Grand Chariot

This hotel was absolutely stunning. The service was first-class, and the staff were wonderful. We loved how quiet and private our room was. Stepping outside and literally hearing birds and being able to see stars at night was amazing. The room and the bathtub were spacious and comfortable. The meals featured local cuisine and tasted amazing. This was one of the best experiences I’ve ever had at a hotel. The staff also kindly helped us confirm our reservations for the Hello Kitty Show Box, which we really appreciated. Please note that the parking and pick-up service can be a bit confusing to navigate if you do not have a cell phone. Since the room is a yurt, it can get very sunny in the morning. However, the hotel provided an eye mask. We had a great relaxing stay and hope we can come back again to Awaji Island.

My 13 year old son and I stayed at the Grand Chariot for two nights in the Godzilla themed collaboration room. The stay was awesome from start to finish! I was initially worried about getting to the park and resort from Osaka but even with two medium sized suitcases the train, highway bus, and shuttle to the Nijigen no mori park was pretty seamless. Upon arriving at the F parking lot, I called the front desk as explained in the emails they sent prior and they came to pick us up in minutes. Given that it was a 32°C day, the air conditioned waiting room was welcome! We were welcomed by the staff and escorted into reception where it was luxury and attentiveness all the way. The room absolutely did not disappoint and we had fun with the missions to win prizes, as well as the gifts we were provided. Added fun to a great stay! Dinner both nights was sumptuous and beautifully presented and served. Breakfast (we had western style) was similarly delicious. We spent the full day we were there at the Godzilla area and the Demon Slayer day and night walks, which are both highly recommended and you should spring for the premium experiences if you can, it’s well worth it and you get great keepsakes. Let me say, the 13 year old was happy and exhausted after our stay at the Grand Chariot—highly highly recommended. Every staff member there was incredible and it’s impossible to single out one person — all of them were amazing! Do yourself and your family a favour and stay here. You’ll make a core memory experience.

The shuttle from the parking lot was great. We had a poor check-in experience.. they took us off the shuttle and within a few mins took our information and passports and then we sat around for close to half an hour. The food was good, but if you have picky eaters beware ... my husband and 2 of my kids barely ate. Also, the meal service was pretty awful. For what we paid for the 1 night the table service should have been exemplary and it was below average. Our room had 3 centipedes in it and also some type of creature poop on the counter and multiple other bugs on the beds. My kids got very freaked out with all the bugs in the room and had a hard time settling down. The location and decor was fantastic and the experience was unique but we wouldn't stay again. They were polite, but not really accommodating.

This hotel ruined Awaji for us, and we left in shock We booked two nights in this place but on the first night at 1am after shower we discovered estimated 20-30 bugs on the bed. We were in huge panic worrying whether these were bed bugs so we contacted the staff to come have a look. He wasn’t sure what these were either but helped us change to a 2nd room. Upon arrival of the 2nd room, there seemed to be no bugs visible so we took a second shower and washed some of our clothes in hot water hoping to remove any bugs on those clothes. However we started spotting bugs on the bed again, 4 of them, 5 of them slowing crawling out. The time was around 2am, we were in shock again and requested to change to a 3rd room, but we decided to have a look first before moving our stuff over. Upon opening the bed sheet, there is a small spider coming out and also some bugs crawling around as well. Although not as many as the 1st room. The staff was also very puzzled and he suggested these were fruit flies through a translator app… till now we are not sure what these were. So we decided to stay in the second room because it was already very late and didn’t want to move our stuff anymore. So we put towels on the bed and tried to sleep. My wife was in panic, we didn’t sleep very well. We stayed up till 4am What was worst is the next day the staff called and requested us to change to another room again, saying that the second room which looks like to be a game themed room is reserved by another customer… At that point we decided we have had enough and request to check out immediately and refund for the second night. Although the staff did say sorry for the issues, I don’t think they really understand how much trouble these caused us. We have to check in to a new hotel at 3pm on that day. We didn’t have much time left in Awaji on that day. Despite that, the staff Onuma San was very helpful and polite throughout the painful experience, and the dinner in the first night was actually very good. We had been travelling to Japan for holidays 2-3 times every year since 2012. We never had such terrible experience with bugs on the bed. It’s now around 3 weeks we came home and there are no bed bugs visible yet. We definitely expect much more than this from a 5 stars accommodation with such overwhelming of positive reviews on the internet. Up to this day I am still a little bit in shock. It makes me check the bed first on every hotel I am going to stay in the future.

