Grand Hyatt Muscat

Beautiful hotel, especially the lobby and newly refurbished pool area. My room was a little dated but generous in size, spotlessly clean and more than comfortable. All the staff I encountered were very helpful, friendly and kind. The butter chicken in Mokha was delicious and the food by the pool was tasty too. I loved the location as it was lovely to have access to the beach and be able to walk to nearby restaurants and cafes and watch the incredible sunset too. My only complaint and it's a minor one - was that there weren't enough sockets in the bedroom & I had to move some furniture to access plugs (especially to dry my hair near a mirror) - phone charging ports by the beds would be great too. A minor inconvenience in an otherwise excellent experience. I'd happy choose this hotel again. I very much enjoyed my stay.

My experience at the Grand Hyatt Muscat was very disappointing. I would not recommend this hotel to anyone. The hotel is extremely expensive, yet the quality and service do not justify the price at all. In many situations it felt difficult to get even simple things arranged. Staff often responded that things were “not possible,” and it required unnecessary discussion just to resolve basic requests. Another issue for me was that the hotel did not feel Muslim-friendly. This made the stay uncomfortable compared to what I expected in Muscat. What stood out most was that the lowest-paid staff members were actually the most kind and helpful people in the hotel. Unfortunately, the overall attitude in the hotel felt quite arrogant, as if it relies on its reputation rather than actual quality. Cleanliness was also not at the level you would expect from a hotel that positions itself as one of the best in Muscat. Overall, this stay felt like a waste of money. I will not return, and based on my experience I cannot recommend staying here.

Everything about my stay was simply perfect. The hospitality was exceptional, the place is modern, beautiful, and very comfortable. Shabib at the reception desk has an awesome personality — very welcoming, helpful, and professional. He truly made a great first impression. The food was very healthy with a good variety of options, which I really appreciated. I highly recommend this place to anyone visiting the area. You will definitely enjoy your stay.

We stayed here 2 nights and enjoyed our stay. The hotel is truly grand and will wow you as you step into the lobby from your car. The service is also fantastic as expected except the woman cooking omelet during breakfast hours. She was showing frustration at people giving thier orders. The rooms were large and nice. The rooms lack modern electric outlets to accommodate for US plugs but its my understanding that the property (rooms) will be undergoing major renovations. Don't miss the walk on the beach. If you go through the gate in the back and walk right on the paved path you will enjoy the beach and some local areas to eat and hang out. We did this walk around 7 pm and it was joy to watch the locals play, walk, run, sit and eat in this area.

What a fantastic stay at the Grand Hyatt for Xmas and new year. 10 family members and we would all return . Unforgettable hospitality. The staff made the stay most enjoyable. Such friendly people with a high level of service. If you want a hotel on the beach with local facilities, this is it. The newly renovated pool was a bonus. Rooms are large with comfortable beds but in need of renovation. Tuscany restaurant superb. Breakfast buffet was fantastic.

Two separate stays over the course of a week. World class in every way. Excellent breakfast. Comfortable rooms with balconies. Need to add more charging stations for each nightstand, so we don’t have to move things to find a place to plug in. The gym is excellent as well.

If you love oldies nostalgic traditional atmosphere and outlook this is the hotel for you! Despite being dated i really appreciate the classic touches of the facilities and it is built like castle-like design. ||||The service staff during breakfast was helpful and engaging. Check in was also very smooth and fast. ||||All in all great stay and good value for money

While the hotel itself feels a bit dated, the rooms are surprisingly high quality. The breakfast buffet was quite repetitive during my three-day stay, though the chef at the egg station is superb. This isn't a destination for nightlife or shisha, but if you are looking for peace and quiet, the beach view is absolutely incredible.