Grand Hotel Vesuvio

If you want a 5* experience as you used to get 30 years ago and more, this is the hotel for you. Everything strives for perfection. Everyone is there to assist, but not to be in your face. The staff are amongst the best trained and most congenial I've ever come across, and the accommodation is lovely. It has an old world charm with all the mod cons and amenities. The restaurant is fabulous and breakfasts sumptuous. I love Hotel Vesuvio

This hotel is well located near the harbour and the ferry port for island trips.||The rooms are well appointed and comfortable.||Excellent breakfast overlooking the water.||The position allows for an easy walk to some nice restaurants and one of the main shopping areas.||If this hotel had a pool it would rate higher.||One slight drawback was the hotel withheld an amount of €500.00 on my credit card for 30 days, even though I settled the bill in full on our departure. I now understand that this is legal at some establishments in Italy, but it’s the only time this has occurred to us, and we have stayed in 8 hotels so far. ||Probably will not go back because of this issue.

It's near the water and the crowd is small near the hotel. They have good service and are friendly and speak English. The breakfast is also very nice and has a good selection of food. There are taxis right outside and they have parking for 50€ a night.

Rating based on event that occurred. Stop at bar downstairs and ordered 1 small coke zero. Unknowingly, was charged 15 euros for ONE little coke zero. I spoke to three different people to try to get it resolved, but no one could make a decision. Each said the manager had to look at it. Never got a response. So you’ll be the judge do you want to risk getting ripped off with something equivalent at this place? I am very generous to anyone who services me always leaving very good tips, but this is absolutely outrageous

The rooms are comfortable, furnishings are lovely, bonus that they had a gym. The pool area was amazing. The staff was extremely helpful and the shuttle to Sorrento was so convenient.

First class hotel. Impeccable service. Outstanding location by the Bay of Naples. We had a sea view balcony room which was beautiful.

We had a lovely room with a small balcony looking out on the water and the Castell del'Ovo (unfortunately covered with scaffolding). I'm think we had a deluxe room. It was large, with two armchairs and a small table. The bathroom had two sinks, the shower was large and had good water pressure, the bed was really comfortable, and the TV had English channels. The staff was very congenial and helpful, delivering a surprise cake on my birthday. The breakfast buffet was large and good. One day there was a chef manning an omelet station, but not the other days so I assumed we couldn't get made-to-order eggs as part of the included meal, which was incorrect. The rooftop bar had a lovely view and was a great place to have a drink and complimentary snacks in the evening. Strangely, the lobby bar was only open until 6:30 pm. I think the bartender then moved to the rooftop bar, but that was a little inconvenient. We were there with a group for 6 nights and, all in all, it was great. Others, who upgraded to a jr. suite, said their corner room was very noisy at night.

One of our favorite hotels in the world. We can’t imagine coming to Napoli and not staying in Hotel Vesuvio. Everything is amazing. From the great location, to the amazing service and delicious food (one of the best breakfasts ever). You feel part of the family when staying here. This time we came to watch the last match of the season (Forza Napoli Sempre) and it was a very busy weekend in Napoli. However, the hotel still worked amazingly well with an amazing service from everyone. See you soon Hotel Vesuvio 💙

Excellent hotel part of the chain Leading hotels of the world. It is not close to the historic downtown but the great sea views make up for this. The staff is very courteous and the room if you book a sea view is luxurious. We were upgraded to a junior suite and it was lovely. The roof top bar has fantastic views of the vesuvio and the sea and the breakfast buffet left no wishes open. The quality of the dishes was high and the service excellent. It is not cheap but worth every $. Will come back for sure

A very nice hotel with a great rooftop bar that has spectacular views of the city, Vesuvius and the Bay of Naples. Our room was very comfortable with a peek of the marina from our Juliette balcony. Walking distance from cafe's, restaurants and bars while away for the hustle and bustle of the city center - which is only a few minutes ride or walkable if you're up for it. Special thanks to Rita Caputo for helping us plan excursions and transport to and from the airport.

