Grand Hotel Rimini

I had a lovely stay at the Grand Hotel Rimini. The location is excellent—right across from the beach and within walking distance to great restaurants, bars, and shops. From the moment I arrived, the service stood out. Staff greeted me at the entrance, opened the doors, and provided valet service. They even took care of my luggage and brought it to the room, which was a nice touch. The hotel’s interior is beautiful and has a charming, historic feel—reminiscent of the Hotel de Paris in Monte Carlo. I booked the most affordable room, which was small and faced the parking lot. While not ideal, it wasn’t a major disappointment given the price. That said, I highly recommend upgrading your room—upgrade prices are quite reasonable, and you’ll get a more spacious room with a much better view. The pool area was peaceful and relaxing, with excellent bar service offering drinks and snacks to enjoy poolside. The hotel amenities were top-notch overall, and the breakfast buffet was delicious with plenty of variety. A solid, elegant stay with great service—I’d definitely return.

I arrived at the hotel just past noon and found the receptionists busy, but they soon started helping me, and I was glad to get my room in about 15 minutes, some two hours ahead of the official check-in time of 2:30 pm. I marvelled at the grand lobby, took some photos of the bar and the grand staircase, but was finally hugely disappointed when I opened the door to my "room" 301.||I entered a closet. A very nice closet, though, with worn-out parquet floors and a high ceiling. But the size was unacceptable, akin to a basic three star hotel room. There was a comfortable bed measuring 100 cm in width and with a socket by the bed, a miniature desk and chair and a minibar. No sitting area, not even an armchair, because there was simply no room for one. A/C was set to 22°C and could not be adjusted nor turned off. Wifi was free, unlimited, and very easy to use, but on Friday evening it was extremely slow. There was a safe in the room, but no water bottles. The electrical blinds went up automatically in the early morning hours, three times, waking me up each time, and when I lowered them, after some 45 minutes up they went again. Very annoying both because of the light and the noise. While the room was clean it was nothing short of a basic three star hotel room, and at a price of 225 EUR a night, it was definitely poor value. Bearable for my two-nght stay, but definitely not for a longer holiday.||The bathroom was of good size and came with a walk-in shower with good water pressure in the hand-held as well as the overhead shower. Amenities included wall-mounted containers of shampoo and shower gel, which I dont like for hygiene reasons; I've read too many stories about guests amusing themselves by fillling those containers with, well, you can imagine. I wish hotels would save money elsewhere. A bar of soap as well as individual mini-bottles of conditioner and body lotion were provided, as were a bathrobe and slippers.||Breakfast was served in the ground floor restaurant from 7 to 11 daily. It was a large buffet with a wide array of hot and cold items, breads, fruit etc. The cold cut selection could have been larger but otherwise the selection was quite good. You could also order fried eggs, but eggs Benedict would have cost extra. The hot chocolate was excellent! Service was a bit erratic and surprisingly many members of staff were not able to communicate in English.||The pool was perhaps 20 metres long, not heated so definitely on the cool side in June when nights are cold, but bearable. Hours might be the shortest I've experienced anywhere – 9 am to 5:30 pm.||The lobby bar offered snacks and some food, but was closed in the afternoon between lunch and dinner. I find it disappointing that a "five star" cannot serve a club sandwich at 4 pm because the kitchen is closed.||Check-out is at 11, and I asked for a late check-out at 1 pm, because I was catching a train at 1:45. I was granted a whopping 30 minutes extra, so check-out at 11:30. Made me laugh.||The hotel is located in Parco Federico Fellini, by the beach, with lots of restaurants nearby. It took me about 15 minutes to walk to the railway station and some 5 minutes more to the old city. The closest supermarket is 5 minutes away on foot.||While I hope to return to Rimini one day, I will find a hotel that offers a better price/quality ratio. It feels to me that this is one of those hotels that heavily relies on past decades' reputation and does not meet the needs of today. An example of their service culture can be seen here on Tripadvisor – most hotels reply to reviewers, but here, nothing.

