Grand Hyatt Rio de Janeiro

Resort hotel · Rio de Janeiro ·

Grand Hyatt Rio de Janeiro

Resort hotel · Rio de Janeiro ·

Modern beach resort with lagoon & ocean views, spa, gym, pool

Information

Av. Lúcio Costa, 9600 - Barra da Tijuca, Rio de Janeiro - RJ, 22795-007, Brazil Get directions

$$$

@cntraveler

42,481 Postcards · 5,683 Cities

Getting to the Heart of Rio's Brazilian Soul

"Known for its natural beauty and culinary offerings accessible by boat."

https://www.cntraveler.com/story/getting-to-the-heart-of-rio-de-janeiros-brazilian-soul

Grand Hyatt Rio de Janeiro

@travelleisure

28,641 Postcards · 5,542 Cities

The Best Hotels in Rio de Janeiro, Brazil

"Large hotel with a full suite of amenities, including a kids club, located between mountains and beaches." - Alesandra Dubin Alesandra Dubin Alesandra Dubin is an LA-based lifestyle writer and editor. As a veteran digital journalist, she's covered travel, food, parenting, and more for over 15 years. Her work has appeared in

https://www.travelandleisure.com/hotels-resorts/best-hotels-in-rio-de-janeiro

Grand Hyatt Rio de Janeiro

@afar

25,132 Postcards · 3,702 Cities

"Opened in 2016 in the luxe Barra da Tijuca neighborhood, the Grand HyattRio de Janeirois a modern beach resort away from the tourist hordes. Designed by the international hospitality firm Yabu Pushelburg, which has partnered with many of the world’s top hotel brands, the Grand Hyatt delivers a boutique feel with all the amenities of a world-class hotel. Spacious guest rooms feature balconies overlooking the Atlantic Ocean or Marapendi Lagoon as well as soaking tubs, separate rain showers, and locally made Granado toiletries. The subterranean spa and fitness center is extensive, with nine treatment rooms, a yoga studio, and steam rooms, while dining options include a Japanese grill, an Italian restaurant, and a Brazilian spot, each surrounding the large pool and lush gardens. While Copacabana and Sugarloaf Mountain can be an hour away by taxi in traffic, Barra offers plenty of high-end shopping and dining along its long, less-crowded stretch of beach."

The Best Hotels in Rio de Janeiro

Photo by Alessandro Mendes, courtesy of Grand Hyatt Rio de Janeiro

Grand Hyatt Rio De Janeiro

@afar

25,132 Postcards · 3,702 Cities

Hyatt Offers Free COVID Testing at Mexico, Caribbean Hotels - AFAR

"Through May 31, 2021 this resort is offering complimentary on-site COVID-19 testing (PCR or rapid antigen) for up to two registered guests per room to help travelers meet the U.S. CDC's pretravel testing requirement of a negative test within 72 hours. Complimentary tests require a minimum length of stay that varies by property and additional on-property tests can be purchased. If a guest tests positive and must delay travel, participating properties generally allow extended stays of up to 14 additional nights at a travel-delay rate of up to 50% off the standard room rate and up to 30% off food and beverage (excluding alcohol). Complimentary testing is only available to guests traveling to the United States, and the company says it plans to expand testing availability across the Americas and globally." - Michelle Baran

https://www.afar.com/magazine/hyatt-offers-free-covid-testing-at-mexico-caribbean-hotels

Grand Hyatt Rio de Janeiro

@tablethotels

8,496 Postcards · 3,271 Cities

Grand Hyatt Rio de Janeiro (Rio de Janeiro, Rio de Janeiro State) 5 Verified Reviews | Tablet Hotels

"For a city with such a glamorous reputation, Rio de Janeiro comes up surprisingly short when it comes to high-end hotels. Sure, there are the classic beachfront landmarks — the historic Belmond Copacabana Palace and the sultry Fasano — and a few perfectly lovely boutique hotels tucked into the hills of Santa Teresa. But it’s hardly enough to keep up with the ever-growing numbers of discerning travelers descending on the <em>cidade maravilhosa</em>. Luckily, the Hyatt brand is getting into the game, adding hundreds of new hotel rooms into the mix." - Tablet Hotels

https://www.tablethotels.com/en/rio-de-janeiro-hotels/grand-hyatt-rio-de-janeiro

Tablet Hotels

Grand Hyatt Rio de Janeiro

Christopher L.

