Grand Hyatt Muscat

Our stay at Grand Hyatt Muscat was a wonderful and memorable experience. While the breakfast variety was limited and not very child-friendly, our 4-year-old son had an unforgettable time. He was overjoyed to find a separate bed prepared for him, spent hours dancing on the balcony during a wedding, and enjoyed the children’s play area and pool, even though the water was colder than other pools. The staff were warm and welcoming, and receiving our room earlier than the official check-in made us feel cared for. Despite minor inconveniences like construction noise and limited snacks, we focused on creating happy memories for our son, and he left the hotel full of joy and wonder. We sincerely hope to return to this beautiful and calm hotel to make more cherished memories and keep the light of happiness and hope alive in his heart.

Brilliant, attentive staff. Exceptional service throughout stay. 4 nights over Christmas period. Amazing, unexpected little touches to celebrate Christmas such as individual chocolate sculptures on Christmas eve. Club room was immaculate and club lounge was perfect. Late December was the perfect time as weather like a spring day in Australia.

I truly enjoyed my stay at the grand Hyatt and the staff was exceptional! Everything from the rooms being extremely clean down to how comfy the bed is! Definitely would recommend if you have extended stay; however, I do wish the rooms had better lighting!

If you love oldies nostalgic traditional atmosphere and outlook this is the hotel for you! Despite being dated i really appreciate the classic touches of the facilities and it is built like castle-like design. ||||The service staff during breakfast was helpful and engaging. Check in was also very smooth and fast. ||||All in all great stay and good value for money

Grand Hyatt offers an exceptional dining experience that truly lives up to its name. From the elegant ambiance to the top-notch service, everything about this restaurant is first class. The food is outstanding, a perfect blend of international and local flavors, prepared with the highest quality ingredients and beautiful presentation. The staff are incredibly professional, friendly, and attentive, ensuring every guest feels valued and comfortable. The atmosphere is luxurious yet relaxed, making it ideal for both business dinners and family gatherings. Whether it’s the breakfast buffet, lunch, or dinner, every meal at Grand Hyatt is memorable. A truly five-star experience that reflects excellence in every detail!

We had a wonderful stay at the hotel! The service was truly exceptional — everyone was extremely friendly and attentive. A very special thank you goes to Lin, who made our experience unforgettable. He was incredibly kind, welcoming, and always went above and beyond to make sure we had everything we needed.||The drinks were absolutely delicious, and Lin also gave us many great recommendations about the area, which made our stay even better. We were very happy with everything — thank you to Lin and the entire hotel team for the outstanding hospitality. We’ll definitely come back!

We recently had a fantastic stay at this hotel and were thoroughly impressed. ​One of the first things we noticed was how wonderfully spacious the rooms are. There was more than enough space for our entire family to spread out and relax without feeling cramped, which was a huge plus. ​However, the true highlight was the staff. They were incredibly agile and accommodating, which is a lifesaver when you're traveling with family. No request seemed too big or small, and they were always quick to respond to our constantly changing needs with a smile. Their proactive and friendly service really made our stay special. ​To top it all off, the hotel boasts great amenities and services that were all well-maintained and enjoyable. The location is also very convenient, making it easy to get around and explore the area. ​Overall, it was a fantastic experience. We would highly recommend this hotel to anyone, especially families looking for a comfortable stay with outstanding service. We'll definitely be looking to book here again on our next trip!

Mr. Abdullah served us in the breakfast area, and his service was excellent. He always had a warm smile on his face and spoke very politely, which made the morning even more pleasant. He was attentive, friendly, and made us feel truly welcome. Thank you, Mr. Abdullah, for your great hospitality!