mandakcali
Google
This place gets ten stars! The room was stunning, the beds were dreamy and the spacious layout was perfect for a family of four. ||The big stand out though was absolutely the service . They do laundry for you included, which I didn’t know but I definitely would have packed way lighter because it’s a huge bonus! Daily items you placed in a laundry basket in the room, are returned by evening, washed and folded They had snorkel gear for our kids, kayaks and SU paddle boards for daily use. They arranged cabs for us for trips that were too far for us to utilize our golf cart for, when we went to the bars and restaurants by day two they were addressing all of us by name, high-fiving our kids, and asking how their day was. The most impressive service came at the end of the trip. While at the airport in San Pedro, I realized that I had left two personal electronic device devices in the room, an iPad and a Nintendo switch. I contacted the hotel to let them know, and that I would pay for shipping to have the items sent to us back in the US. 20 minutes later, as we were literally boarding our flight to the mainland a representative from the airline came up with an envelope that contained the two devices, the hotel had driven them down and caught us as we were on the tarmac! They had no obligation whatsoever to do that for us, it was completely our fault those items were left. ||We had never been to Belize before, but we will definitely book at the beautiful Grand Caribe. We left San Pedro with amazing memories, and this hotel made our trip very special. Highly recommend!