Google

I had an incredible stay at Grand Hyatt Rio de Janeiro, and I honestly can’t recommend it enough. The entire experience was fantastic, but what really stood out were the people. Felipe, Carolina, and Danilo were all exceptionally kind, welcoming, and genuinely cared about making our stay special. That level of warmth makes a huge difference. The hotel itself is beautiful and spotless, Shiso was delicious, and the breakfast at Tano was easily a highlight. The spa was excellent—professional masseuses and a very relaxing experience—and the pool area was clean and calm. Having a beautiful beach right in front of the hotel was amazing. This is the kind of hotel and location that makes you want to come back before you’ve even left.

Eugene I.

Google

Such a great and unforgettable stay. Pamela at breakfast was lovely and made every morning feel special. Juliano was a fantastic host—warm, welcoming, and always attentive. Gustavo at the front desk was super helpful, Humberto the manager kept everything running smoothly, and Homero the bellman was kind and professional. And culinary team thank you so much for such a great food! I’ve tried every outlet and truly every meal was a joy. Amazing service from an awesome team. Would absolutely stay again.

Aria B

Google

Great hotel, rooms were clean and staff was friendly. Check-in and your room being ready took longer than expected but you can shower and change in the spa then hang at the pool and order food until your room is ready. It is relatively far from Copacabana and the other touristy stuff but I honestly liked being away from the hustle & bustle. There is also a beach right in front of the hotel. No crowd or vendors trying to sell you stuff! No matter how far you travel ubers are super cheap and come within 1-3 minutes. So it was no issue to us at all. Would definitely recommend.

Jason G.

Google

The rooms were nice and modern, but a bit small for my liking. I totally get the capacity limits for guest stays. Service (Room and Poolside) was not very timely. That is the only knock on this property. The workers were extremely pleasant from bartenders to waiters. It just took a long time for them to fulfill our food orders. Alec (sp) the bell hop was a highlight of our stay, from moving our luggage to the room, to making local recommendations, to providing water before hot tours! He was very attentive!

P936CVjamieh

Google

For a supposedly luxury hotel, the customer service isn't up to the expected standards in my opinion. Majority of the staff are nice and helpful, but a few bad apples made the stay unpleasant at times and seriously lacking. ||||Other Cons: ||||1, The executive suite isn't open 24 hours (unlike other hotels)||||2. Restaurants in the resort are not good value for money although the food is OK. ||||3. Charges for heating up food you bought from their restaurant (this is quite outrageous, never seen anything like it, it is 60 BRL to heat up food for you).||||Pros: ||||1. Decent location, next to beach and not far from shopping centres. ||||2. Above average gym (just lacks barbells) and excellent spa experience. ||||3. Concerns were addressed and the team seemed to have done their best to make it up to us. We received many deductions and free gifts from other issues, but it would be nice if these issues didn't arise in the first place. After all, this is what is expected when you pay top rates in a 5 star hotel.||||Not sure if the hotel really deserves the 5 star rating, as a few/minority of the customer facing staff really don't have an appropriate attitude, seemingly lazy or unfazed about an issues you report. Some staff seem like they don't want to be there or don't know the meaning of good customer service. While others are excellent and have no issues. Just a shame that some of them are not exactly matching the standard you'd expect from Grand Hyatt. ||||Not the best Grand Hyatt I've been too and certainly not on par with those in Asia. Seems like they think the proximity to the beach and safety of the area is good enough that they don't have to deliver an all round great customer service. ||||Maybe this is just how it is in Latin America, but the experience was totally different to Grand Hyatt in other countries (staff don't seem that bothered when you have requests and one or two of them have more of an attitude, while in other countries, I couldn't really make any complaints about the staff). ||||The location is good, facilities are good and most of the staff are excellent, it's just a few bad experiences that really tarnish the reputation of Grand Hyatt and bring down the "5 star experience" to what feels more like a 4/3 star hotel.

Eduardo D.

