Grand Hotel Preanger

My overall stay was quite disappointing due to several issues that I believe should be addressed. The hotel is currently under renovation, but this was not mentioned detail on the website. (It only stated lobby and restaurant under renovation). Many rooms were closed or repurposed, and the elevator was shut down/not in service, which made moving rooms very inconvenient. My first room was supposed to be non-smoking, yet I was given a smoking room with a strong smell of cigarettes. Although I was later moved, the elevator problem persisted. Cleanliness also needs improvement—carpets, towels, sheets, floors, and sofas did not feel well-maintained. At night, it was difficult to sleep because of loud motorcycle noises from the street that carried into the room. Breakfast options were limited in both variety and quantity, and dining utensils had to be requested multiple times. I believe transparency is key: if renovations are ongoing and facilities are not fully functional, this should be clearly stated on the booking site, along with adjusted pricing. Guests deserve to know what to expect before making a reservation. While I truly appreciate the staff’s kindness, this experience makes me feel that it may be my first and LAST stay here.

Good: Our stay was comfortable for 3 nights there. The breakfast has excellent choices, we dont get to spend time at the swimming pool and playground. Location was perfect except no indomaret nearby. The service by staff was excellent. Bad: The toilet was quite old, no bidet, no iron unless upon request but they dont provide iron board. The tv is quite old too.

The hotel is undergoing improvements but i stayed at the 5th Floor and with one elevator and an airco that was just loud and only had on/off I have to take a star. Still a nice 4 out of 5 stars really nice building, friendly staff and fine foods. Had a nice stay the city Center is just down the street and otherwise there is always a bleubird taxi around. For a late night snack or drink there is a Indomaret in the building. Would reccomend staying here nice building with history, good prices, fine food and friendly staff!

Very dirty for a 4-star hotel.||I booked 8 rooms from December 20-23. The rooms were very old and dirty. Toilets were outdated, and the carpet was not clean. On my bed, I saw a bloodstain. It was so dirty, especially since the price was also very expensive.||Not worth it!

Positive things first The location is amazing, near braga street which closed to many culinary spots and sight seeing old architecture. Great place for hangout either with family and/or friends. The breakfast menu is vary and each of them taste good. My highlight on their menu was their Kwetiau and bread pudding, it was absolutely sublime. --- But unfortunately, despite the price is a little bit high for a deluxe room, the condition on my room is a little bit let down. The carpet was dusty and dirty spot on the corner. Not to mention, at the time my visits there was only 1 elevator could functioned and taking us to the lobby. The other one can only take us to the 3rd floor, to proceed to the lobby we had to take staircase. Not great for people who bring elderly with them. Where myself had to get off at 9th floor because the only elevator could take me to lobby is going up, there suddenly it malfunctioning and I had to leave the elevator. Then proceed to take emergency stair from 9th to lobby.

its so noisy because the floor outside the room is tile and not a carpet so when the service trolley goes by its so noisy and they put me in the same floor with the conference room. they have only 2 lift for the entire building.. the lobby decor is nice though.. the bell boy is very. friendly.. dont. mention the bed.. it is the worst you can feel the. spring against your body.. i spend. 3.nights and not evem 1 night i can sleep peacefully.. just imagine 9 floor only 2 lifts. but they do have a lot of parking space which is a plus in bandung.. bathroom and the closet and the wardrobe is terrible

Great room, nice hotel, truly reminiscing the good old days. You can still feel the charm and aroma of its past 5-star glory. While the property is well-maintained, it’s clear that a renovation would help make the rooms feel newer and fresher. The only area that really needs improvement is the breakfast—adding more protein options would make it much better. Overall, still a good hotel worth staying at.

Just had a memorable stay at Grand Preanger Bandung, a 5-star heritage hotel that stands tall with its timeless charm right in the center of the city. From the moment we stepped into the lobby, we were greeted by a warm, classic ambiance that instantly transported us to a more elegant era. The architecture whispers stories of old Bandung, yet the comfort? Very much modern-day five-star. 💫 The rooms were clean, spacious, and cozy, making it easy to settle in. The staff? Exceptionally welcoming and attentive—service that makes you feel like a VIP. A highlight for us (especially my little one)? The swimming pool! Kids will love the outdoor space to splash around, and parents can enjoy some relaxation under the city sun. But—because no review is complete without some honest notes—here are a few things I hope the hotel can improve: The hair dryer in our room didn’t work, and the power outlet nearby was faulty. A small issue, but one that can easily be fixed for a better guest experience. The toilet floor tends to pool water when the shower is used, which could be uncomfortable and slippery. Overall, Grand Preanger remains a beautiful, nostalgic choice for anyone who wants to experience Bandung’s classic luxury in a strategic location. A little refresh on facilities, and this gem could shine even brighter! ✨ Would I come back? Yes—because charm like this is hard to find. 💖