Grand Hôtel Des Terreaux

Liked - Great room, comfy bed, and a good-sized shower. The hotel was quiet and they have a lift! Breakfast was excellent and the staff were friendly and helpful. Disliked - I had WiFi troubles, but that's about it.

Overrated and overpriced. Not a 4-star hotel by any stretch of the imagination. At check-in, staff were busy looking at who-knows-what on their phones, and made us wait 15 minutes for no reason, then just handed us a key and pointed at the elevator. We are a polite mature couple and there was no excuse for this rude indifference. I told me wife that I thought they didn't like Russians, and at breakfast, I heard another couple speaking Russian and saying the same thing. Room was average, small, nothing special. Furniture looked old and cheap. Cheap bedding was not comfortable. There was no tea kettle to boil water. Elevator was tiny and horribly slow. Breakfast was awful. Food that was supposed to be hot was cold. Cold scrambled eggs were inedible and had a taste and texture of army rations. This hotel has a negative energy and I wanted to leave after the first night but we had prepaid for 2 nights, so we stayed for 2 nights. NEVER would we stay here again and can't recommend this hotel.

Wonderful service and the most comfortable of rooms. Every member of staff we encountered was friendly, professional and helpful.

This hotel is very well located in the city center. There's an excellent grocery store directly across the street which was helpful for buying water, wine, and some snacks to keep in our room. We stayed in Room 204 and it was at the end of the hall, away from the elevator. Even though it was street-facing, it was very quiet and we had a mini fridge which was great. I would have loved an in-room Nespresso machine. The staff were all very kind- helping arrange taxis, providing restaurant recommendations, directions, etc. Rooms are very clean, and you get a nice bathrobe to use. Pool was interesting, but a bit odd. The rooms are small and furniture is outdated. I was surprised how small our room was - the front desk employee did offer to move us to a larger room, but we would've had to wait 1-2 days and we decided to stay in our room since we'd already started to unpack and didn't have the energy to move everything.

A hotel is a place that you pay to have a comfortable sleep when you are away from your own home. We stayed here for one night after the soccer game that ended at midnight. The ac, whether on or off vibrates every 5 min throughout the day and night. To add to that, at 6:30 am we woke up to a false alarm that has been going on and off intermittently for the past 2 hours. The staff are just 'sorry'. Stay away from this place if you want to have a sound sleep so you can be fresh on your vacation. Terrible experience.

Room was dated (as expected so not really a negative) but very clean and bathroom was modern with a good shower.|Both the room (room 302 for info) and bathroom were extremely small with not much storage and not many surfaces. We’d have struggled if staying any longer than a few nights. |We were two friends so hoping for a twin room. Although unsurprising that this was not available (it was Taylor Swift weekend so full booked as you’d expect!) we weren’t expecting to have to share a queen size bed - it was VERY cosy and we’re pretty small people!|We may have been unlucky with our room allocation as we peeked in to 2 others on our floor whilst they were being cleaned and they were much bigger. |We had a separate toilet (just a toilet, no sink) and shower room, which was fine but again, both were tiny - barely room to do anything but stand and not really anywhere to store toiletries.|As the building is old it was unsurprising that the plumbing was quite loud and the corridors were very creaky but we had a front facing window and the noise from the street in the evening was a lot and went on quite late so bring ear plugs if you’re a light sleeper.|Other pros were:|-lovely friendly and helpful staff|-good wifi|-excellent number and location of plug sockets|Other cons or things to be aware of:|-no iron, fridge or tea/coffee making facilities |-tiny wardrobe|-terrible hair dryer|-area and surroundings felt quite insalubrious at night|-very small old fashioned lift which wasn’t a problem for us but probably not ideal for claustrophobic people!

Awesome hotel in the middle of Lyon. Walk to everything including cafes the museum and the river.

Together with my wife, I spent four days in Lyon.|We stayed at Grand Hotel Des Terreaux, Lyon, France. The location of the hotel was good.|We booked through hotels.com. Our room (standard double; N° 208) was definitely smaller than expected (17 sqm according to hotels.com). The bed was possibly a queen size one, which took up most of the room. The bathroom was small, but equipped with nice bathrobes. The safety box was too small for an ordinary laptop.|Friendly staff at reception. The room was well cleaned. Breakfast was OK.|This is a fair tourist class hotel, but not what could be expected from a "Grand Hotel".|Overall impression: Rather expensive, without giving value for money. I suggest a cheaper hotel in order to spend more money at one of Lyon´s several restaurants.