Grand Hotel Duchi D'Aosta

Here they treat guests very well. Here you can speak to the staff in your own language and they will understand you right away. Here your wishes and preferences will be fulfilled accurately and quickly. ||Here there is a stunning view of the heart of Trieste, but at the same time no noise will disturb you. ||The rooms are always clean, but at the same time the servants never bother you with their presence. ||Here the staff in the bar and restaurant are well-trained and polite. They are truly glad to see you and serve you. ||I did not have any problems or questions at the reception deck. Everything is clear and fast. ||The parking-walet service works clearly and safely, careful attitude to my car. ||I really hope that soon we will have a spa center and a swimming pool at our disposal (currently under reconstruction). ||We have been visiting this hotel in May and September for 14 years already always in the same Suite with View ||and we are going to do this in the future

Big disappointment! A rip-off!! It has the Relais Châteaux recognition but I wonder why. It is outdated, tacky, rather basic and.... charmless. Except the view on the big plazza, the room could be any 3-4 -star- hotel, anywhere in Europe. The entrance/reception is small, dark, not inviting. The last straw was the discovery of the café, and breakfast place. The worst cappuccino ever! Unbelievable. Mediocre taste, presentation, mushy foam (zero cheerful design on top of it). Poor choice of food for breakfast. No spa, no pool, no gym. Corridors neglected, with wires hanging. Nothing, absolutely nothing justifies the price. It is the costliest hotel in town and its standard corresponds merely to a 3 to 4 basic hotel. Kudos to the lady at reception, who managed to change my room at my request, to be on the highest floor. Only good point.

Stayed here 1 night with family of 6. Team did a great effort to make us all fitting in a 2 bedroom. This is important to us as the children are small. Our stay was perfect. Staff very friendly and helpful. Only downside is; there is no pool

What a complete letdown of customer service. I think possibly 15 calls to try and resolve my lost laundry which they admitted they had been given away to another customer in error by their laundry service. They refused to act as a go between, wasted my time again and again. I asked to speak to the manager but apparently because Sonia at the front desk was dealing with it I had to time my calls for when she was in. Still no resolution 12 months on - I bet you were just hoping I would forget. Thanks for the £200 plus of items never to be seen from ever again and it’s just a shame because it’s a lovely hotel, fantastic location, food excellent and normally great service. Stayed here twice and left with a bitter experience.

The Stay was amazing. The terrace for the Breakfast was only for the Hotel guests. I like this! The Breakfast was great! The personal was very friendly!

I’ve had the opportunity of visiting places in the region and this hotel is the best place I’ve stayed. It’s such an immaculate experience.

The trip to Trieste was perfect. The apartment overlooking the square was. Beautiful, the food was delicious and the staff was so kind and helpful in making our stay wonderful.

Excellent location, welcoming reception, classy and spacious room. Only recommendation is to show more flexibility at breakfast and not charging extra for preparing an egg other than the offered boiled and scrambled egg