Grand Hôtel Wiesler

Beautiful hotel in the city center of Graz Altstadt. Convenient location, parking possible in a nearby garage. Staff is friendly and efficient. Food in the hotel is good, there is also a late night bar. Nice ambience in this hotel. High prices.

Price was reasonable when we booked, but I only had one request: a working A/C on one of the hottest days of the year. On check-in, the guest in front of me complained to the receptionist that their A/C was not working, they were then offered another room but assured them it’s all good and maybe they didn’t use it correctly. First thing I tried in the room: turned the A/C control dial down and full fan. Well. The air was smelly and only very lightly cool if at all (possibly due to the moving air). I live in Austria and I do not own an A/C, so I am used to not having one (I understand some people want it freezing cold, I don’t). That said, bedding is super nice, location nice (big street works around the entire block at this time, but I guess it’s cheaper because of it), and the shower was top. So, for that, perfect. We had to catch two large spiders in the room, but that can happen anywhere. Why they locked an arbitrary €50 on the card wasn’t super clear nor explained (“for the room”), I assume mini-bar (which we never use), but it’s one of those things: hey we don’t trust you so we charge you first and only then you get it back once we verified you didn’t take anything. Weird vibe for a hotel that prides itself on “vibe” as a concept. So, yeah, if you get this for a good price, take it, otherwise, don’t expect this to be a “I’ll pay extra and it will be extra nice” kind of stay. It’s okay, but that’s good enough most of the time.

Stopping at Salon Marie for an evening drink and dessert. Fantastic tiramisu, but worst, rude service Tried to buy a beer, but had trouble with the bartender who seemed offended that I would discuss my options. I was dismissed and never got the beer even though we were at a table directly across from the bar where our friends had ordered drinks and dessert. I’m astounded and usually only write good reviews. Pretty city Crappy service

Difficult to navigate through restricted traffic streets. Reception very accommodating even though no reservations. Breakfast buffet too expensive no alacarte alternative

The room was spotless and we loved that for a family of four they gave us a suite with a separate bedroom. The buffet breakfast (6:30 - 11:00am) was very ample, with a variety of savory and sweet options. The proximity to the city center was ideal!

This is a classic, older style hotel, i.e. not luxurious but charming. The room was very spacious, if a little sparse, and the separate WC was a nice feature. The breakfast was quite good. I didn't get to try the bar but it looked cozy and nice as well. The location is fantastic, very central.

This hotel is very conveniently located in downtown Graz. Very handy to all the attractions. |Breakfast was fab a good selection and the staff in both the restaurant and reception were friendly. Graz is a really interesting city with a lot of history definitely worth a trip. If we come back we would stay here again

Really beautiful hotel, clean, interesting design, rustic, the food is delicious and the people are really nice. ||I decided to celebrate my wedding here and I have no regrets, all of my guests really congratulated me for such a perfect venue.

First impression when I entered this hotel was WOW. Its an old building with very modern decorations. Looks clean and high end. Mick Jagger stayed there, along with many local celebrities, actors, I think even Schwarzenegger had a room there... Conveniently located near downtown Gratz, everything is basically within a walking distance. That's about it. Here is a list of cons that really bothered me during my stay: - My room was in between 2 floors thus forcing me to carry my (very heavy) luggage to my room. not cool when you have 50 pounds luggage in both hands and you just arrive after a 19 hours trip. - Bed is on the floor. Elevated floor but no spring box. It makes it really hard to lay down if you have a bad back/knee. You literally have to "crawl" to bed. This was extremely annoying. (The room looks like an IKEA demo bedroom. Nice looking but you can tell it's a bit cheap and very fake.) See here: https://www.yelp.com/biz_photos/hotel-wiesler-graz?select=V3cM2cvs93iztzinxaEefQ - After the cleaning lady came to my room: - PUBIC HAIRS showed up by the head of the bed! (and those were certainly NOT mines!!!) See here: https://www.yelp.com/biz_photos/hotel-wiesler-graz?select=t9f1LWyO4h9IHvesaKYGIw - She unplugged my iPad and removed the charger from the power outlet...huh... who touches customer's property like this? my tablet was therefore not charged when I got back to my room. Unacceptable. - You can't walk around the buffet in the breakfast room. Nice breakfast but the space b/w the buffet and the chairs/tables is so small that 2 people can't 'cross' without bumping into seated customers (r bumping into each other). Many frustrated customers. A mess. - The room has stickers that actually threaten customers in case of bad behavior (Thieves are pigs... smoking in the room and you'll be joined by very angry firemen...etc) This is childish, offensive for well behaving customers. it's like judging people on their intents. I feel it's very disrespectful. They can just say "no smoking" or "the hairdryer is yours for $100"... See here: https://www.yelp.com/biz_photos/hotel-wiesler-graz?select=IBrdgZFwhMitMKuvQW1XQQ The man at the front desk was quite rude when talking to me. I won't go back