Grand Hotel Miramare

What a perfect hotel. Simply the best hotel experience I’ve ever had. Incredible caring and attentive staff from the moment we arrived to a warm helpful welcome at the valet up to the reception. Then every interaction afterwards, maids, room service, bartenders, servers, hosts, laundry service. Everything was flawless. Admittedly, I initially was slightly bummed I couldn’t make the splurge of Splendido in Portofino. But within 15seconds that washed away. I cant imagine it being any better than GHM. The room was wonderful, comfortable, the views were stunning, the cocktails and snacks were delicious. Perfect location! We WILL be back and have already recommended it to my in-laws, my parents, and a few friends!!

Absolutely wonderful although the weather was grotty. The hotel is superbly maintained, cleaned and is truly spick and span. Lovely staff, smartly uniformed , great rooms, superb garden, broad pool, beach club, nice bar and restaurant. Such kind sparky and professional staff all brilliant at sugggesting what they can do for you. Great soaps, towels etc in the room and we were hugely impressed and very comfortable.

Another wonderful late season stay at this iconic hotel. Great location close to the harbor, shopping, restaurants, beach across the street. Beautiful walk to Portofino. Staff are very friendly and helpful. The only disappointment is having to pay for extras at breakfast, and a somewhat slow food service by the pool. All in all a wonderful stay.

My husband and I recently stayed at the Grand Hotel Miramare, as part of a Backroads tour. We have nothing but good things to say about it. The location is stunning, the hotel is beautiful, and the staff was excellent. Our room was clean and spacious, especially the bathroom. This hotel is a perfect location for just relaxing, or wandering the streets of Santa Margherita, and it’s close to Portifino and Cinque Terre. We’d stay there again!

What a dreamy stay on the Italian coast. Initially I was going to stay in Portofino, but I am so glad I didn't. The Hotel Grand Miramare was the type of place you'd like to stay for a month. I cannot say enough about the professional and friendly staff who made you feel like a true guest and not just a customer. The pool, beach club and wonderful morning breakfast were fantastic. Get a room with an ocean view - balcony is even better. If you're still itching to see Portofino there's a lovely walk from Santa Magherita with incredible coastal views.

Perfect "old school" Italian Riviera experience! All coupled with a very modern new pool, gym, and common area. The poolside and beachside food was just 'fine', but, that's to be expected when ordering 'by the water'. Beachside chairs and umbrellas wonderful. Breakfast was perfect. And other than a sometime surly Concierge - she def became impatient with our detailed questions on local restaurants - Staff was amazing! Every one there was helpful, professional, polite with smiles all around! Great place we'll def look forward to revisiting!

The hotel is well located and with beautiful and well curated gardens but, to me, is totally missing of charm and style.|It is not a grand dame and neither a contemporary decor. A sort of hybrid that did not bring anywhere. The dark brown corridor are really not matching the seaside aestehtic:|The service at the breakfast was excellent and very friendly, we enjoyed.|Swimmingpool is nice and well mantained

We stayed 3 nights in August and could not have been happier with the hotel and service. Everything inch of the property is very clean and every member of the staff was polite and helpful. The concierge reserved all of our dinners, rides to/from the airport and Portofino, and an incredible boat trip which saved a lot of stress. Piano player at the night bar was a nice touch. Thanks for a great vacation.

Lovely hotel with amazing setting. Room overlooking the sea. Hotel staff very attentive and welcoming. Food is great and the continental breakfast is a great start to the day. 40 min walk from Porto fino on very scenic walk. Pricey but you get what you pay for. If you want a cheaper place with less service and less cleanliness and not as pristine setting then go for it.

This hotel has a restaurant we anticipated would be exceptional. I had the special of the day. Pasta and lobster. The dish should have been brimming with flavor. Lo and behold there was no flavor. The sauce and the lobster were made for people on bland diets. At 36 euros this was a major disappointment to me. Nobody inquired how our food was. The staff asked if we wanted dessert. That was the only communication we had with them. As they say "You can't go through life on good looks alone. A stately hotel such as Miramare can not run their kitchen any less. Disappointed customer being honest.

