Grand Mercure Singapore Roxy

This was a really well-located hotel – literally just across a pedestrian crossing to the Marine Parade MRT station. We did not purchase any food or beverages during our five-night stay, as we were always out and about (plus on a different time zone for eating!) However, there was a very closely located 7/11 (turn into the street at the right side of the driveway) and a hawker centre / mall across the road via the MRT station (exit 1). The hotel itself was great, in good condition, nicely decorated and always very clean. Ice and water were easily obtained. We had single beds and they were large! They gave us an additional card so we could leave the air con on all day, so the room was always a good temperature. We did not use the pool or gym but did have a look at it, and the pictures are very accurate. The staff were always very friendly and helpful. This seemed to be a very popular hotel with air crews. NOTE: as at Dec 25 the MRT from the airport does not connect to the Marine Parade station. It will soon, but if you are staying here, check your airport transportation well. Only one minor complaint – the power points in the room are all universal plugs (yay!) but are so super duper loose. A wall plug kept falling out – we did have a power board that we were able to prop up using a drink bottle that enabled us to use power. I hope that at some point soon they swap the power points out with some new ones.

Our stay at Grand Mercure Roxy Hotel was Amazing! The staff is very kind and helpful. They gave us an early check in as well as upgraded our room and surprised us with a complimentary Honeymoon cake. The hotel is very well located right opposite to the MRT which made commute very convenient. Highly recommend!

First impression was of a large Ibis hotel. Despite concierge sitting and watching us, no-one came to assist with bags. The downstairs bar/cafe off the lobby is very basic ( all food comes from elsewhere ). Staff nice and do their best. Upstairs bar on pool level is a sports bar with zero atmosphere. It was awful and we ran. Chinese restaurant is deserted and very very over-priced. Location is quite close to airport and across from large shopping mall and hawker centre, where the food is great. Overall really soul-less and OK for an overnighter. Evidence of large groups shipped in ( as often large queues at check in ). Won't be rushing back. Many lower level hotels have more character.

First: Amazing staff: friendly and helpful for sure, so NO complaints here. The hotel itself has very little personality, it's ' practical': there's a lot of come and go movement of business people or off shore workers and so on. This is a thing one notices at the breakfast room: ( which is okay, but again: very standard and practical): you arrive, you eat, you go! The atmosphere does not invite you to linger too long.|The hotel's location is great: easy access to SMART system, huge shopping mall across the street and around the corner, enough food stalls as well. So no complaints here either.|The room was great as well, spacious and veeeery comfortable. So no complaints here either. |But ( did you feel this one coming?), the hallways are quiet noisy: several aircrew are staying here, so there's a come and go at the most odd hours and of course housekeeping needs to.prepare there rooms. There's some sort of an echo in the hallways which makes every conversation and movement sounds 10 times louder. |ThIs was actually my only complaint.|But again: my gratitude and thanks to the staff.|I like the Accor chain as one can almost find a hotel everywhere you go. They offer a variety of hotels geared to your needs and budget. |But there's something about the Mercure hotels: it's not that they are " bad" but whenever staying with them, there's always something I am missing... Was this value for what I paid for: not really. Again did not have a bad stay but missed a ' je ne sais quoi!"

Amazing stay, as I keep finding new things when exploring the Katong area again. This neighborhood holds a special place in my heart as I went to TKGS in the 90's. The Grand Mercure Roxy Square provides a stay that lets me explore and rediscover the neighborhood, but it is also well-connected with buses and MRT that go to other areas. I didn't interact much with the staff except at check-in and check-out. But the housekeeping lady that cleaned my room, Amy, was very friendly and even thanked me for the tip I left her for a job well-done.

I stayed at this hotel recently and noticed that the room was not properly cleaned before my check-in. The minibar fridge still had leftover food from the previous guest, which was quite disappointing and raised concerns about the room’s hygiene standards. I informed the front desk, and I hope the management will look into improving their housekeeping procedures. The location/facilities/service (you can add anything positive if you want) were otherwise fine, but cleanliness definitely needs more attention. Room1636 28/11/2025

This hotel is in a great location close to a MRT (underground train) stop, however it is 15 mins + to get to the main city sights. For us this wasn’t an issue. It is located across the road from a shopping centre and a food market, also the beach is a short walk away (highly recommend a walk there it’s beautiful!).||Concierge at the hotel was excellent. Reception were friendly. We had a slight miscommunication issue with the stay that took a a couple of occasions to fix however it did end up being fixed. ||The room was spacious with an excellent view. The room was clean. The beds were very comfortable. The bathroom was very clean. ||The pool area is lovely, great for a swim. There’s a gym and bar onsite too. ||Buffet breakfast had great variety, however the quality was fairly average. Sometimes the food was a bit dry, like it had been sitting there for a little while. I’d still recommend it as there were many other better options. ||We would stay here again.

