also provided a bus tour to a few scenic lookouts.

We did a 4th of July trip up to the Grand Canyon via the railroad. I have two little boys--4 and 7, so it was definitely a hit. I wouldn't suggest this for people without kids or not thrilled with trains or not wanting to be limited with your time at the GC. Was it worth it? Yes. Would we do it again? Maybe. Definitely for the Polar Express because it is shorter, but there is only so much fake train robbing and browbeating for poor pictures ($35!!) one can take. It made for a fun day for the family, though, and we have some fun memories.

Great for someone who likes trains or never been too the Grand Canyon, but didn't enjoy the slow pace of the two hour trip or the tour guide in our car. Musicians were excellent.

Three generations of my family rode that train together and all of us had a great time! I highly recommend this experience. Even though we were in the "cheap seats" we got first class treatment from our Passenger Service guy, Brian. Brian was friendly, funny, helpful and extremely knowledgeable. By the end of the trip he felt like an old friend. (Please someone let Brian know that we found #7!). There were entertainers on the train too - musicians and actors, comedians. REALLY FUN! The trip does take 2 hours each way which can cut into your sightseeing time so we went back to Grand Canyon in a car the next day. This was my second time on the train. I enjoyed it so much that I brought my family back to enjoy it too.

The hotel was great, the staff was friendly, the food on site was terrific, the gifts in the gift shop were reasonably priced, and the train ride to the Grand Canyon was amazing. A return stay is definitely in my future.

We have been looking forward to trying this trip though we knew the likely outcome. We've been to the Grand Canyon nearly 20 times and recognize that the strip from Williams to a few miles south of the park is pretty bland. Entertainment train trips are generally provided because of the scenery and this trip is definitely an exception. I love train trips so we booked First Class in hopes of giving ourselves and our guest the best experience. The food definitely doesn't come up to a First Class experience. Muffins are awful. Rolls are better but not much. We ignored afternoon food since the morning food was so bad. Frankly, I think they should provide good stuff and even take orders and do table service. Instead it's a small buffet with a little bar. First class? Other things were nice. The gal who worked the First Class trains was very nice and worked to make the trip fun, especially for children. The musicians were the best part and made the trip worthwhile for us.

Hi the easiest most relaxing way to visit the Grand Canyon. Buy the AAA all inclusive package; stay at the Grand Canyon Railroad Hotel and eat at their buffets. Pay a bit more, stay a lot nicer. No heavy duty canyon trekking; nice air conditioned environs. Best way to see the MOST EXCELLENT AND REMARKABLE GRAND CANYON. Service and wild west atmosphere on a train that takes you to the Grand Canyon. Can't go wrong.

Overall my twins liked it very much the package we ended up choosing for summer vacation to the Grand Canyon but the price we paid for the package for the train ride to the GC cabin and the motor coach tour was not worth every penny .... we did upgrade to the Luxury Dome car which now allow kids and well ... I hope they will start doing some serious cleaning or even think about reupholstering the very old and smelly chair and the dome window which was leaking due to the rain that hit GC when we were heading back to Williams, the cabin back in GC was a total disappointment, old ... smelly and in a serious condition for a renovation PLEASE! The view was superb from the dome and it was fun with the entertainment they provided from country singer to cowboy comedian and cowboy heist so if you don't like much noise and prefer quiet view this package is not for you. Our host was funny and gracious she even 'tag' my twins ticket the way it was depicted on the movie of Polar Express! On our way to GC we were offered free soft drinks, water, coffee and tea, little pastries and fruits. They have a full bar and even take your pics so you can buy it as a memento. By the time we were heading back to Williams we had assorted crackers and cheese and pieces of fruits as well as very needed hot coffee and tea and cold water ... but since we were hit by a storm system that afternoon hot coffee hit the spot! And of course twins were delighted with the plastic flute which our host filled with sparkling apple cider for them and for the adults was bubbly and cold champagne, chin chin! Coloring pages with some puzzles games were given to kids and adult alike, free souvenir! The motorcoach tour that we paid were kind of a hush hush but very clean and with full air conditioner! But by the time it finished we still have to wait 3 hours to be able to check in to our cabin and with all the free buses going north south east west we could have enjoyed more the sightseeing freely and for free. The staffs are the stars of the package, so willing to help and make you feel comfy all the way. Loved to be able to leave our tagged luggage in our cabin and they will take care of it hauling it to the train back to Williams.

On 1/12/13 took the train to the Grand Canyon with my family of four from Williams,AZ. It was fairly empty in our first class car, and we were able to spread out and enjoy the adventure. The conductor,Bobby, was informative and friendly during our ride. He gave suggestions on what to see within the park during our approximately 3 hour canyon visit.We did see some wildlife of elk and deer while on the train. The entertainment on the train was wonderful with the guitar guy in the morning and the banjo guy on the return trip. The entire day was "magical" seeing the Grand Canyon,and having a relaxing ride on a train.