Grand Hotel de Londres

Beautiful hotel with a lot of soul. We were welcomed in even though we were there hours before check-in. Though our room was not ready, we were welcome to use the pool and swim and relax when we arrived with tired kids. There were changing rooms we could use and we could buy good at the restaurant by the pool. Even the day we left when there was a train strike, there was no problem for us to stay at the pool and also use air comditioned lounges by the reception so our kids would not be overheated while we waited for our new train in the evening.||Very friendly staff, nice large rooms and bathroom. Beds were a bit hard, but that is our personal preference. ||We will be back!

Very nice hotel, excellent position in Sanremo, just 5 minutes walk from the city centre. Swimming pool very nice and clean. You pay 20 euro / daily for a sun bed, but the organization of the pool services (bar and service) justifies the price

🇮🇹Prima di tutto, l’orario del check-in era alle 15:00 e noi siamo arrivati alle 15:00, ma ci è stato detto che la camera non era pronta. Per il letto matrimoniale avevano messo due materassi singoli con altezze diverse, e la prima notte è stata scomoda. Quando l’ho segnalato, mi hanno risposto in modo maleducato dicendomi: “Ti rimborsiamo le prossime due notti e vattene dall’hotel.” Dopo questo episodio, siamo usciti dalla camera e avevamo richiesto la pulizia. Ma avevano solo sistemato il copriletto. Non avevano cambiato le lenzuola, né pulito il pavimento o il bagno. Inoltre, non avevano messo acqua nel frigorifero. Alcuni membri dello staff sono stati estremamente scortesi. Anche l’acqua della piscina era sporca. 🏴󠁧󠁢󠁥󠁮󠁧󠁿First of all, the check-in time was at 3:00 PM and we arrived at 3:00, but they told us the room wasn’t ready. For the double bed, they had put two single mattresses with different heights, and the first night was uncomfortable. When I complained about it, they rudely told me, “We’ll refund the next two nights — just leave the hotel.” After that, we left the room and had requested housekeeping. But they had only straightened the bedspread. They hadn’t changed the sheets, cleaned the floor, or cleaned the bathroom. Also, there was no water placed in the fridge. Some of the staff members were extremely rude. The pool water was also dirty.

Overnight stay (31/05/25) Driving back to London I asked for a car parking space, which wasn't guaranteed, but I did say I am travelling from London and wanted my vehicle to be secure. I didn't get a space as there was a local event taking place and all spaces were taken up! The radiator in the bedroom was still running hot. I asked for it to be shut off as this was June! The engineer came and did something and told me it will cool in an hour !! Next morning the heating was still on! Room was spacious with a balcony so that I could sit outside in the evening looking out to the sea.

Very disappointing stay – would not recommend||Had a very bad experience with this hotel. The entire property is in poor condition and feels neglected. The room we stayed in was extremely outdated – more like a joke than a proper hotel room. It was worn down and lacked any modern comfort.||We raised our concerns with the management the day after check-in, but unfortunately, there was no understanding or effort to resolve the issues.||While the breakfast was decent, we were surprised to learn that you have to pay extra for basic things like an omelette – and even sunbeds by the pool! For a hotel in this price range, that’s simply unacceptable.||I would not recommend this hotel, and I certainly won’t be returning

The hotel looks like the last time it's been renovated was in the 30s. The fire alarm always glows, you have to pay for the pool and the wifi is barely existent.

Only hotel I've been, and I've been in many hotels around the world, where you have to pay for a sunbed at the pool!!! €10,- per person!!! Unbelievable....

We stayed here for a week in early May 2024. The hotel is located in a very good position at the beginning of the promenade in Sanremo. The building is old but has lovely character with an old-world feel, wide open spaces and some beautiful furniture. We had a very good experience with the staff in the dining room. They were friendly and professional. People with dietary requirements were looked after very well. The staff at reception helped us resolve all issues to everyone's satisfaction. All in all, we had a very enjoyable hotel and felt that the hotel was a very good base to visit the Sanremo area.