We really enjoyed our stay at Vesuvio in Naples. We had a problem getting there because of the road closure in the area, so we called the reception and they gave us directions for the detour. The check in was fast and efficient and the staff were very welcoming. The hotel is decorated in the old glamour style and the room was spacious and beautiful. The hotel breakfast was amazing as well: good coffee, fresh pastries, great cheeses, etc. We visited the rooftop bar and enjoyed cocktails there. The view was breathtaking. We highly recommend this hotel.

I stayed here for 8 nights and the hotel is fabulous in most ways. - The hotel staff are very helpful and friendly. They are not the superficial over the top syrupy friendly, but they genuinely seem to care about helping you. All of their recommendations were spot on. They were also very responsive to any issues in the room. - The breakfast area is fantastic -- it overlooks the ocean and the views of Mount Vesuvius are fabulous. The breakfast service is also very cultured and refined. What is not immediately obvious is that you can order eggs, omelettes, etc. on demand if you want to have something different from the breakfast offerings. This took us a few days to figure out. The breakfast has plenty of interesting offerings and the silverware was such a delight to look at. - They also have a wonderful rooftop bar with really amazing panoramic views. The cocktails are expensive though 20 € each. - The bathroom was a bit tight especially the shower area, which felt that you were in a tube with limited movement. The water temperature also fluctuated wildly, which sometimes made showering an experience :). Other than that, outstanding.

Splendid. Glad I made the decision to stay here. Many choices to stay in Naples. Did my research, and many recommended the historic area of Naples for a hotel stay. However, I was leaning towards this area which is the seaside area. My decision was confirmed when I ran into a couple from Naples who were also visiting Howth Ireland. Great choice. This is a 5 star hotel with the service and professionalism one would expect. It's really not far from the busy historic area. A 25 minute walk or a 6.70 cab ride. This area has great restaurants. Good food. The locals flock to this area to eat good good food! Our room faced the seaside with views of a castle, Mt Vesuvius, and Capri. The breakfast splendid. If you come to Naples I highly recommend staying here. Book a sea view room and the breakfast. You'll be the King and your partner the Queen!

Just a fantastic harbor front hotel. Gorgeous views, beautifully appointed and the best staff in Italy. My absolute favorite hotel anywhere in the world.

Disappointed. It's 9a i left the room for 1 hour and check out isn't until 12 noon. The maid already came and tore the room apart and moved my bags. Separated the bed into two. Not acceptable. The only redeeming factor of this hotel is the water pressure. The rooms are old and outdated. No attention to detail. I have no clue how this landed on the Leading Hotels status with Amex.

What a lovely hotel. Upon arrival we were pleasantly greeted. The people who worked there were all very personable, kind, friendly, and progressional. They did not hesitate to offer recommendations, help us with luggage, valet the car, etc...just overall good kinded people. We had an issue with our automatic blinds, and the mechanic was at our room to fix it within minutes. Fast! The hotel is modern, elegant, and very clean. We had a balcony room with a beautiful view of the water and the castle. The room came with with a hot tub, automatic blinds, and some other really amenities besides a refrigerator and a mini bar. The hotel is nicely located on the strip of Napoli. Walking distance to the water, restaurants, and other cool shops on the strip, such as gelato or segway rentals. Also not to far from the ferry station as well as the airport. The hotel also comes with complimentary continental breakfast. Which for a continental breakfast, they have an extravagant size of selection of foods. Pastries, breads, cakes, pies, eggs, latte, etc...not your average continental breakfast. Not a whole lot more to say, this hotel offers everything you would hope for and expect in a hotel. Pricing is reasonable for that area also. We won't stay anywhere also the next time we are in Naples.

An excellent hotel with a staff that is dedicated to making sure your stay is enjoyable. The rooms facing the sea are the best as are high floors. The room size is good, not abundant but enough for two persons. I'd say we'll stay here again.

