julie c
Google
We stayed at this hotel over the weekend. We had booked two rooms and arrived just after midnight. On arrival at the hotel, the front doors to the hotel were locked. We kept knocking and knocking and no one came to advise us to use the back door. On phoning the hotel, we were advised to use the back door. A simple sign on the door would suffice. The breakfast was lovely and plentiful. One of our rooms on the 4th floor had been refurbished and was lovely but the other room we were given to the back of the hotel on the 3rd floor, was very clean, basic and functionable. Sockets were loose and light bulbs missing, the mattresses were very uncomfortable. Unfortunately we were not aware that part of the hotel at the back, was a nightclub till all the loud loud music started, the room 350, vibrated and there was no getting away from the noise. At 4 a.m we couldnt take the noise any longer and went to reception. Luckily the receptionist found us a room on the first floor towards the front of the hotel. The hotel is set in a beautiful location and as its title must have once been GRAND.