Grand Hotel et Des Palmes

We loved our stay here. The lobby space invites you in to the warm and accommodating service they offer. The front desk always greeted us on our returns. The concierge gave us great restaurant recommendations. The breakfast (almost worth the price of the room) is offered in a lovely decorated hall and food offerings were varied and delicious. We would go back here in a heartbeat.

Beautiful newly refurbished hotel with history. Nice & well-kept gym. Exceptional service from staff, other than breakfast service staff that seem a little lost in translation with our requests for tea & coffee. Bruno from front desk is a real gem for the hotel. From the moment we checked in, we felt warmly welcome by him. He always polite & smiling the moment we return. On Christmas Day he went out of his way to help us to locate some medical needs. His effort is commendable and most appreciated by my family.

We had a very pleasant 3 night's stay here. The rooms are spacious with all the amenities with this hotel located in a central area close to almost everything possible. The dining room served an ample variety of free breakfast selection. The only negative is that they supplied only two 1/2 liter bottled water per room every day and if you took a bottle out of their fridge, then they charged 5 euros per bottle, which was too high. I picked up a dozen bottles from a store across the street for six euros to survive teh water rationing in the hotel.

This hotel is a luxury oasis in a charming, but chaotic city. It's centrally located and within easy walking distance from the main points of interest. The rooms are well appointed, bathrooms are marble with heated floors, adding another nice touch. Staff are courteous. There is a good choice for breakfast

This hotel is the nicest in Palermo. Great location. Walk to everything especially the markets in old town at night. So cool. Clean and beautiful! Will stay here again for sure!!||Breakfast was included and was very good. We also had dinner in the hotel which had great ambiance

We loved this hotel! We love Palermo! The hotel is in a wonderful location - easy walk to all major sites. The staff is very friendly and eager to assist. Our room was lovely and well appointed. Breakfast was great- lots of delicious choices. Special shoutout to concierge Vivian who helped us design a day trip with private driver Gaetano. She spent a long time with us discussing options and was very knowledgeable , friendly, and helpful. Gaetano was wonderful and we loved every minute of our day with him- just perfect.

This is one of, if not the best, hotel my wife and I have stayed in.||Everything was amazing. The customer service is remarkable and all the staff were super super helpful, friendly and warm, always greeting you with a smile and ready to assist you.||They also had excellent knowledge of the area and were able to recommend some great places to visit and restaurants to dine at.||My wife and I came for our 20th anniversary and we are so glad we chose this hotel.||||It looks even better in person than in the pictures btw. Don’t miss the opportunity to stay here!

I didn't stay at the Hotel, but was located very close, so was able to enjoy the beautiful bar in the Hotel. We had a large group and we frequented the beautiful establishment ever night. The staff was so professional, drinks were superb, but the staff really took it to the next level. Very personable, and fun! A big thankyou to my friend Petero, you made the best drinks, and we are still giggling about all the fun!