Google

The hotel is really nice and the service is great! I got a room with a pristine view of the lagoon. The service is great. I had a few packages delivered to the hotel before I arrived and they took care of everything for me. I even had one delivered late, after I left, and they also took care of it for me. Everyone is very polite and happy to help. The location I great, don’t get me wrong. You have a beautiful beach right across the street, the neighborhood is calm, safe and relaxing. However, Barra is a bit far from the part where tourists usually want to see, and unfortunately traffic doesn’t help. The area also is not super good for public transportation, I took uber rides to Zona Sul, and also an uber to the closest metro station and from there navigated to different areas of Rio. The restaurants are great. The pool is pristine. The spa service is awesome and the gym has pretty much all you need. Great hotel!

marcelobR144RF

Google

My experience exceeded expectations. This is a great location, especially for Globalists. Easy access to a quieter beach, multiple pools, top notch club lounge breakfast and 5:30 drinks and small dinner. The standard suites are beautiful, especially the lagoon view suite. There were a few issues, like no late checkout, malfunctioning keys (multiple times), a long check-in time (they said the computer was slow), not enough bottles of water (we had to repeatedly go to the front desk and ask for more. They would not send any to our room without charging us.) overall, I would go again.

Kay

Google

Everything was amazing from entry to leaving. The staff were all very friendly, the room was spotless and spacious. The restaurants served delicious food. There’s a 24 hr mini market in case you need anything. The pool area was clean and open from 7 - 7pm. Will definitely be staying here again in the future (10/5)

Jordan B.

Yelp

If you go to Barra da Tijuca, you MUsT stay at the Grand Hyatt!! It is THE best hotel, with a resort feel! There are quite a few restaurants on the premises and they are not far from a variety of offsite restaurants and establishments. The rooms are absolutely amazing and super comfortable! They have electronic black out shades to keep the room completely dark, which was a great feature! Inside the hotel, they also have two pools, a spa, fitness center, etc. The food and staff are truly top-notch! The entire place is amazing and you will not regret staying here! Don't miss out on staying at this awesome hotel/resort!

Carmen V.

Yelp

This was the scenario of the fantastic wedding of a couple of friends from San Francisco: the bride carioca, the groom Italian. They choose this hotel for the convenience of having us all in various hotels from Barra da Tijuca and for the easy access, beautiful grounds and fantastic service. Stellar service and hotel is modern looking and well taken care of. The pool area is chic and cozy and we all had a great time. Very recommendable for weddings.

Newman H.

Yelp

Very well located hotel with wonderful staff. Feijoada on Saturdays and brunch on Sundays are a treat with a live band always.

Diana G.

Yelp

Pros: Good Wi-Fi Pool Gym Located Across the beach Cons: Too far from tourist spots Customer service was spotty with everything except the concierge Arrived via taxi from the airport. Check In was ok. They were a tad bit slow. The hotel itself is beautiful and clean. It looks very modern and up to par with grand hyatt standards The room: spacious with a nice balcony. We had a partial view of the beach. There's construction going on and there's a big building the blocks the view. We asked for a rollaway bed and it was there when we arrived. The beds and pillows were comfortable. The restroom is a bit odd. It has a huge, heavy door that you must slide back and forth when you have to go the bathroom or shower. It's very big, but I think it would have been nicer to have a door that shuts the toilet area off. The toiletries were the best. I loved the lavender scent and they weren't skimpy with them. The shower water pressure was adequate. I can't say the same about the sink water pressure. Sometimes it was a drip and sometimes a slow stream, but it always took forever to wash your hands. The mini bar has beer, water and soda. They have a nespresso machine and a tea kettle. I was very surprised they only gave us one mug to share between three of us while we were there. The pool was great. It's big and spacious. There's plenty of lounge chairs. They have waiter service. Pool towels are offered. There's a door that leads to the beach by the pool area. You need your key card to get in and out. Extras: - We waited 20 minutes for ice and it never came. No Ice machines available. - an iron and blow dryer are available in the room - the gym was excellent. Plenty of machines and treadmills. They offer towels and water. - a safe is available in the Room - the concierge was awesome. They helped me set up my driver and tour guide for day 1. Then they helped me buy train tickets to Christ the Redeemer. - If you want a snack or drink, they have a 24 hour store on the first floor. Do expect hotel prices. - we used Uber for everything since everything is so far away - they have Lounge chairs at the beach. They also have water available for you.

Alex H.

Yelp

A really great hotel with a friendly and supportive staff. The hotel is new and modern and even during a covid lock down the staff made sure we felt a minimal impact. They also do a good job taking care of their elites and special thanks to Denise and Felipe for taking such care of us! HIGHLY RECOMMENDED!

Stephen Z.