Rating: 3.5. Hotel is very nice but a couple things dropped the points for me. I stayed here during my trip to Italy in August 2018, still have one night here but I needed to iron a dress to wear to dinner. Hotel wouldn't provide me with an iron in the room and stated that there was a charge to have housekeeping do it for me...I've never heard of this anywhere else. The bathtub leaks completely, we've had to put multiple towels down every time we show and the water gets all over the toilet also. The rooftop sky deck is beautiful but prices for drinks are outrageous, you can get bottles of wine for the price of a glass anywhere else - save yourself the trouble and money, don't order a drink and just sit and enjoy the view instead. Overall nice stay but the problems we had don't really buy it a 5 Star status...

The Grand Hotel Vesuvio is a beautiful old hotel in Naples along the waterfront of the Santa Lucia Harbor. The hotel was constructed in 1882. It is decorated in the Belle Époque style with interiors that evoke the opulence of an earlier era. In 1917, Pablo Picasso sketched the view from the window of his room at the hotel. Since then, the Grand Hotel Vesuvio has housed many big names, including King Juan Carlos I and Queen Sophia of Spain, Woody Allen, Ranya of Jordan and Julia Roberts. The rooms are of a good size with soft comfortable beds, nice bathrooms and charming decor. Our room was lovely, decorated in green with fabric walls and luxurious drapes. And the bed was topped with the softest mattress I have experienced in Italy. Many of the rooms boast private balconies with views of Sorrento, Capri and Mount Vesuvio. The staff is very efficient and the service is impeccable. We were only staying one night and when we were taken to the lift to see a queue, we were escorted to the service elevator with the explanation, "if you don't mind, one night is too short a stay to wait in the queue for the lifts." Turndown service included individual packets of moisturizing night cream placed atop the pillows. The has a swimming pool and spa for which usage is 15€ per person and is open until 1900 (7:00pm). The gym is free for use and is open until 2100 (9:00pm). Breakfast is served on the first floor from 0700 (7:00am). We only spent one night in Naples because we were joining a half day tour of Naples and Pompeii. The hotel was very nice and held our luggage in their vault after we checked out so that we could pick up our suitcase after seeing the sights. (With an 0815 tour pickup for a five hour tour it worked out quite successfully)

Ugh. I wanted to love this hotel and its old world charm, but unfortunately it's just old and in need of updating. The location is great- right across from the Castel dell Ovo and we had a balcony room directly facing this picture perfect view. However, their website shows a picture of a table of and chairs set up on the balcony where you could enjoy your breakfast- but this is just not possible because none of the balconies have furniture on them so you really can only use the balcony to stand on. The hallways smell old. The sheets had a stain on them. The air conditioning didn't work and we had to have a technician repair it at 11pm. The breakfast was actually pretty good- many bread and pastry options with eggs, bacon and some fruit available. It was included in our rate but not worth it to pay the regular cost of 30 euro pp. Not sure when this hotel earned its 5 stars but its definitely not on par with 5 star hotel standards expected in 2017.

Called Grand Hotel Vesuvio in English , Albergo = hotel. this was a great stay we only stayed 1 night as we were just trying to get back to Paris for our departure home, but if I knew this hotel was so nice and comfortable and accommodating I would have made the stay longer. Additionally it was not expensive to stay here and the staff is very nice. the rooms are nicely decorated with fabric walls and I loved the stay here

I left my supreme box logo hoodie in their hotel and they claim that they didn't find it when the only time I took my hoodie off was in the room. The hoodie can be sold for 1000 euros so I'm disgusted by the unprofessionalism of this hotel. I will never stay at this hotel ever again

I informed the hotel that it was my parents anniversary, and wanted to send wine and a note to surprise them. I was unfortunately unable to complete the transaction. I was e-mailed the day of their anniversary that Mr. Pino Ponzo was sending a complimentary bottle of wine with our note. My sister and I were completely surprised, as were our parents. The customer service of this hotel was beyond any of our expectations. I know my parents truly enjoyed their stay at the Grand Hotel Vesuvio, and the wine bottle and note were just the cherry on top of a great experience. I cannot thank you, Grand Hotel Vesuvio, enough!