Grand Hotel Santa Domitilla

Fantastic place. The staff especially in the restaurant is amazing. Filippa was the sweetest ever. The hotel is perfect for both children and adults, they manage to please everyone. We were staying with young children and could be in the spa with hot pools in the mornings and enjoy the two swimming pools after lunch. The spa is reserved for adults in the afternoon which is great for those seeking some quiet time. The hotel is absolutely beautiful with a tasteful decor. Those seeking a universal modern design or ultra luxury should not go to Ponza. This is en sophisticated hotel with a relaxed vibe. We loved it! The restaurant and food were fantastic. Also loved the location nestled in a garden protected from heavy wind. A few minutes walk to the Main Streets and port.

The hotel is well served, the service is quite accurate and always available. The hotel is well cleaned in all the location including swimming pools and rooms. The rooms are a small no space except to sleep. The bar and restaurant are good as well as the breakfast is very pleasant. It has nice selection of fresh made cakes and they tend to change every day. Sweet and salty as you like. Cappuccino, coffee, fresh orange at your disposal for the breakfast. The caves part, to be booked, is a peace for relax. Well done. Maybe the only element to note is that there is no sea view. For the rest all nice.

We stayed in Grande Hotel Santa Domitilla in 2022. We were very excited to be going there as some very close Italian friends told us about how amazing the island was and how we would love the hotel. Before we arrived at the hotel I had written to ask about being picked up from the port. We had a lot of luggage as we were travelling around Europe for several months . When we got to the port there was no one there to meet us so we stopped and spoke to a very nice gentleman who owns Aqua Pazza restuarant and he gave us a lift. When we finally arrived at Reception and told them about the problem we had reaching the hotel they were so rude my husband and I were both actually stunned. The hotel is very nice, but for the price quite dated. The Manager of the hotel did not acknowledge us once during our stay and we were there for five days. He was only interested in Italian speaking guests and that was clearly obvious. Breakfast was really good, but we never had dinner there as we didn't want to give them any business. The staff at breakfast we great eventhough they didn't speak much English but they were always smiling and ready to help.There are some very strange rules about booking chairs at the spa pool, which were not explained to us at check in, and on the last day the Manager told me off. What a joke? He could only speak to me to tell me off. Ponza is beautiful but do yourself a favour stay at Chiai di Luna. Il Porticciollo was the best restaurant we ate at and had three meals there. The food, service, and views are spectacular and the lady who owns it is a wonderful host. It was my birthday and honestly she couldn't have been nicer and organised a beautiful cake for me. Acqua Pazza is also amazing and fantastic view.

The hotel itself is beautiful. Excellent location. Stunning restaurant. Wonderful pool and bar area but I have never experienced reception staff so rude in my life. They tried to tell us we couldn’t book a table at the restaurant for about 3 nights in a row even though there were multiple tables free. It was like they were playing a game with foreign tourists. When we finally got to go to the restaurant it was wonderful and so were the staff it was just a couple of really rude ladies on reception. It left a really sour taste. I get they want to keep their island for locals and don’t want to be over run like the Amalfi coast but some basic manners would not go astray especially when they are more than happy to take your money.

Ponza is an absolutely stunning island and you need at least four days to get around and check out all the beautiful coves. This hotel could be great but is let down by some of the reception staff. We had sent several emails regarding a transfer from the port to the hotel and got no replies so when we arrived there was no one to pick us up. A very nice man helped us with our luggage and organised a taxi for us. On arrival at the hotel there was not apology just excuses. All they had to do was say sorry but they couldn't do that. The manager of the hotel appeared to be very friendly to the Italian guests, but only greeted us on our last day. When we had a discussion on the pool of the spa area. Apparently to sit on a lounge chair in this area you have to book the chair and you can only have it for two hours. All this is fine and I completely understand the reasons in the busy time, but it should be explained to guests on check in not when you go to sit down. The hotel and the grounds are really nice and the pool area is great. The cleaning staff and the staff in the breakfast room were amazing and nothing was too much trouble. The rooms are nice but basic, but ours had a beautiful view. I realise that most people we met in Ponza were Italian and I think this hotel caters more for these guests. Our best experience was having dinner at Gennarino a Mare. We enjoyed the food so much we ate their twice. The setting was stunning, great service and the food was outstanding.

We had a wonderful stay! The room was great and the pools are amazing! We wish we could have stayed longer, but were trying to fit as much if Italy as we could in one week! I hope to be back to stay longer! Ponza as a whole speaks primarily Italian. I knew this going in. I was able to get by on the Italian I’ve learned and a translator. I didn’t find that this was a problem here or anywhere else in Ponza but I’m writing this so you know what to expect.

Amazing stay at Santa Domitilla hotel. Awesome vibes with plenty of facilities, delicuous breakfast and good service. A special mention to Filippa looking after the breakfast service, very professional and attentive.

My husband and I stayed in Ponza for five nights. It was wonderful and the staff, especially Hugo, were very kind and helpful. They gave us great recommendations and helped to book a boat to explore the island and neighboring islands. Breakfast was great each morning as was the hotel restaurant. The rooms are great and we'll kept. Pool and steam room was also a treat. The hotel was close to everything and very well kept. Highly recommended!

Best restaurant in ponza. We can't wait to come back here. My favorite dish was the fish stuffed ravioli. The deconstructed tiramisu was delicious too.