Cecilia Z.
Google
Excellent stay at Grand Hyatt Bogotá. The hotel is beautiful, clean, and very comfortable. When I arrived with altitude sickness, the staff took exceptional care of me — oxygen support, access to a 24-hour nurse, coca tea, and a lovely welcome fruit plate were all thoughtfully provided.
Anyela at the front desk truly went above and beyond. She was incredibly professional, warm, attentive, and proactive, constantly checking on me and making sure I was comfortable. Her care and kindness made a real difference and turned this stay into a wonderful experience. Highly recommended.