This was my absolute favourite place that I stayed in during a trip to Japan. We only stayed one night and wished we had booked more nights there. Local Godzilla zip line was a fun place to spend a few hours

This was our first time staying at the Grand Chariot Hotel. I had contacted the hotel in advance to inform them that we would be checking in late due to our flight and transportation to the destination. We had to walk literally from the entrance of Nijigen no Mori to the hotel, which further delayed our check-in. Upon arriving at the hotel with our luggage, we entered the lounge connected to the office. After catching our breath from the long walk, the hotel staff greeted us. Since our stay included breakfast and dinner, we hurried to the dining area to have our meal for the night. Although I wanted to change into clean clothes, we had no choice but to dine in our travel-worn attire. The dinner was beautifully presented and exceeded our expectations. I hadn’t anticipated a full-course meal, but everything was delicious. After indulging in the exquisite meal, we were escorted to our room—only to realize it was not the room I had reserved. Technical error between third party and Jalan. Once we agreed on an alternative option, we changed into comfortable clothes and tried to unwind for the following day. As a complimentary perk, we received two pairs of admission tickets, one for the Godzilla attraction and another for Dragon Quest. The next morning, we had breakfast at 9:00 AM, packed our belongings, and checked out, leaving our luggage at the front desk until our DQ room was ready. Since the hotel offers a minivan service to the attractions, we request a drop-off at the main entrance. During the ride, we asked the driver whether we would need to walk back up the hill or if the hotel could pick us up. The driver reassured us that, as Grand Chariot Hotel guests, we could use the information desk near the main entrance to call for a pick-up. That was a relief to hear. After enjoying the DQ attraction and visiting the souvenir shops, we returned to check into our new room. The same staff member escorted us, and as soon as I saw the Slime-themed room number plate, I knew this was it. The room was beautifully decorated with the “Wa” theme. After the staff explained the room details and left for the day, we took some photos. Meanwhile, my husband embarked on a quest to find four hidden coins in the room, which would earn us a surprise gift at the end. However, we noticed that some areas lacked DQ themed decorations, particularly the restroom and bathroom. Additionally, the bedroom floor was not heated, which was disappointing. We also didn’t like the placement of the AC unit was directly facing us. If it had been installed on the side, it would have been more comfortable. Sleeping with the heater on was challenging, as it dried out our mouths, yet we needed it due to the cold 3℃ temperature outside. The DQ “Wa” room included a limited-edition pair of yukata and one sensu (folding fan). It was odd that they provided two yukata but only one fan. Comparing the two rooms we stayed in; we actually preferred the non-collaborative room. It was well-heated, cozy, and quiet. While the DQ room was great for its theme and the exclusive souvenirs, it could make some improvements in terms of comfort and amenities. PROS: Accommodation Facility – clean and tidy Staff - friendly Heated floor, Heated lobby, Heated cafeteria Nice overview of Awajishima Breakfast and Dinner – fresh and healthy Each room had a wooden bathtub Bright color puff jacket to use for outdoor walk Complementary tickets of your choice CONS: Had to pay the difference for the DQ room No cars or taxi can access the pathway to the Hotel No access to convenience stores No coin laundry facility No peep hole on the door DQ bedroom did not have heated floor

This hotel provides an experience that far exceeded my expectations. If you stayed at a Western hotel for the same price you won't get anywhere near the exclusivity that you'd get at Grand Chariot Hokutoshichisei 135. The meals served are all locally-grown. The Awaji beef was absolutely delicious. Definitely consider staying if you are going to Nijigen No Mori. It's an experience like no other.

I recently stayed at Grand chariot, and was thoroughly impressed by the friendliness of the staff. From the moment I arrived, I was greeted with warm smiles and genuine hospitality. The staff went above and beyond to ensure that my stay was comfortable and enjoyable( chauffeur service provided for my smoking, visiting Naruto parks) Whether it was offering recommendations for local attractions or simply engaging in friendly conversation, their kindness and attentiveness made me feel right at home. I truly appreciated their dedication to providing exceptional service, and it was a major highlight of my stay. They are amazing and can't wait to visit here again 🙏