Grand Hotel Beau Rivage

Amazing location! |Only 5 min walk from the train station and a lovely 5-10 min stroll into town past all of the tourist shops. ||Genuine, warm and friendly staff who were always helpful and welcoming. ||Room has a balcony facing the alps with the most amazing view! ||Rom and bathrooms were a little dated but perfectly clean and not an issue. ||Beds comfortable and warm. Room can be stuffy but door to balcony could be opened to let the clean mountain air in! ||It was the perfect location and would definitely recommend this hotel.||Would definitely recommend the effort to go to Jungfraujoch for the day! If intending to go to Harder Kulm (only 50m from hotel!) double check the last departure time (we missed it!).

This hotel was scary to me. We stayed one night and then left. There were very few people staying there and very few people running the place. There was no one running their hotel lobby bar. This hotel is a big muslim hotel and they don't drink, so I guess that's why there was no bartenders and closed bar. There were no ironing boards or irons in the rooms. We were escorted to a community ironing room on another floor with irons and ironing boards. On the way, we see a room with prayer mats! A room where all the muslims went in to pray everyday. The hotel was creepy and running on a scarce crew. The rooms were absolutely disgusting. The carpet old, no AC and it was hot, and bees that would fly in when the windows were open to try to stay cool at night. Everything is old, the linens, the carpet , the bathrooms, all of it! Do not stay here. The two people who were at the main desk did give us our money back for the two extra days we were going to stay there, but left early and headed to Lucerne. Americans do not stay here, you will not be happy!

The hotel is in an excellent location, just a 2–3 minute walk from Interlaken Ost train station. The room was spacious with high ceilings, the staff were courteous and helpful, and the breakfast was delicious. Overall, it was a very comfortable and enjoyable stay. The only drawback is that during summer you might miss having air conditioning, though they do provide a fan.

Had a lovely 2 day stay here which was sadly spoiled upon checkout where it was claimed we still owed money, city tax, which was not made clear prior to checking out. As i was short on time aa has a train to catch, I asked the hotel to show me where I had agreed to this additional amount (their Agoda entry says the price includes taxes) and the hotel admitted that their Agoda listing probably does not mention this. I therefore found that their expectation and demand that I pay this non-contractual additional amount entirely unreasonable and their threat to involve the police also.

Our stay at the Grand Hotel Beau Rivage in Interlaken was an experience we’ll always treasure. The hotel boasts a classic elegance and is set in a stunning location, offering both beauty and a sense of serenity. However, what truly set our visit apart was the warm and exceptional hospitality.||||A special thanks to Sarah at the front desk, whose welcoming smile and meticulous attention to detail ensured that every part of our stay was smooth and enjoyable. Her genuine care and effort to make our children feel happy and comfortable did not go unnoticed.||||We’re also incredibly grateful to Ciara in the breakfast restaurant. Her positive energy and attentive service made each morning a delight. She went out of her way to inform Asian guests about the availability of additional menu items that catered to our tastes. Thanks to her, I was able to enjoy a homely Indian breakfast — a thoughtful touch that meant a lot.||||If you’re visiting Interlaken, I wholeheartedly recommend this hotel for its comfort, exceptional service, and the incredible staff who make you feel completely at ease.

As a fellow hotelier visiting Interlaken, I chose to stop by the Hotel Beau Rivage — a property with a long-standing reputation for luxury and elegance in Switzerland. Given its historic value and high visibility in the Swiss hospitality scene, I expected a level of service and attention to detail worthy of its brand legacy.||Unfortunately, my recent visit left me deeply disappointed.||Upon using the men’s restroom, I found all three WCs in an unacceptable condition. I had to clean one before using it — a situation that should never occur in a luxury property. The soap dispenser, although branded to reflect quality, was diluted with water, clearly a cost-cutting or careless act that completely contradicts guest expectations.||I sat at the bar and ordered a lemonade with ginger and lemon, and kindly asked the bartender for a bit of honey. His response — that honey is only available at breakfast and the bar doesn’t keep any — was delivered in a cold, dismissive tone. At that moment, the hospitality I expected as a guest simply wasn’t there. It was transactional at best, and completely lacking in warmth.||As hoteliers, we all understand that guests do not judge a brand by advertisements or Instagram posts. They judge it by how they are made to feel in those everyday moments — a drink at the bar, a clean restroom, or a helpful gesture. These small details are what uphold the reputation a brand has spent decades building.||I strongly urge the leadership of Beau Rivage to focus on daily operational excellence, invest in staff training, and ensure that those representing the brand — especially in guest-facing roles — embody true Swiss hospitality. A greater emphasis on hiring locally trained “Swiss” professionals with foundational hospitality values could significantly elevate the experience.||I say this not as a critic, but as a fellow hotelier who respects the industry and cares deeply about preserving the standards that make Swiss hospitality globally respected.||There is still great potential at Beau Rivage. I hope the team treats this feedback as an opportunity to recalibrate and continue delivering the excellence this brand once stood for.||Warm regards,|Anoop

