benR2365UE
Google
I stayed at the Grand Hotel Oslo from Wednesday 3rd to Friday 5th December in room 370, which overlooks Arbeidergata, the street that runs between the east side of the Grand Hotel and the west side of the neighbouring Scandic Karl Johan hotel. I was not aware that this side of the hotel was directly over the loading bay of the hotel where, every morning from 05:30 onwards, trucks would arrive and depart, delivering supplies to the hotel, and multiple garbage trucks would arrive. Each garbage truck appears to have processed a different type of waste, with the crushing machinery on board the truck creating a deep, low frequency vibration that shook the entire side of the room. On Thursday morning, this took place for about 30 - 45 minutes. On Friday morning it began at 05:30 and continued until 08:00 - ie, 2.5 hours without sleep, and with an appalling headache from the vibration. I called the front desk and they did offer to move me but, at 06:00 in the morning, this wasn't really a practical option. This is an issue that must surely be long-standing and affect almost all rooms on that side of the hotel. On the third floor this means that, for all intents and purposes, guests should avoid at all costs rooms 370, 372, 374, 376, 378, 380 and 382. This probably also applies to the rooms immediately below, on the second floor, as well as to the rooms above. This is not the standard of stay you expect from a 5* hotel charging NOK 4,000 (EUR 340) per night. I gather the hotel is fully occupied for the Nobel Peace Prize ceremony next week. It's a shame there's no peace for guests at this hotel.