Yelp

I stayed here in September and had a very nice time. The hotel is new in appearance but breaking down in many places. That being said, the staff was exceptional and went out of their way to solve problems (like my phone not working). I saw some reviews of the construction and out of the way location but I enjoy it being a little less crowded and the are a little less run down like Copacabana beach. I stayed elsewhere in my December trip but likely will be back to the Grand Hyatt the next one. Full disclosure, I was in a Oceanfront Suite in both and the room and balcony were very large. If it didn't have as many flaws as it has from wear and tear, I would have given it five stars for price and service. And a note to anyone, service is never fast in Rio. I recently stayed at the Fairmont Copacabana (doesn't exist on yelp) and it was more expensive. Copacabana isn't a great location and its spot on it is very loud with the historic port in front. The rooms were much smaller even at 50% more expensive and the food was very average.

Gaston V.

Yelp

I have been to Rio de Janeiro over ten times, I love the city and lately I have been choosing Barra da Tijuca to stay. It is quieter, the beaches are broader and bigger, and the sea is much nicer than in Copacabana, Ipanema or Leblon. Barra da Tijuca is perfect for families or people looking to rest and/or piece and quiet. This is the first time we stayed at the Grand Hyatt, as it is pretty new. The facilities and the staff were great. The hotel is very modern, with clean and spacious rooms, great bathroom, shower and tub. Wifi connection is great, the pool is very nice, and it is right across from the beach. Breakfast is really really good.There are 3 very good restaurants in the hotel, a terrace that overlooks the city, all rooms have balconies. Ours was facing the pool and the ocean. The spa and the gym were really good too! They offer you bikes for free for an hour. Of course we already know our way around Rio by heart, but if you are looking to hang out in the heart of the city most of the time, keep in mind that it could take you anywhere from 45 minutes to an hour fifteen to get to Copacabana or Ipanema on public transportation, or 20/25 minutes if you rent a car or take an UBER, which by the way works perfectly in Rio. As far as restaurants around the area, you have a few good ones, but of course, not as many as in the heart of Rio (Copacabana, Ipanema and Leblon). There are a couple of shopping malls about 7 minutes by UBER. Also, for the adventurers, there are a couple of beaches close to this area that are hidden gems in Rio... most tourists don't go there: PRAINHA and JOATINGA. So if you are looking for piece and quiet and to enjoy the beach staying in a great hotel, this is a great choice.

Grace S.

Yelp

I don't even know what the bad reviews are for! This hotel is absolutely beautiful. I'm American and the room was only $44 USD a night and absolutely incredibly high standards. If this hotel was back in the states, it would be $500 a night easily. Stunning ocean views, the staff was very kind and accommodating, pool is gorgeous, hotel is massive and they have several great restaurants. The spa was WONDERFUL too. Highly recommend for any Americans visiting. Made my visit to rio an absolute DELIGHT!

Ric B.

Yelp

This is the nicest hotel I have stayed at in my life and I stay in hotels as part of my occupation. The hospitality is incredible, personal and not at all automated as most hotels. The grounds are beautiful and well kept. With an ocean view room I left the door open all night and slept to the sounds of he ocean.

Anastasia M.

Yelp

This was a FABULOUS experience! We wanted a great beach, and while a little far from Ipanema and Copacabana, Barra da Tijuca offered our favorite beach in Rio. Victor and the hotel staff, despite being a huge hotel, make us feel at home, and the room was OUTSTANDING, spacious, and beautiful. The fitness center was outstanding, and my only regret was not going to the spa. Don't be thrown off that this hotel in not in downtown Rio- the beach and amenities of the hotel are worth it for a perfect experience!

Brennda R.

Yelp

WORST CUSTOMER SERVICE. I waited at the pool for over an hour trying to order drinks, we asked the waiter for a menu over 10 times and never got one they kept saying they didn't speak English when I'm brazillian and speak fluent Portuguese. We asked for a bucket of beer and the waiter said they didn't have any left when 10 minutes later I saw at least 10 buckets walk past me. Since they didn't have any beer buckets I asked for the champagne menu and never got one so I got fed up and asked to speak to the manager I waited for over 30 minutes and he never showed up so I had to go to the lobby and speak to the manager. I spent 2 hours trying to get this resolved. I live in Florida where hospitality is a big deal and this was one of the worst hotels I've stayed at. I understand that it is New Year's Eve and they are busy but it's Rio de Janeiro and Hyatt a hotel with over 500 rooms should be equipped and ready to handle an influx of guest at the pool. If they can't service that many people maybe they shouldn't book all the rooms.I'm surely never staying here again. The manager of the hotel did a great job at helping us get situated and even gave us a bottle on the house. The only good thing A about this hotel was he manager.