GRAND HILAI SUN MOON LAKE

Sun Moon Lake is the prettiest when you stay in Grand Hilai. This comes from someone who grew up in Taiwan and had made countless trips here. The unbeatable view this hotel offers from every corner together with its design, hardware, attentions to details, food, activities, oh service service service, it will make your Sun Moon Lake visit the most memorable ever! Kudos to Hilai management for insisting on the highest standards! Never thought it’s possible for TW brands to deliver world class staying experiences until now👍

The hotel is beautifully located with a clear and stunning lake view. The atmosphere is peaceful, everything is very clean, and the attention to detail is outstanding. What impressed me the most was the exceptional hospitality. The staff were genuinely kind, attentive, and thoughtful — noticing even the smallest things that I didn’t think of myself. It’s clear that the hotel never compromises on standards. Every staff member went above and beyond. You can feel that they put their heart into every part of the service, making me feel truly special and well taken care of. I was genuinely touched. If I have the chance, I would definitely come back again. 😊💛

My boyfriend took me to this hotel and proposed here. besides the personal experience the Hotel was beyond amazing. The architecture was impecable and modern. The personnel and stuff were incredible kind and professional extremely respectful and very knowledgeable. Food amazing rooms beautiful with a great view definitely one of the best experiences I’ve ever had. I want to highlight from the Spa Ms Jasmine she was absolutely stunning best massage ever !

The Sun Moon Suite's lake view was breathtaking. The hotel itself was fantastic, with incredibly friendly and attentive staff. The property was impeccably clean and thoughtfully designed, creating a unique cultural and artistic atmosphere. We enjoyed excellent breakfast and dinner options. The swimming pool offered stunning lake and mountain views. Our entire stay at this property was truly memorable.

This was one of the finest accommodation experiences I’ve had. Impeccable service, excellent dining, and a breathtaking room view, I would gladly give six stars if I could.

Nice rooms and service. Food was not bad. Too pricy for a hotel/resort.

Highly recommended new hotel. You can feel the warm and hospitality when you step into this lovely hotel. The restaurant inside is also amongst the best experience I’ve had.

This hotel has best location and best view for the lake, plus good service, 5 stars