Grand Chariot

The shuttle from the parking lot was great. We had a poor check-in experience.. they took us off the shuttle and within a few mins took our information and passports and then we sat around for close to half an hour. The food was good, but if you have picky eaters beware ... my husband and 2 of my kids barely ate. Also, the meal service was pretty awful. For what we paid for the 1 night the table service should have been exemplary and it was below average. Our room had 3 centipedes in it and also some type of creature poop on the counter and multiple other bugs on the beds. My kids got very freaked out with all the bugs in the room and had a hard time settling down. The location and decor was fantastic and the experience was unique but we wouldn't stay again. They were polite, but not really accommodating.

My 13 year old son and I stayed at the Grand Chariot for two nights in the Godzilla themed collaboration room. The stay was awesome from start to finish! I was initially worried about getting to the park and resort from Osaka but even with two medium sized suitcases the train, highway bus, and shuttle to the Nijigen no mori park was pretty seamless. Upon arriving at the F parking lot, I called the front desk as explained in the emails they sent prior and they came to pick us up in minutes. Given that it was a 32°C day, the air conditioned waiting room was welcome! We were welcomed by the staff and escorted into reception where it was luxury and attentiveness all the way. The room absolutely did not disappoint and we had fun with the missions to win prizes, as well as the gifts we were provided. Added fun to a great stay! Dinner both nights was sumptuous and beautifully presented and served. Breakfast (we had western style) was similarly delicious. We spent the full day we were there at the Godzilla area and the Demon Slayer day and night walks, which are both highly recommended and you should spring for the premium experiences if you can, it’s well worth it and you get great keepsakes. Let me say, the 13 year old was happy and exhausted after our stay at the Grand Chariot—highly highly recommended. Every staff member there was incredible and it’s impossible to single out one person — all of them were amazing! Do yourself and your family a favour and stay here. You’ll make a core memory experience.

This was our first time staying at the Grand Chariot Hotel. I had contacted the hotel in advance to inform them that we would be checking in late due to our flight and transportation to the destination. We had to walk literally from the entrance of Nijigen no Mori to the hotel, which further delayed our check-in. Upon arriving at the hotel with our luggage, we entered the lounge connected to the office. After catching our breath from the long walk, the hotel staff greeted us. Since our stay included breakfast and dinner, we hurried to the dining area to have our meal for the night. Although I wanted to change into clean clothes, we had no choice but to dine in our travel-worn attire. The dinner was beautifully presented and exceeded our expectations. I hadn’t anticipated a full-course meal, but everything was delicious. After indulging in the exquisite meal, we were escorted to our room—only to realize it was not the room I had reserved. Technical error between third party and Jalan. Once we agreed on an alternative option, we changed into comfortable clothes and tried to unwind for the following day. As a complimentary perk, we received two pairs of admission tickets, one for the Godzilla attraction and another for Dragon Quest. The next morning, we had breakfast at 9:00 AM, packed our belongings, and checked out, leaving our luggage at the front desk until our DQ room was ready. Since the hotel offers a minivan service to the attractions, we request a drop-off at the main entrance. During the ride, we asked the driver whether we would need to walk back up the hill or if the hotel could pick us up. The driver reassured us that, as Grand Chariot Hotel guests, we could use the information desk near the main entrance to call for a pick-up. That was a relief to hear. After enjoying the DQ attraction and visiting the souvenir shops, we returned to check into our new room. The same staff member escorted us, and as soon as I saw the Slime-themed room number plate, I knew this was it. The room was beautifully decorated with the “Wa” theme. After the staff explained the room details and left for the day, we took some photos. Meanwhile, my husband embarked on a quest to find four hidden coins in the room, which would earn us a surprise gift at the end. However, we noticed that some areas lacked DQ themed decorations, particularly the restroom and bathroom. Additionally, the bedroom floor was not heated, which was disappointing. We also didn’t like the placement of the AC unit was directly facing us. If it had been installed on the side, it would have been more comfortable. Sleeping with the heater on was challenging, as it dried out our mouths, yet we needed it due to the cold 3℃ temperature outside. The DQ “Wa” room included a limited-edition pair of yukata and one sensu (folding fan). It was odd that they provided two yukata but only one fan. Comparing the two rooms we stayed in; we actually preferred the non-collaborative room. It was well-heated, cozy, and quiet. While the DQ room was great for its theme and the exclusive souvenirs, it could make some improvements in terms of comfort and amenities. PROS: Accommodation Facility – clean and tidy Staff - friendly Heated floor, Heated lobby, Heated cafeteria Nice overview of Awajishima Breakfast and Dinner – fresh and healthy Each room had a wooden bathtub Bright color puff jacket to use for outdoor walk Complementary tickets of your choice CONS: Had to pay the difference for the DQ room No cars or taxi can access the pathway to the Hotel No access to convenience stores No coin laundry facility No peep hole on the door DQ bedroom did not have heated floor

This hotel provides an experience that far exceeded my expectations. If you stayed at a Western hotel for the same price you won't get anywhere near the exclusivity that you'd get at Grand Chariot Hokutoshichisei 135. The meals served are all locally-grown. The Awaji beef was absolutely delicious. Definitely consider staying if you are going to Nijigen No Mori. It's an experience like no other.

