Grand Hôtel Bristol

This hotel was exactly what I needed after a long train journey — right across from the Colmar station, which made arrival and departure super easy.||The design of the hotel is classic and cozy, with a lovely lobby atmosphere. The staff were excellent — very welcoming, and genuinely helpful with recommendations and check-in.||My room was clean, spacious, and comfortable, even though it didn’t have a scenic view (just the back buildings). But that wasn’t a problem at all — it was quiet and peaceful.||The walk to Colmar’s Old Town takes about 20–25 minutes, and I enjoyed every minute of it. A great stay overall — I’d definitely return.

Perfect location just across from Colmar’s train station — super convenient. The room was spacious, clean, and very comfortable. No great view, but peaceful and quiet. The staff were kind and helpful, and I loved the cozy vibe of the lobby. Around 20–25 minutes’ walk to the Old Town. Would definitely stay again.

Was a great couple of nights. Excellent location and good rooms . Front desk was very nice as I asked for a few things during the stay. Breakfast was decent as well. We wouldn’t hesitate to return to this hotel again in the future. Clean and decent quality

Strategically located just opposite the train station and a bicycle rental shop, the hotel offers convenient facilities for luggage storage. The front desk staff were friendly. The room was comfortable, though it would have been better with air conditioning. Fortunately, the kind housekeeping lady did her best to find a fan for me.

My husband and I recently stayed here, and while the location was undeniably excellent—we were left underwhelmed by other aspects of our stay. The staffs were okay, but not particularly welcoming or friendly. While they were professional, the warmth and hospitality you’d expect weren’t there. The room was disappointing. It looked outdated and clearly in need of renovation. Worse, there was an unpleasant smell coming from the shower drain that made the bathroom less than comfortable to use. The bathroom is very small btw. The thermostat was another issue—it couldn’t be adjusted because the adjuster roll was broken, leaving the room temperature out of our control. To top it off, the pillows had visible signs of mold, which was unacceptable. We slept with no pillows at all. It raised serious concerns about the cleanliness and maintenance standards of the hotel. Overall, while the location might make it convenient, I wouldn’t recommend this hotel unless they address these issues. For the price, I expected far better conditions.

My wife and I stayed here for two nights. Our room overlooked the train station. I enjoyed watching and hearing the trains going by and the associated hustle and bustle.||Our room was comfortable with a split bathroom on either side of the entrance. The shower ceiling was slanted. Had to be careful not to hit my head. There was a large glass appliance at the back end of the shower. The staff members were unable to tell me the purpose of the device. The room fridge was not cold. The staff were unable to fix it. There is also a slight lip between the hallway and room floors. Could lead to a fall. Peculiar.||We enjoyed the breakfast. Plenty of choices. The fruit salad was great. The gym was difficult to access. A staff member had to come and turn the lights on. There were just a couple of dumbbells lying around. They need a complete set.||Manuela, checked us in. She stored our luggage while we visited the Christmas markets. She was both friendly and helpful. Another lady from Sri Lanka was the same.

I and my family spent 2nights on New Year’s Eve and first of Jan. This hotel have a very bad attitude to customers, which may be only for the one who’s not speak French. The room is old, the towels is a kind of grey and feel like dirty. The bathtub was broken, I informed the hotel reception but no one came to fix it. The house keeper came at 4:30 pm. While we just came in and refreshed for dinner. She told me that she will not come back to clean the room because she is out of duty soon. So the room didn’t clean along while we stay. The most bad impression is the dinner on New Year’s Eve. The dinner set at 7:00pm. We were the first table came in. We have to wait for an hour to get the starter, and the main course another hour, but the point was we didn’t served the first table even we came in first. The waitress served 4-5 tables passing us. So I asked the waiter, why we came first but you served the others before us. He walked pass my table and not even look at me. Shouting while walking “You have to wait It’s Christmas” I was shocked, the behavior was extremely rude, I never been this kind of situation in my life. Finally the main course was served, the taste was lousy. We ate a bid of it. It was 9:30pm. the dining room full of people. So I and my husband just walked out without having the dessert. It wasn’t worth to wait for the lousy taste and rude manner of the waiter and waitress. This is the most ugly New Year’s eve I ever been. By the way It’s not Christmas, it’s the attitude of your staffs so don’t blame Christmas. Christmas is such a good holiday fulfill with joy and happiness, but it ruined by worthless people.

I stayed 1 night to see a band dt tge nearby Beacon - only a few minutes walk away.|Staff helpful , and my room was spacious and comfortable- free tea , coffee , water and soft drinks too . Great bath and no issues with room temp!!! It was a bit Street noisy at night |Plenty of local eateries and bars |I booked their car park , and was glad I did - even though it was expensive. My exit ticket didn't work which was time consuming and annoying.|Nb - if you have an older car you may have to pay the City clean air charge too - each day !!!!