Alina F Briscan
Google
We stayed at this hotel for a few nights and, unfortunately, we were very disappointed. The website advertises in capital letters “maximum luxury and exclusive sensation” — but the reality was far from it.
From the start, the staff seemed unsure of what they were doing. On the first day, our bathroom flooded. We reported it to reception, and the “fix” was to put a bar across the floor, which only made things worse — every shower turned the bathroom into a lake, with water spilling over the barrier.
The room itself didn’t feel clean. There was visible dust, fingerprints, and a very unpleasant smell that carried through both the room and the hallway. Amenities were poorly thought out: no mugs provided for the tea (though they refilled the teabags daily), only one sofa in the room, one glass, and even just one large towel. It felt careless and incomplete.
The rooms are also extremely outdated with lots of quick, poor fixes. Our wardrobe door didn’t even close properly. Overall, the whole place felt neglected, tired, and nowhere near five-star standards.
For the price, this was very disappointing. This hotel seriously needs a full review of its facilities and services — or a visit to an actual five-star hotel to understand the difference
PS location might be good but your better off staying in the USSR apartment across the road I think