Grand Hotel Bristol Resort & Spa

The hotel is a short walk out of town along scenic but winding roads and pathways, and the uphill climb to the reception can be daunting. Lifts are small but does its job (and you only have to swipe your card in the lift, you don't have to press button for your floor). I have to say the rooms were nice, light and airy and fairly large for an Italian hotel, the bathroom was reasonably sized. The best feature of the rooms are its hot water with really good water pressure. Lovely views across the bay, and the food was nice (dinners and the breakfast buffets). More importantly, the service provided by the staff was exceptional. Great housekeeping and cleaning and replenishing of things, getting us a hot water kettle, organising laundry. Fantastic service that made our stay a most enjoyable one. Thank you.

We stayed 3 nights at the Grand hotel Bristol Spa. As my husband had diamond Hilton status we were upgraded to an Seaview room which was lovely. It was spacious and comfortable. On arrival we were given welcome drinks in the lounge which was a lovely touch. We also found a gift in our room, a fruit plate and bottle of Prosecco. ||The best part about the hotel is the access to the wellness spa. It’s just great to get back to the hotel of an evening and use the facilities. ||Breakfast was included in our stay and it was lovely to sit on the terrace each morning and enjoy the view. ||The hotel is a 15 minute walk out of the centre of town. The hotel runs a shuttle service which goes to and from the town regularly. ||On our departure day, they even dropped us at the station so we could catch the train to our next destination.

We have just completed two weeks at this hotel. The staff (without exception) are a credit to themselves and the hotel. Friendly, professional, helpful and knowledgeable. Nothing was too much trouble for them. The hotel is spotless, but does show it's age a little - for us that was part of the charm. The food and drinks were delicious.|By way of advice to others, if you are looking for a quiet, peaceful, retreat type of holiday, this probably isn't the place for you. Certainly the sea view rooms suffer from traffic noise from the busy road below and from the busy train line a little further away.|This is also the case when using the swimming pool and sunbathing terrace. This isn't a complaint, just an observation.|The reason I have given it a four star rather than a five star review is because of the behaviour of some of their French guests. The hotel is dog friendly, but some of the guests allowed their dogs to wander around the breakfast and restaurant area without leads or control, settling on the feet of other diners and generally causing a nuisance. The same guests allowed their pets to wander around the pool and sunbathing areas unsupervised and thought it was acceptable for the dogs to pee in those areas. The hotel failed to deal with this and their response was "We've had a lot of complaints about this, but what can we do? The guests have paid a lot of money to stay here and think that gives them the right to do what they want.". What about the other guests who have also paid a lot of money to stay here? This was our only complaint. Other than that we enjoyed our stay immensely.

So GHB looks, from the front, somewhat like the Grand Budapest Hotel in the film with Ralph Fiennes. We went for an end of summer stay and were bowled over by the welcome, the professionalism, the attention and quality. It’s the staff that make the place. Le Cupole on the top floor is superstar quality with every single mouthful bringing a smile. The Veranda is a bit more democratic in its pricing but the quality isn’t compromised. The spa is breathtaking. It’s already our joint top favourite hotel anywhere.

Wonderful experience at the Grand Hotel Bristol in September. Escaping the rain in the mountains we ended up in this classic hotel which reminded us of a time gone by. The shuttle was super practical. The people very friendly. The beach experience they offer was a complete disappointment, they should’ve not charged for that (welcome drinks missing, not well kept in shape, no service, food options etc etc) — better to go to the same bay (which is nice) but take the public path as it’s a free beach to sit, swim and enjoy. Their lido is a waste of money. The breakfast was great, super cakes etc. but the management lacks international experience. The poor chef wanted to cook something a la carte but hardly anyone ordered as that costs extra. To be clear: omelette is included, but omlette with mushrooms costs. Who comes up with such stupidity? If anyone has travel experience, they would make ONE item per day from the a la cart breakfast menu free to be ordered and the rest chargeable. Common sense! And everyone would enjoy it far more without much additional costs (if at all). The guest service relations was excellent, both representatives helped us and got things done. The tip to go to Camogli for sunset was awesome and the late checkout highly appreciated, as was the personalized service during birthday and the room upgrade. A great hotel with slight management issues on breakfast, beach club and music choices/control that could do with a good consultant on the spa area for few more innovative ideas. Sadly the chairs in the rooms (above/below) make a huge noise when being moved which kind of destroys the otherwise quiet and calm vibe of the place and can be annoying at night. But would overall recommend to anyone wanting to have a good time near Portofino.

Our stay here was nothing short of extraordinary. From the moment we arrived, every detail radiated luxury, warmth, and impeccable hospitality. My boyfriend even said the last time he experienced this level of elegance was in Dubai. We chose a sea-view room, and it was absolutely worth it. Waking up to panoramic views of the area and the coastline is something we’ll never forget. The room was flawlessly appointed, blending comfort and style with thoughtful touches throughout. Breakfast was an experience in itself. Easily one of the best hotel breakfasts we’ve ever had. Everything was fresh and beautifully presented: ripe fruit, exceptional coffee, a wide variety of pastries, and delicious local specialties. Whether you sit indoors or out, the view remains uninterrupted and breathtaking. Dinner on the terrace was a highlight. The fish was perfectly prepared, succulent and full of flavor, and the pricing felt spot-on for the quality and ambiance. The setting, overlooking the sea as the sun set, was simply magical. What truly sets this hotel apart, though, is the staff. Every team member we encountered was warm, professional, and genuinely eager to make our stay special. The service was transparent, attentive, and refreshingly sincere, they were always upfront with pricing and this is something I highly value. Never felt like they were trying to squeeze you out of every last euro. The concierge went above and beyond for us multiple times, they are a true asset to the property. We also had the chance to unwind in the spa, which exceeded every expectation. It rivals only those luxury hotels built around thermal springs or dedicated spa retreats, it’s that exceptional. While the fitness area is more modest, it still features a top-of-the-line treadmill, some resistance equipment, and a quality dumbbell set, perfect for maintaining a routine while relaxing in such a luxurious environment. In short, this hotel isn’t just a place to stay. it’s a destination in itself. Every element has been thoughtfully crafted to offer an unforgettable experience.

Five-star hotel as it should be! Excellent service, an incredible swimming pool, and a very good breakfast, along with delicious food by the pool. The many kind gestures and warm congratulations for my husband’s birthday made our stay truly remarkable. I really appreciate the outstanding work of the hotel staff. Thank you! 🌟

Perfect weekend escape! We stayed for a long weekend and had the most wonderful time! The hotel is elegant without being pretentious. We specially enjoyed the cocktail bar, the wellness area and the panoramic terrace. The staff made us feel right at home. Can't wait to come back!