Grand Hotel Alassio

We loved the view from our room. We loved our terrace. The breakfast buffet was the very best we have encountered on this trip (and we have stayed at high-end hotels). There was a huge selection of delicious foods, beautifully displayed, with attentive service for coffee orders. We enjoyed the “Medical Spa,” The fitness room was well-equipped. Our room was small, but the layout makes good use of the space (with built-in shelves and drawers). There was no electrical outlet near the bed, so we had to live with a long extension cord (cheerfully provided and taped in place by the bellman) in order to have power for a CPAP machine. Go for a terrace room if you can! Our terrace was our outdoor living room.

This hotel was highly recommended by a friend who is in hotel business. We were not disappointed. Everything was great. First, the people - Alex, I believe is the head concierge was amazing. When we first arrived, we couldn’t figure out where to go and park. I went inside and Alex was the first person to greet me. He was able to give clear instructions to my husband where to go. While I waited Alex made me feel welcomed. Told me to relax and enjoy the start of the vacation. He was always there ready to help. Friendly. Attentive. Always had a smile on his face. He gave us recommendations for restaurants and those didn’t disappoint either. The rest of the staff we encounter were also great. We had an issue with a creaking door - taken care of by the time we returned. We reported an issue in the hotel pool - already fixed by the next time I visited. The beach - I loved the fact that we had the same beach chairs reserved for us during our stay. This made it very convenient when my husband and I were going at different times to meet up. No scouring the seats trying to find each other. The location is great. It’s a short walk from everything. Pretty much the center of everywhere we wanted to go. We had a lovely view of the beach from our room. Overall, it was a fabulous experience. This was a fabulous stay to celebrate our 10-year anniversary. Definitely recommend.

Monica waitress is a truly beautiful person — inside and out. She took amazing care of our tennis group every morning at breakfast, always making everything so easy and serving our coffee with genuine warmth and heart. She also looked after us at lunch, always with the same kindness and attention. Monica really deserves recognition — she makes this hotel shine through the way she treats every guest. We’ll remember her forever for her special care and positive energy. The hotel is so lucky and should be incredibly proud to have her — she’s a true asset! 🌟

We had a great stay and are returning guests to this property. The location and the staff are fantastic and make your experience excellent. We stayed in a room with a large balcony offering wonderful balcony furniture where you can enjoy you private breakfast or just a cup of coffee. The hotel is very dog friendly which is a plus for us.The rooms are not really big but big enough to feel comfortable. Bathrooms are rather small and have very little storage area. Breakfast buffet offers everything you need and the staff even recommends dishes from the kitchen freshly prepared for you. We will definitely come back and highly recommend this hotel to everyone traveling to the Ligurian coast.

We stayed at he Grand Hotel Alassio for 5 nights and honestly loved every minute. From check-in to check-out, everyone made me feel welcome. The reception staff were always kind and patient whenever I had questions and I usually have a lot of questions :)||The beach service was fantastic — the team there seemed to notice everything and made sure we had what we needed.||A special shootout and thanks to the concierge team. Alex, the head concierge, was especially helpful. He gave me great suggestions and arranged things so smoothly that it really made logistics super easy, thanks to him.||Overall, it felt like much more than a 5-star stay. I left with great memories and would be happy to come back again.

We enjoy the hotel and the town of Alassio tremendously. The staff treats us like family and makes us feel so welcome. Lorenzo, Michaela, Alex and Monica (in the breakfast room) are so accommodating and thoughtful. Whoever picks the staff here, does a very good job. Year after year, we look forward to returning…. Next year with our grandchildren!!! Thank you to everyone at the hotel for your hospitality. |🩵💙🩵

I recently stayed at the Grand Hotel Alassio returning after a pleasant previous stay last September. While I continue to appreciate the hotel’s prime location, good service, and overall ambiance, I must express my disappointment regarding the cleanliness and maintenance of our room—particularly the bathroom. Upon arrival, we found the shower in our room in an unacceptable condition for a 5-star hotel. The tiles and grout were covered in black mold and grime, giving the impression that they had not been thoroughly cleaned for quite some time. I apologize for the strong wording, but the state of the shower was genuinely unhygienic and deeply disappointing. I have pictures documenting the condition, just so you don't think that I’m exaggerating. In addition, the shower drain was completely clogged. Within minutes of use, water began to accumulate to the point where it was nearly overflowing, making it impossible to shower without flooding the bathroom. We reported the matter to reception, and thankfully the cleaning staff was sent to address the issue the following day. While the condition of the shower improved significantly after their visit, the drain issue was not resolved until 5 p.m. the next day, and a few follow-ups were required. Unfortunately, the cleanliness issues extended beyond the bathroom. The room floor was sandy and dusty upon arrival, and throughout our stay it remained in the same condition—making it uncomfortable to walk barefoot. It appeared the floors were not cleaned daily, if at all. Given the room rate of €667 per night, I had much higher expectations for cleanliness and maintenance. I genuinely enjoy the hotel’s atmosphere and location, but this experience left me uncertain about whether I would choose to return. I hope this feedback is taken constructively, as I believe the Grand Hotel Alassio has great potential to deliver an excellent experience when these basic standards are met.

What an AMAZING hotel! |From when you pull up to check in, until you leave, fantastic 5* service! Everyone is nice and professional! |We had an amazing room (junior suite) with a huge terrace (that I didn’t want to leave!) |The food is really good and for me (miss fussy pants) the chef accommodated me! |Great breakfast. Very accommodating also for our pooch. |Situated on the beach, down town, just perfect. |Didn’t try the spa (as I was glued to the terrace!) but will next time 😁