Alexandra G.
Yelp
4.5/4.75 stars
My boyfriend and I had a brief period of time to escape from snowy Colorado and wanted to get to warm and sunny beaches and after thorough research, selected the Grand Fiesta Americana (all-inclusive).
Food & Drink - Unlike most all-inclusives, the food was absolutely fantastic. Truly - Blu was our favorite spot, followed up by the Cevicheria, Rosato and Vina Del Mar, but we never had a bad meal, not even room service. For specific food recommendations - the filet & artichoke bread at Blu is a must, the lasagna at Rosato, and we literally ate Fish tacos & tuna tostadas at Cevicheria every single day by the beach. We had great, freshly made gyoza at Peninsula at night, along with fantastic espresso martinis at the lobby bar with the most amazing view. Pina Coladas were great, there was also a decent amount of alcohol options - malibu, grey goose, 1800, etc. Lots of beer options and the water was completely safe to drink, but they have water bottle as well.
My only suggestion for the resort would be to have a few simpler desserts available - there were many fancy desserts - NOTE: the key lime pie at Cevicheria is the best dessert on the resort, but we were oftentimes looking for a cookie, or brownie, but couldn't find any at dinner.
Beach - The chairs and umbrellas at the beach were our go to morning spot - every day, for at least a few hours, to read, but our feet in the water, feed some algae to the colorful fish and we saw whales, multiple whales, EVERY single day. Mostly from the beach or the cevicheria restaurant, but occasionally from the pool looking out at the beach or from the lobby bar.
Views - The views everywhere were incredible, but to note, the view from the Lobby bar at a table by the windows was my favorite spot in the entire resort. HIGHLY recommend coming here for a pre or post drink to soak it all in.
Crowds - Given COVID, the resort wasn't crowded, which was actually really great. Everyone wore masks safely, hand sanitizer was everywhere and they took temperatures every morning at breakfast. The COVID test taking process was super easy as well.
Pools - The pools were a great temp, clean, well staffed, music at the big pool was the best of all the locations and the drinks were great. They didn't seem or feel watered down and I didn't feel like they were too strong either.
Staff - Every single staff member, even if it was just in passing, was kind, said hello, everyone was safe and masked, super helpful and I would (and will) highly recommend this resort to friends and family.
Massages - Even with COVID, the spa was relaxing, safe, they got us great iced tea, and Veronica gave a wonderful Swedish massage - the hour passed way too quickly. I didn't do this myself, but there's even an option to get a massage outside, should you want to.
Room - This is the only reason for 4.75 not 5 full stars. We were in, I think, the basic ocean view rooms - the bathroom is the best part, the granite floors were great, shower was waterfall and temperature and pressure were awesome. The AC was a bit finicky - some nights worked great, other nights not as much. The bed was also a bit uncomfortable, but was still a true King which was nice. The staff that cleaned our room did an exceptional job, even organized our shoes, kept our fridge stocked, and it was always great to come back to a clean room.
A few important shout outs for the impressive staff: Sele took care of us every morning at Vina del Mar and made delightful conversation with us, Alex took care of us by the beach at Cevicheria, remembered us our and drink preferences. Elizabeth & Carlos took wonderful care of us at Blu. Bryan by the pool was quick and attentive by the large pool and Cesar and Miriam took great care of us at the Adult pool.
Ultimately, we loved our trip, had a fantastic time and will recommend all come here!