As soon as you enter the property, your are greeted and treated like royalty! The TEAM (not individual staff, but whole TEAM) was extremely helpful and considerate about and concerns or needs. We asked where to get the best drink in town (had a long travel day) and was quickly prompted to the bar at the hotel! THEY'RE NOT LYING!!! The drinks and food were incredible here!!! And again, THE STAFF, was so friendly and helpful!!! Breakfast was also incredible and full of so many different options!!! No matter what your preference, they either had it available, or would go out of their way to make something for you if you have special allergy needs. I CANNOT wait to go back and I can speak for my wife as well, we will not be staying anywhere else!!! Once you find the perfect spot, stick with it!!! To the TEAM at Beau Rivage, THANK YOU and we can't wait to see everyone again!!!

Stayed there with a small group of friends in the off season, and can’t rave enough about out how truly enjoyable the experience was! From the friendly and helpful front desk staff, to the masterful chef and exceptional dining experience in the hotel restaurant, to the amicable and knowledgeable bartender who took extra time and attention to craft perfect cocktails for each of my guests. Can’t wait to travel here again!

We had the most beautiful two days in Interlaken... the weather was magnificent. We had a beautiful view of this, without from our balcony . ( there was a little construction in the front of the hotel., however, they are very mindful about starting after 8:30 in the morning and ending very early and not working on the weekend) The rooms are very spacious. They do provide a fan, which we were very grateful for. The breakfast was included in our stay and we really enjoyed the selection and the fresh local honeys and of course my favorite muesli. It's a bit of an old fashion hotel . Very historically pleasing. A bit like a southern plantation. they give you your key on a small brass door knob ( very, very heavy, so when you leave the property, you give them your key and they will give it to you when you return) Old school charm... The property shuttle van will pick you up from the train station 800 yards away and drop you off ... they have a very nice Spa, a small pool and a small gym... I really loved the fresh rose in our room . It's within walking distance to the river ...

Not having booked this hotel myself , (my wife booked it) or even seen any details on it prior to my stay I am giving a completely unbiased review..5 stars as my expectations were met. Nestled in beautiful Interlaken, Switzerland right on the bank of the River Aare the Lindner Grand Hotel Beau Rivage was a 'delight'. The staff were amazing, the rooms were small but cozy and there definitely was a nostalgic feel; the hotel still has a 'key' entry into the rooms that hang behind the receptionist desk like the days of old. Kinda cool I thought. The room I stayed in also had a small patio with two sets of French doors that opened up to the amazing fresh air and view of the river. I utilised some of the ammenities during my stay; the pool, gym, sauna and steam room are all located on the lower lever. Very clean and well maintained. If you are a gym enthusiast like myself be practical as most of the Hotel Gyms in European hotels are small and not a priority as in most of America. Enjoy the abundant breakfast buffet and grab a window seat and savour the view, you will not be disappointed. I would not hesitate to stay there again. *Hotel has parking *Good free WIFI connection *On site activities desk

Incredible full service hotel with optional balcony views of Interlaken and surrounding mountains. Pool, restaurant, and cigar room onsite. Shuttle provided by request to local train stations, although everything is within walking distance (brienz, thun, shops, Harder Bahn train to top of Interlaken). Competition is tough with several great 5 star hotels in the area, and Lindner Grand is sure to provide an amazing hotel experience for anyone staying in Interlaken.

This lovely hotel has some of the most outstanding service I have ever experienced at a hotel ANYWHERE. They graciously accommodated every request we made -- and since we were traveling with a disabled person, we had some requests. The breakfast buffet was had an excellent variety of dishes and again, the staff were very efficient. The hotel is very conveniently located very close to the Interlaken OST train station. We received a free up grade to our room which was spacious, pretty street view and well maintained. Our travel agent booked us here so I don't know how this compares price wise to other properties, but the service is so good, that I would not hesitate to come back should I find myself traveling in the area again.

Got upgraded to the junior suite with a beautiful view and super spacious room (considering this is Europe). The amenities at this hotel are great, the complimentary breakfast is satisfying, and the front desk is helpful. Why this place has 2 stars is bizarre. I'd def stay here again on my next trip in Interlaken.

This hotel is next to basically anything worth doing in Interlaken. Friendly staff with knowledge about the surrounding area is always a great feature. We were told about a local ice skating rink that ended up being a fun hangout. We were placed in a room that had an amazing view of the mountains behind a few short buildings! Plus it has some of the key amenities you look for in a hotel sick as a pool, workout facility, and breakfast included with your stay.

We had to cancel three vacations due to the convid-19 pandemic, involving a dozen hotels. This was the only hotel that refused us a refund, keeping the full amount of our two-night reservation, which had been paid in advance. Not exactly great customer service.