Grand Hyatt Barcelona

What an amazing experience for our whole family, my boys were 12, 6 & 3, from the moment we walked in the staff went over and beyond, the cleanliness was second to none, and although our 1st time will definitely not be the last. The Spa/ massage was out of this world, just what I needed - downtime after days out with the kids and husband. A space to rejuvenate and practice a little self care - Wow and the signature perfume I purchased for my mother was greatly appreciated - the smell was stunning - highly recommended||I would like to mention certain members of staff who made our experience even more memorable and accommodating our needs as a small young family. Erika and Laura when we checked in spent time making sure we had rooms together whilst they sorted that the security kept our boys entertained and were so so welcoming. Then sorting out the little ones milk every evening. ||Each morning the boys knew exactly where they wanted to sit and the staff were really kind and provided colouring pencils and paper, again making my boys feels special and speaking with us a special thank you to Mauro and Luis Daniel, our every request was greeted with a smile and the highest level of service and professionalism. ||The bellboys were awesome too, my son loved Miquel and the conversations they had about Barceona FC that's one of the main reasons for booking this holiday. Rujal and the pool staff were brilliant too, we loved our time there and another family enjoyed in playing with the kids and pool toys. ||Departing the hotel we reached the airport and left the toddlers pram and toys in the lobby, Maria from Concierge sorted out the taxi to the airport bagged the toys we got them at the airport. Which other hotel would really give you that level of service and then to call back letting us know ?||To sum up the whole experience my said:||" mummy this holiday went so fast, can we stay a few more days" |||Thank you all so much for a memorable and priceless experience in your hotel and of Barcelona! Can't wait to see you all again. ||Manni Sehra & Family

Our stay at the Sofia Hotel in Barcelona was truly exceptional from start to finish! From the moment we arrived, we were warmly welcomed by the bellman, Joaquin, who absolutely went above and beyond. He was incredibly helpful, spoke excellent English, and what truly stood out was how he remembered all of our names—including our kids—and greeted them personally every time we walked through the door. That kind of thoughtful, personalized service made us feel right at home. The front desk staff were just as impressive—friendly, professional, and always eager to help with anything we needed, from directions to local recommendations. The hotel itself is beautiful and modern, but it’s really the staff that made our stay unforgettable. Highly, highly recommend staying at the Sofia Hotel if you’re visiting Barcelona. We’ll definitely be back!

We had a very nice stay at the Grand Hyatt – the rooms were modern and very clean. A big compliment to the housekeeping team. We received fresh towels every day, and everything was very clean. The hotel is generally in very good condition. The outdoor area is also very clean. The only criticism: there weren't enough loungers sometimes by the pool. They need to add a few more. We will stay here again on our next stay in Barcelona. Best Regards

Absolutely wonderful stay at the Grand Hyatt Barcelona. Luna at the front desk was amazing. Kind, resourceful, and very welcoming. She did an amazing job checking me in and was extremely kind. Luis Daniel I believe was an exceptional server in the restaurant during the breakfast service. He recognized me on different days and was very kind. This property does a wonderful job maintaining the rooms and lobby. Everything was immaculate, this property lives up to the Grand Hyatt brand. Only thing is the slow replies from the WhatsApp number provided. Other than that, this was a wonderful stay. Please share my thanks with Luna and Luis Daniel, they deserve some recognition!

We did not have a good experience here. I have stayed at other grand hyatts in the past and they were wonderful. The main issue is the AC. Look at other reviews. Its turned off, and the hotel controls it to 22C. You have a fake thermostat. We called and a technician said he "fixed it". All night it never cooled below 22C. We asked for a new room or one with working AC and were denied. We met some other guests at the pool, and they said they had the exact same issue. So switching won't even help. We were sweating all night. Very disappointed overall. Lastly had two issues. The toilet paper roll had caps missing and I cut my finger on it. There was makeup all over the soap dispensers. We had someone come up, they said sorry we forgot to clean it.

Really nice place. A little outside the city center but tbh you kind of want to be in such a busy city. Also very close to a useful subway. Service was excellent, room was excellent. Good recommendations and helpful staff. Late night, coming home from the bars, we needed some water and they gave us fancy room service bottles sent to our room but didn’t charge us. Total class acts. Would happily stay again.

Positives: ||1. the junior suite we booked was lovely. Spacious and an excellent bathroom with lovely bath and separate shower. ||2. Breakfast, although busy, was always excellent. Good choice and staff worked hard to clean up, offer coffee etc... ||3. The club-level evening canapés were excellent. Nice choices ||||Negatives:||1. Half empty water bottles in bedroom presumably from last guest.||2. The lifts often took 10 minutes to arrive. This was crazy, with many disgruntled guests waiting to pushbin whe one arrived.||3. On 2 of the 4 days, our room was not cleaned - despite the requests. ||4. Food in the bar was really poor.

Globalist. Started off stay in club level 1BR and got upgraded to a suite halfway through the stay, which was amazing. Massive bathroom, really comfortable bedding. Central A/C, which was so necessary during the Summer. ||||Great breakfast spread and friendly, helpful staff. It feels like a Grand Hyatt, which not all of them do (looking at you, GH San Francisco). ||||Very easy access to the Metro stop a block away, or the bus stop directly across the street. A 10 minute walk to Camo Nou, so perfect place to stay for a game (although stadium is currently under renovation) . Fantastic Peruvian restaurant on the rooftop with 360 views. Reasonably easy, 2 stop public transportation access to BCN airport.||||If you're looking to stay right in "the heart of the city center," this isn't the place for you, but if you dont mind a 15 minute commute in, it's a fantastic option.

