Grand Hotel De La Ville

Definitely a recommendation! price-performance ratio: perfect -Around 140€/night -Room: clean, big, nice bathroom with enough space -Perfect location: A mall with supermarket and restaurants around the corner. All Hotspots of Parma by walking from the Hotel. -Breakfast: amazing delicious, fresh fruits, delicious regional ham and a lot more. -Bed: most comfortable bed, I have ever slept in a hotel

The bald guy from the reception I did’t like the way he spoke to us. The breakfast was good but the same everyday we stayed a week, I ordered French omelet and that what I got. The Housekeeping team was amazing and friendly.

I stay here regularly for work and the location to city center, numerous restaurants, and the galleria is fantastic, as well as it’s right across from the supermarket. The hotel restaurant is delicious as well.Breakfast is adequate - very standard options for Italian hotels and they will make your coffee request on demand. The staff makes this place - the bartenders and front desk staff and maintenance are all top notch. They go above and beyond to help you feel at home, resolve issues and help with recommendations. Kudos to Marcello and Fulbio! The rooms and bathrooms are nice size for Italy. Bedding is a bit firm for my taste and pillows thin but that is a personal preference. Overall love this hotel and especially the staff! Highly recommend!

As someone who has frequented luxury accommodations like Rosewood Castiglion del Bosco, I expected a certain level of service and quality when booking a stay at the Grand Hotel De la Ville Parma. Unfortunately, my experience was anything but satisfactory.||From the moment my family and I arrived, we were met with rudeness and indifference from the front desk staff. Their dismissive attitude made us feel unwelcome, a stark contrast to the warm hospitality we're accustomed to, even in smaller establishments.||The issues didn't end there. The rooms were not only cramped but also poorly maintained. Despite our repeated attempts to adjust the temperature, we were met with frustration and false promises from the staff. It was clear that the hotel's amenities and infrastructure were severely outdated.||Adding insult to injury, the lack of basic amenities further exacerbated our disappointment. A simple request for a wine opener turned into a baffling ordeal, with the staff displaying a complete lack of professionalism and hospitality. The exorbitant charge quoted for such a basic service was nothing short of insulting.||In contrast to my extensive travels and stays at various hotels, including reputable chains in small towns across the US, the Grand Hotel De la Ville Parma fell far short of even the most basic standards. The absence of glassware, a functional mini-fridge, or a coffee machine in the room only compounded our frustration.||To sum up, my experience at the Grand Hotel De la Ville Parma was nothing short of a nightmare. From the indifferent staff to the lackluster amenities, it's evident that this establishment falls far below the standards of a purported 5-star hotel. I regret ever stepping foot in this establishment and would caution anyone seeking luxury accommodations to look elsewhere.

Modern elegance. Very comfortable quiet and large rooms with quality bedding.||Excellent service. Underground on site parking. ||Wi-Fi works well. Breakfast buffet is ample with outdoor seating.||About 15 minute walk to the historic centre. Not a problem.

My visit at the Grand Hotel de la Ville was wonderful. I slept very well. The room was clean and quiet. Breakfast at the hotel was excellent. The staff were top notch. I wish every hotel I stayed at was as fine as this one. This was my first time in Parma, and I don't know if I will be back. But if I return, this is the hotel I would want to stay at.

This quite a modern hotel described as five star but which in my opinion does not reach that standard. Front of house staff were great, happy to help with any thing we asked about. Bedrooms were a reasonable size and the bed was comfortable. However, there was no drinking glass in the room and cardboard cups were provided instead. Our biggest concern was the step into the bath shower (no non slip mat provided) which we felt was somewhat dangerous for older folk as witnessed by the bruise on my wife's thigh. Breakfast was adequate and we did not use the restaurant for any other meals. The hotel is about a kilometre from the main historic sights along the main street.

Lovely hotel. Great location and nice breakfast