Both the interior and the exterior of the hotel look very luxurious, and our room was fantastic with greta views, however, we found the staff very disinterested and disorganised. We used the lounge bar twice and had to ask the staff multiple times to serve us. The hotel reception did not offer any introduction to the hotel. Our room was not ready and they said maybe an hour and we will call you. They never called us and we were left to go find our bags and take them to the room ourselves. It appears most of the staff are new and not experienced in working at a five star hotel.

I was a bit disappointing in this hotel, I’d love to give it a 5 star as they say they are however I would give it a 3. We arrived and were greeted by a lovely man Vittorio outside, he was the best staff member at the hotel. Staff was very to themselves. The hotel and grounds are beautiful! Beautiful! There was no variety in food. I don’t know where I was? Italy? Felt more like another country. NO Italian food. Not that I only wanted Italian but none. The buffet breakfast served undercooked eggs, no pancakes, no waffles, the breakfast sausage tasted engineered. I tried to find food that I enjoyed, I actually just ate shrimp cocktail. They cleaned our room several times, left the fruit that they offer on the first day with all flies on it, flying around. That we btw did not eat it they just left it old on the dish next to our night table. I was very confused? The area is great! Rimini is beautiful, thank goodness for the restaurants in the strips! Again I think the grounds are beautiful, the hotel is beautiful however the staff and service made me give a 3 star.

The hotel is historic and appears luxurious, but underneath the terrible services ruins the five star aesthetic. We paid €55 for sun loungers after 3pm, and when we ordered water it took 45mins for the bar staff to serve us. When they came they gave us a warm bottle of water and no cups! It’s incredible that a 5 star hotel would think that this is good service. All over their own website they advertise the beach as ‘exclusive’ but the private area of the beach has men selling sunglasses and women selling massages every 20 mins which we felt should be addressed by the staff, otherwise what are you paying €55 for? When we went to the lounge bar we had to ask to be served twice as there were no staff around. The overall impression is the staff just don’t care and would rather be doing something else than providing the services which the hotel professes to offer. Really bad to set expectations so high and deliver so low. If it was a 2 star hotel with 2 star prices we really wouldn’t complain.

The complete arrogance of staff and dismissive rude comments are appalling. |I would not recommend this pace to anyone. ||From check in to my 3rd day nothing but disrespectful comments and rudeness. ||I asked for coffee at breakfast and got told “no” WTF! I’m not allowed a coffee. ||The restaurant is fully booked and not allowed to eat in the bar. WTF! ||“You must eat elsewhere” ||At $1000 per night and a thunderstorm outside that is just obscene and rude. ||AVOID THIS PLACE. 5 star is the arrogance level not the service n

What a gem- a historical landmark and museum. A professional, quality staff, unique rooms, excellent breakfast, gourmet dinner, awesome wine selection, etc. The value was just unmatched in terms of what you receive for the cost, especially compared to hotels in the US. One of the best hotel experiences I have had in a long time in my travels. The only complaint I would have as a business traveler is that the rooms we had did not have a modern desk.

Awful stay! The hotel is a 5 star hotel but in reality not more than 3. The check in was slow and we were told that we can carry our own luggage. The elevator is tiny, dirty and not fitted for a five star hotel. The room are small ( smaller than written) old furnitures, dirty walls, some of the lights was out of order, window blinds was barely god. Got to the hotel’s private beach, got questions multiple times if we are guest at the hotel sens they didn’t got our room nr yet, also it’s coast xtra for use the sunbeds 85€ for two ( other place just next door 30€) At the hotel pool same version again but this time when we try to order drinks, so had to show or room key after been questioned several times. On the booking it is written the pool area is only for adults, it is Not there were kids all over the place. Also dirty around the pool and the sunbeds was dirty and broken. Got also my shorts ripped sense a piece of broken table decoration stood out. The check out to long time also sens more than us was complaining at the hotel Understand it’s an historical hotel but it was dirty and no updates even do it could been easily be done! Last pic, asked the waiter for a paper for notes, got a used paper😅 Five star hotel doesn’t afford un used notes paper! The breakfast was good!

Old grandeur on the Rimini waterfront. Probably absolutely buzzing in summer, but in late autumn gave a more haunted experience.