This s now the "Grand Hyatt Barcelona" - see my review there. Essentially, lovely hotel with few, if any issues. Appreciated proximity to Camp Nou stadium and the quiet neighborhood.

Supposed to be a 5 star hotel but the pool was closed for refurbishment, and the internet was so slow it was barely useable. Got the operations people to come reset the WiFi and it was still at small speed. We were offered a spa option but the spa opening hours were not great for business travellers as it was only open from 1 or 2pm onwards. The rooms were very nice, but the unusable WiFi means I probably won't return again.

One of the best hotels we stayed for a family vacation. From the amazing breakfast and employees! Kudos to Anna for taking care of us during our stay! Highly recommended

The pictures on their website had promises of a well designed hotel. The lobby is gorgeous, the restaurants and amenity areas are beautiful. The room itself had an elevated minimalism aesthetic. These are all very wonderful until upkeep and maintenance is ignored. The comments in photos below tell you almost everything. What it doesn't convey is how thin the walls are and how noise travels easily from the halls and through the windows. We asked to be moved to another room and awaiting their response. Update: I originally gave a 1 star rating however after the staff resolved the situation and I have revised it to 4 stars. The staff moved us to another room and the team was very apologetic. Our new room is much quieter and the walls, mirror and other features are secured tightly in place. There are still touch ups required here and there but we're happy it's not the original room and that they were quick to resolve the matter. If they give you room 608, turn right around and ask for another.

Stayed here 3 mights end of Aug 2022 and wish we only had stayed 1 instead. The location is not ideal because it's quite far from town center and most of the tourist attractions and it's about 10 min walk to the closest metro station which is a bit brutal in summer time, especially you enjoy the siesta back in the room before going out on a venture again late at night. Or unless you just take taxi and don't want to deal with the sticky sweat. We felt the reception staff were a bit on the COLD side. They didn't really greet us when we were in and out the lobby. Felt like they just ignored us by turning their heads around or pretended to stare at the computer... We were upgraded to a very nice suite and the complimentary buffet breakfast was really great and staff friendly though. Endless food options and I appreciate the salad bars. Though some reported they have not been very consistent honoring Hyatt Globalist benefits... If you like the soccer game, the stadium is just a short walk away. The spa area is _not complimentary. I believe they were asking for 39 euro pp to use the facility at the time. Meh.

Nice hotel , excellent welcome gesture .. Great place to stay in.. Very clean room.. I would say I was happy to stay here ... Will surely recommend other guests to stay in this place..Quite near to all the public transport service..

Awesome place Enjoyable room - excellent restaurant - perfect location next to FC Barca stadium - rain shower excellent - overall great experience- would come back here again and again

I have stayed here several times on business most recently this June. This is a very nice, clean hotel with great air conditioning (you will need in Barcelona trust me). The breakfast is top notch with all kinds of food. The hotel is a very short walk to the metro and to lots of shopping and restaurants. It is a Hyatt property so you know the quality will be high.

If you are considering a stay at this amazing hotel, don't think twice! This Descartes influenced hotel is both luxurious and comfortable. We arrived around 10:30am after a long international flight and the staff checked us into a room early! The staff is incredibly kind and accommodating. Philolosofia is an adorable coffee shop in the hotel with delicious food and drinks. The cafeteria had an excellent breakfast.

I came here for lunch at their Impar restaurant, the lobby of the hotel was modern and gorgeous. I had a weekday lunch menu, with a burrata starter and gnocchi main course and a glass of wine included. Definitely high quality cooking although not as creative as I had expected given the price (my dessert a deconstructed tiramisu was creative, however). It has a lovely atmosphere and service and I will definitely return. The coffee shop with it's library motif had also an excellent casual atmosphere.

Wow. What a wonderful place. Every aspecy . Only thing they need to cha get is to keep the pool open 24/7 or at least until midnight.

This is an amazing hotel! The customer service is a 5 Star . The rooms are beautiful and they also give you a tour of the room amenities. The room service is outstanding. I have traveled to beautiful places and hotels but never anything like this!

Stayed at the Sofia while visiting Barcelona. Service was excellent, and the hotel was very modern and welcoming. The staff was extremely pleasant, and helpful. Also, the were very knowledgeable regarding places to eat, and things to see and do. I would highly recommend the Sofia Hotel to my friends and family if visiting Barcelona. The location of the hotel is pretty centralized, and not far from anything you may be looking to encounter while visiting. The hop on, hop off tour bus picks up on the corner of the hotel, and taxis are always available on the premises of the hotel. They have breakfast daily, and their are a couple restaurants to choose from if you don't want to leave the hotel. There's a beautiful bar, with great bartenders to satisfy your every need when looking for a great alcohol beverage. All I can say is, if in Barcelona the Sofia hotel is a great place to stay, five star all the way! I will be coming back.

I am a Hyatt member, and stumbled upon this gem of a hotel. It is located in the business district, which may only be the only downside if you are looking to stay near all the action. From the moment you enter this hotel, you feel like you arrived home. The staff is unsurpassed, from the doormen, to the reception desk, and the incredible concierge. Special shout out to Matthew and Christian for going the extra mile. All their guidance, and recommendations helped make this visit extra special. Another added bonus, is the spa. You are invited to use the facilities at no cost, for one day. What a nice touch. The restaurants are also superior. Be So might have been one of the best dining experiences I've ever had. Nico, the sommelier, not only gave us a fabulous wine tasting, but an education as well. The chef prepares the food with love. Can't wait to return to my new home away from home!!!