Grand Hotel Melbourne

Went with my wife for a trade fair at the convention centre for 5 days. We have now stayed at this hotel for the past 15 years twice a year. The location is fantastic, literally a 5 minute walk to the convention centre, the Casino and dozens of restaurants. The rooms are big and clean and the bed is awesome. Also the manager(Dennis) is freindly , helpful and very happy to help with any requirements. I would highly recomment the Grand for your next stay in Melbourne.

Country hospitality in the city. Such friendly staff, beautiful building, easy parking in great location. Particularly easy if you’re coming into Melbourne over the westgate bridge just stay left into Flinders, left into Spencer and then straight left into driveway. ||Nice products in room, and a note with chocolates meet you on arrival. Dennis and his staff go the extra mile with personalized friendly service to make your stay as comfortable as possible. Such a beautiful building. Apartments are great size and have all need amenities for a short or long stay. You don’t hear trains or city at all from the rooms so you’ll have a great sleep. Second time we have stayed and wile will be back again and again.

The building itself is really impressive - the grand staircase gorgeous. Spacious room with everything you need and super clean! Loved the location and we went to both Gaylord Indian restaurant and for breakfast to your partnered venue The Grainstore. Both recommendations were excellent! We will come again. Thank you to Denis and staff for a really enjoyable stay!

Thanks Denis and staff for another great few days at the Grand. Love this place. The rooms have absolutely everything that is needed for a comfortable stay. It is our favourite hotel. Within walking distance of so many of Melbourne’s highlights.

We stayed here over the Xmas/New Years week and have done many times previously. Every time we stay we receive the same excellent standard. From the warm and happy greetings of the Manager and staff to the very clean, well set out apartments to the most comfortable beds !! Our kitchen was fantastic allowing us to have some home cooked meals and the bathroom very clean. The location is perfect, taking trams to the markets, restaurants, St Kilda beach, gardens and tourist sites. With so much to do in Melbourne, having a large comfortable apartment adds to our experience. Special thanks to Denis who goes above and beyond in looking after guests.

We had a lovely stay here at the Grand Hotel. |Everyone was extremely happy and welcoming and answered all of our questions.|It was only a short walk into the CBD which was extremely convenient. |The Manager went above and beyond to welcome our stay. |Overall it was one of our best visits to Melbourne. |We will definitely be back.

What a great experience. From the time I checked in, Dennis and the staff here took incredible care of my stay. They proactively waived the first night that I missed due to visa issues, even though it was beyond the cancellation window, and bent over backwards to make my stay enjoyable. The building itself is a gem, and the rooms were enormous, and a great way to experience Melbourne history. Will definitely stay here next time.

What a wonderful hotel. Step back in time and feel the old world charm. The huge hallways are amazing “ reminiscent of the Shinning movie” 😂 Staff are wonderful, warm and friendly. Rooms are very nice, loft style with cooking facilities, small lounge, washing machine etc. Close to train, light rail and all of the shopping and food outlets you could want. Highly recommend

I was excited to be having a mid-week mini break in a hotel (is there anything more decadent that staying in a hotel in your own city?) but when arriving at the Grand Hotel I was a little saddened by it's lackluster and almost creepy vibe. An amazing piece of Melbourne's architecture is let down on the inside and could really use a bit of a freshen up. The room itself was massive, loft style, with the bedroom and bathroom upstairs and a little sitting area and kitchenette downstairs. I imagine if you're coming to town for a couple of weeks on business this would be a good option, but roaming the gigantic corridors at night would be a little spooky. It's a shame there's not some art on the walls in the grand corridors. They are beautiful within their own right but could use a little extra "something" to make it feel homely.

I recently spent a few nights at the Grand for New Years. I'd stayed ages ago when I was at Uni. We were out with a bunch of mates and thought it'd be fun. This time around, it was really for a bunch of different reasons: I thought it'd be fun to get away from my apartment for a few days, I figured it'd also be more convenient and a nice change spending NYE in the city. You know what? I liked it and I think I might do it once in a while from now on. It's nice and relaxing to mix it up a little bit. Now.. back to the hotel itself. Well it's quite pricey, there's no reason to lie about it because it is. Some also find it old but I like to think of it as being historic and, in truth, it is a beautiful piece building. We had a studio w/ a self contained kitchen - all the bits and bobs included so cutleries, plates, microwave, fridge, stove etc. The door to the room opens up to the lounge which is up 2 steps. The bathroom and bedroom are upstairs, with the latter being quite small... 2 single beds in and there's no space at all to move around. The standard of the room is reflective of the age of the hotel in some ways and the room could use a makeover at some stage - make it more vibrant and add some modern-feel to it. They have valet parking and they charge about $35 per night on top. To sum it up, it's quite pricey yes, it's old some would say and the rooms could use a bit of an uplift for sure. It's conveniently located though - a short stroll across the Yarra and you're at Crown plus Southern Cross Station is literally a 3 mins walk. I will certainly consider it for my next getaway.

Perhaps the worst hotel I've stayed at in decades. First, those ads on their web page are totally misleading. The elegant staircase that appears to be leading into a large opulent lounge/lobby...isn't. It's actually a stair case in one of their more pricey suites. The hotel actually has no real lobby...just a few desks stuck in a hallway leading to the elevators. And their swimming pool that appears to be indoors is actually outside and subject to the weather elements. When escorted to our room on arrival, the clerk/bellhop/concierge opened the door as we schlepped our own bags inside, handed us the key, and left. No "guided tour" of the room amenities (and no tip either). As a consequence, we had to find light switches, extra bedding, laundry bags, air conditioning controls, and such on our own. We soon discovered a room so tiny that we had to move the desk chair to a far corner so we could get around the bed and go into the bathroom. And, get this, there were only four...four... usable drawers to put our clothes in for the nine nights stay. What were they thinking...four drawers? Then things went from bad to worse. As we stood there in our tiny room, we heard jets flying overhead. Then a couple of minutes later, more jets...this lasted for minutes. Then on an inspiration I checked outside through our room balcony glass door (which was permanently sealed by the way). Ah ha...that roar is not from jets, but from the metro train rumbling through town just outside our window every two to three minutes. The only saving grace here is that they stopped running during the wee hours of the day; so we did have some quiet while sleeping. Their ads on the web made their own restaurant sound ideal. As seasoned travelers we know having food available from within the hotel is important to us. But the restaurant was very very expensive, even by Aussie standards, and it had no lunch menu. It had a very limited breakfast menu and a modest dinner menu, but nothing for in between. But the food was excellent; just the choices were limited. Bottom line, the only real good things about the Grand Hotel Melbourne are its location and a friendly staff. It is ideally located to get to just about anything in downtown Melbourne, including the Crown Casino that's just across the Yarra River from the hotel and the central train station just up the street. I would not recommend this hotel at any price.