Grand Hotel Polyana

So I stayed at this hotel for four nights . First of the good features: location is wonderful , big private area , several swimming pools , clean rooms . |So now the negatives : overpriced , outdated , feels like you re in a soviet type of health resort , furniture is low quality inside the rooms , very few power outlets in the rooms , everything feels like from the late 90 s early 2000 . Gym equipment is old , breakfast very simple and basic tasteless dishes , lots of people . It’s totally feels like it’s managed by senior managers who loved the late 90s and they just want to preserve that feel . So this place is now for the millennials. My old Soviet parents loved it , whereas I feel it’s too outdated and needs a fresh touch in design and aesthetics . Staff are dull and unfriendly.

I went there for a ski holiday in January 2015 and wasn't disappointed at all. Hotel is very beautiful, rooms are nice, cosy and clean. Breakfast was amazing, great selection of European and Russian food. Lockers in the ski room are very clever, there's heating in them, so when you come to get your stuff the next morning it's all dry and smells nice. The hotel is situated 5 minutes walk from the cable car, but there is a golf cart that takes you there so you don't have to walk with your skis and boots. The staff is nice and helpful and the restaurants serve really tasty food. All in all, it is one of the best ski hotels I've been to and you will never get anything like that for such price in Europe. Strongly recommended!

Stayed here for 4 nights. The hotel was surrounded by mountains and this peaceful area gives you a chance to relax and enjoy the scenary. The breakfast was good, friendly staff's, good facilities plus the charming and lovely atmosphere. Also, it is very close to a ski lift and a big shopping and amusement center.

Grand hotel with superb facilities, swimming pool and sauna area was outstanding. We enjoyed dinner with a great selection. Well organized and trained staff to give you the best experience||Breakfast was excellent and one of best we had in some time. Very good specious bed rooms with standard amenities. Recommend as a very good sky resort.

I came to Sochi on a conference that is back to back with the F1 Grand Prix race. This hotel is obviously high secured resort due to its owners.. mainly Gazprom. It is a very large resort with many buildings and Villas and walking access to the mountain ride. It in the Olympic Ski Resort area.||||It is a bit Far from Sochi or Alder if you want to spend time there. It is an easy 1 hour ride by car, trains are there though to save you from up to 2 hours traffic in the evening.||||The rooms are new and the hotel is clean. The staff are hospitable at the reception and very helpful. The view and surrounding is stunning.||||I have to say that the only bad experience I have had is the room service when ordering food, it takes about an hour to get it despite telling you 20 to 30 minutes. Food is good though.

This is beautiful place to be, surrounded by mountains this peaceful area gives you a chance to relax and enjoy the moment. |The villas in the hotel a bit old, but still has a charming and lovely atmosphere. |Service is excellent…|It is very close to a ski lift and a big shopping and amusement center. |

Very good location, nice looking hotel with territory and a mall close. Staff is helpful. There is a rather good big swimming pool with sauna and jacuzzi. As a minus I can add poor service during breakfast. There were a lot of people and staff didn't provide in-time refill of food and drinks so we had to wait a lot of time for the bread, we waited for orange juice for about 40 minutes. There was shortage of cups so we couldn't have some tea or coffe. Also we had our toilet bowl broken, flush didn't work. But we asked for repair and had it fixed in a while.

Very nice hotel with amazing staff. The buffet food was really good and plentiful. Unfortunately our restaurant was closed for 2 day and we had to walk outside to go to another hotel for food. For 24 hours not even a coffee was available. I'd stay again if everything would be working normally.