We were told we booked a the larger suite - when we arrived we were shocked to learned to we were lied to. They gave us a room overlooking the side of the garden, no views and the rooms were two basic rooms side by side. They were not connecting rooms - this was no a suite When we asked the front desk super Andrea he said they were fully committed - we looked online and there was availability, so we showed him online he literally laughed and said his shift was over, and walked off. Terrible people - just awful.

This was truly an awesome experience. When we arrived at check-in were given extremely helpful guidance that was beyond what we expected. This set the tone for the experience going forward. The hotel and our room was classic Italian riviera (at least our impression of it) and we loved it. The bed was extremely comfortable, the views were awesome, and the amenities were excellent. Breakfast was fantastic and the service made you feel like a truly valued guest. Amazing. Within walking distance of everything. What more can I say. It was an incredibly memorable experience and I recommend it 100%!

Great hotel. We spent a few days there and loved everything about it. Great breakfast and restaurant for dinners. Friendly and very helpful staff. The girl smells AMAZING. Pool and grounds are beautiful. We will be back.

This place certainly qualifies as a piece of heaven on earth. What a special place this hotel is, a true class act! We were greeted so warmly and professionally by the staff upon arrival. The lady at the front desk took time to show us around the hotel and we were escorted to our room. We could not believe the magnificent view out of our hotel room (we had of course booked an ocean view room but all throughout our stay, the view just kept taking our breaths away). The hotel grounds are so beautiful, from the garden in the back to the ocean view terraces which make a lovely spot for breakfast or an evening cocktail. The hotel has a beautiful sea water pool and despite the water being cold, it still provided a very refreshing and ideal alternative to the sea. All the staff were very polite, helpful, and kind. The rooms were serviced so beautifully every day and it felt truly like being at home there. Even though the king bed had separate mattresses, it was still very comfortable and so were the pillows. The windows and the shades do a fantastic job at blocking outside noise and light so the rooms provide great sleep quality. The breakfast, which was included in the reservation was served buffet style with great options: cereals, eggs, pastries, etc. The lunch service by the pool, the cocktail service on the terrace, and the room service were all fabulous. The hotel also offers valet parking for 25 euros per night. We were very happy with our overall experience at the Grand Hotel Miramare and cannot wait to go back there. The hotel has a beautiful landscape both in the back and by the pool so one can imagine how much work goes into maintaining the property's green areas. Some occasional noise might be present from gardening equipment which did not bother us. They do wait until a reasonable hour to start in the morning, but sitting by the pool might not be totally and completely quiet. I have to add, that I do believe this hotel deserves a five-star rating.

Old school, modern prices though. You can't deny the charm of this place, it's a gorgeous white building overlooking the gulf, with a private terrace and a luxurious swimming pool. It's at the opposite side of the "Imperiale Palace Hotel", which in hindsight is better located, but even more outrageously expensive. Both the train station and the docks are closer to the other side, so the Miramare imposes a bit of a walk, but still manageable, especially when the promenade makes for such a beautiful experience. There's also a bus station right in front, but during off hours good luck waiting for that bus. The rooms are nice, but I don't get the fixation with the old habit of the key with the brass pendant. It's annoying, heavy and probably not very secure when you leave it behind, because they don't ask for an ID when you claim it back from the Concierge. I was also surprised to see there were no outlets in the room, it's either the nightstand lamp or your phone, you can't charge and get the light at the same time. At the desk? No better, but you do get free internet access, which is nice. Thumbs up for the breakfast, on the gorgeous terrace. I tried a bit of everything, but the foccaccia ligure ended up being my favorite pick: it's fresh and it's the original focaccia, you can't leave Liguria without having it tried it at least once. Overall, a pleasant experience, but next time I'd rather stay at a less glamorous place that's more central.

WOAH! This hotel smells like an entire shipping container of air freshener spilt in it. They're clearly trying to cover something up. I went to multiple floors and tried different rooms but they were all as pungent as the last. I was immediately sneezing with itchy eyes. There was no way I could sleep a night in this hotel and of course they refused to refund me my 600 euros. I was basically in tears from the allergy this smell gave me and the hotel manager was so rude, I don't think I've ever been spoken to like that. This is a definitely a hotel to avoid. There are so many other cute hotels in the area !