Thank you to Onamu for making your stay so pleasant. The rooms are huge with heater, all their service staffs notice the smallest details to make us feel so welcomed in Japan. I will come back to stay again. 100% worth it.

I recently stayed at Grand chariot, and was thoroughly impressed by the friendliness of the staff. From the moment I arrived, I was greeted with warm smiles and genuine hospitality. The staff went above and beyond to ensure that my stay was comfortable and enjoyable( chauffeur service provided for my smoking, visiting Naruto parks) Whether it was offering recommendations for local attractions or simply engaging in friendly conversation, their kindness and attentiveness made me feel right at home. I truly appreciated their dedication to providing exceptional service, and it was a major highlight of my stay. They are amazing and can't wait to visit here again 🙏

This luxurious glamping is quite an oxymoron as the room feels, smells and looks like you are sleeping in an overpriced sauna room. While local Japanese seem to enjoy the European style course dinners and are fascinatined by the whole luxurious campung experience on a hill, rest assured this place is not catered nor is it foreigners friendly in many ways and has understated tones of that from various staff and management throughout the stay. I would highly recommend choosing better alternatives and skip this one altogether. No bang for the buck whatsoever.

Foreigners be warned when booking this hotel!As a diamond tier member, I have booked numerous hotels through trip.com and I must say my booking at grand chariot is by far my worst experience. I booked 3 rooms to celebrate my child’s birthday with her cousins, we flew to Japan from different countries for this moment. I chose Grans Chariot because of the park surrounding it, and the size of the villas shown on the photos. From the photos, I see 2 beds with 4 pillows, thinking it’s a good size to fit at least 3-4 people (1 to 2 adults with 1-2 children)The villas are not cheap, it costs me over $1300 usd for one night for the 3 rooms! We came to check in at 4:00pm , after half an hour at the reception, we were told that only 3 adults can stay in the hotel (one adult in each room). We have 4 adults (4 kids and a baby).To accommodate all of us, I needed to pay an extra 168000yen ($1200usd) Same 3 rooms, same amount of beds but the extra fees. Super shocked, I asked if there are any other options. Hotel explained when I booked from trip.com, it is for only one person. I explained to them that when I booked, system wouldn’t let me add more than one person, not even one child. I thought it could be the dinner/breakfast for only one person, so I still went ahead to book this room. We can skip the meals together or pay extra if we want to eat? How on earth would this price and size of room accommodate only one person? Why would there be 2 beds? Besides, the hotel wouldn’t have incurred more costs by accommodating more people in the room will it? When I book hotels at any other places, I look at location, then the photos of the rooms to see if the size is good for our family, then book! I would not imagine it’s a per person charge. After an hour of explanation, reception says there is nothing they can do and I need to pay that ridiculous amount of fee. I asked then if I can get more rooms? They say no, the hotel is full. I asked if I can cancel my booking and we all leave? They say yes but with a fee! I asked how much is the fee? They say 100% of the charge…. Speechless We are up on a mountain in Awaji island with no other hotels around us. At 7pm we started driving around and browsing at trip.com to see if there are any other hotels that can fit us all as we want to be together. But none.We went back to the grand chariot, hopefully they can understand our situation. Negotiated from 9:30pm to 11:30pm!! Conclusion, they made us wake our kids and leave the hotel at midnight!! The “help” that they assisted? Was calling other surrounding hotels to check if they have vacancies! My sister drove 4 sleepy kids in midnight for 20 minutes, found one room vacancy at trip.com, quickly booked it. Then at reception waited another 40minutes because their system can’t see the booking confirmation yet. Plus, the room can’t fit 5 people. Hopeless, finally they say they managed to release one more room. At 2am finally everyone gets a bed to sleep. Besides our experience, I say the rooms do not worth this price. Location is up on a mountain, you need the hotel shuttle to take you up and down which is quite I conveniently. There is a big circle roof window with no curtains, sunlight shines right onto the beds in early morning. Beds are smaller than it looks on the photos. Bath tub is not onsen water, just regular tap water. My suggestion to Grand Chariot and trip.com, set a price for one room and not per person like other hotels so there won’t be any confusions. Add dinner / breakfast charge options. Management can be more understanding, we are all very upset and for sure will never return again, will definitely NOT RECOMMEND this hotel to anyone.