Grand Hotel Bastiani

Here, thieves are at work! Has hotel staff ever stolen something from you? If you don't want this to happen, never stay here!||||On our last day, we left our luggage at the reception (suitcases, and on top of one, a towel and shoes). The shoes were not returned, and the loss was noticed when we were already far from the hotel. We called, and they promised to send them by mail.||||A month later, nothing. We called again, and the response was the same. Three months have passed, and still, nothing has arrived.||||Dear (sarcasm) hotel management, pay your staff so they don’t have to steal from your guests.

The hotel itself is decent and the staff is nice. Breakfast is very good but the hotel is located into a low traffic zone and it's hard to park and the ac cannot be adjusted forcing you into a 15 degrees celsius freeze. The nightmare began after writing a 5 star review on booking. 10 min after writing it I got contacted on my mobile by an unregistered number, claiming to be from the hotel threating me of a fine for a cigarette mark on the carpet if not removed (neither me nor my wife smoke). After contacting booking customer service the issue escalated and I started to receive intimidating messages on wa to the point of having to block them. Scary to say the least. Save yourself sleepless nights and book somewhere else.

Nice hotel located perfectly in the centre of the city. Good breakfast. Coffe and scrambled eggs are served fresh made by the waitress. The bathroom was nice and clean, but the carpeting needs to be replaced from the room and hall. The hotel is managed by a family and they care about the service. The price was reasonable.

Nothing grand about the rooms at all, but it was close to the airport for our quick overnight. Small rooms, very old technology and even the few outlets in the room didn't support any of my adapters (and I travel the world). The office staff was friendly and restaurant staff were helpful and friendly.

We had a fantastic stay at Grand Hotel Bastiani. The service went above and beyond. They even bought special food for my dietary restrictions for breakfast. They were extremely helpful recommending restaurants, places to visit and helping us with any additional needs. I would highly recommend the hotel and would stay here again if we return to Grosetto.

Grand hotel Bastiani is just cozy and elegant and you're welcomed by a young and helpful staff. I've been traveling to Grosseto on a monthly basis for years now and I think I have stayed in all the facilities in the neighborhood..|Honestly this is the one where I found myself more at ease, rooms are spotless, spacious and tastefully furnished, above all they are quiet, which is unthinkable inside the walls, trust me.||The breakfast is wonderful, rich and greedy. Combines the variety of the English breakfast with the flavors of the Maremma enriched by fresh fruit, homemade cakes and freshly baked croissants. Don't forget to enjoy teh espresso at the bar which wakes you up in one sip!||I must highlight the politeness and the elegant availability of the Director, who managed to satisfy the particular needs of my elderly parents with whom I was traveling.|Not to mention the discreet but punctual presence of the staff on duty from early morning until late at night.|location is great, perfect to explore the city on foot and just 10 minuts drive to the beach.|I will definitely return there at the end of the month and for the next trips.|I'm so happy to have found my oasis of peace and kindness in which to rest and regenerate during my daring journeys in the Maremma.

Best hotel in Grosseto. Very conveniently located in the heart of the city center, superb service and rooms. Perfect if you need a place to stay in the city or a base to explore Maremma’s parks, countryside, seaside and nearby historical cities such as Siena.

A very centrally located hotel within the city walls. Plenty bars and restaurants in the surrounding area. Our room was spacious and comfortable with a large bathroom. Breakfast ample however I thought the charge of 3 euros for a boiled egg a bit silly!! The staff were all friendly and helpful. Wouldn't hesitate to stay again if visiting Grosseto.