We arrived a bit earlier than the check-in time. The staff politely informed us that the room wouldn't be ready for some time. They made their best efforts and accommodated us a bit early since we had elderly people in the group. The buffet on the 3rd level had a good spread and the food was delicious.

I stayed at the Grand Mercure during the week of Christmas 2024. I had an amazing stay. Not sure if I've ever had a doorbell in a hotel room, but that was a cute touch. There's a slot by the door where you insert your room card and it turns on the lights and the TV as you enter. Likewise when you exit and remove the card, everything shuts off. Great feature! I had a very spacious king-size room on the fifteenth floor with a nice view of the ocean. There was a tub and shower. To have both is becoming rarer these days. The complimentary body wash, shampoo, and conditioner smelled great. The room had other amenities such as robes, slippers, iron/ironing board, coffee, tea, and a fridge. I never located an electrical outlet in the bathroom, so I couldn't use my electric shaver, and if I had one request, it would be that they install USB A and/or C ports (perhaps built into the lamps) so that travelers don't have to bother with getting converters. Otherwise, it was a wonderful stay!

It's very pricy! I recently stayed at the Grand Mercure Singapore Roxy. Below were the key aspects of my stay. To be fare to the business, I had a video at https://youtu.be/bdRW8UTL-oE?t=33 Location: if you're interested in exploring the local culture and heritage, its location is excellent. There are plenty of charming shops, eateries, and food shops for local people within walking distance. Cost: it's very pricy. They charged USD$55.30 for a rollaway bed, on top of USD$229.48 a night. In addition, breakfast costs USD$29 per person. Accommodation: my room had a comfortable bed, modern amenities, and a nice view of the city, with complementary bottles of water. Service: their front desk was difficult to reach at night, especially for international calls.

We stayed in this hotel several times. It is close to the airport, Parkway Parade and many restaurants. The rooms are larger than most hotels in Asia. The housekeeping staff cleans daily. The restaurants have good food. We like the Breakfast buffet. The MRT is still under construction....that is a bummer. We like the pool and fitness center.

This was my first time visiting Singapore after several years, and I was here for a work related trip. Located in the Marine Parade district, the property is centrally located to nearby shops, and of course Singapore's famous hawker stalls. The hotel itself is clean and the rates are quite fair, compared to other hotels in Singapore. I was checked in by Joyce, a very friendly lady. She went through the rates, and processed the check in, to assignment me to room 629. My room consist of a king sized bed, with a suitable sized flat screen tv, nice small fridge, and vanity was quite spacious. The bed was comfortable, and because it was large, had plenty of room to spread around. The bathroom was nicely sized, with a clean sink area. The shower/tub combo was fine but one thing I wasn't too fond was the water pressure. Overall, room was clean and comfortable for a few days stay. I used the gym as well. The gym consisted of sufficient treadmills and elliptical machines. It was nice to have this access after fine dining in Singapore's hawker stalls! I also had access to the morning breakfast area. To my surprise, the food was quite delicious. I would stick to the Chinese dishes--the xiao mai, cha shu bao, and egg roles were good. If you get something to drink, stick with the coffee/espresso machine. The pineapple juice wasn't very good. Here's something to note: there are a ton or bus lines that leave the hotel bound for landmarks such as Marina Bay Sands, Sentosa Island, Merlion, etc. Be sure to purchase your tap card at a 7-11 prior to. Bus lines depart in front of the hotel. This would be a good choice hotel to stay in Singapore. Fair priced, overall cleanliness, and friendly staff makes this hotel highly satisfactory. Overall grade: A-

I tried the Singapore Laksa with Lobster for in-room dinning. The taste is good. But maybe it's too creamy. As for myself, I prefer the Thai Tom Yum taste to creamy laksa.

This area is conveniently located right next to a shopping mall. It is also close to a couple hawker stalls, a Koi milk tea, and a fair price supermarket. The MRT is not walking distance but they provide a shuttle service in the morning to get there. Our room was very nice and clean. They had robes and slippers! The bathroom had a window so you can watch tv when you're taking a bath or someone can watch you. ;)

Stayed here for 1 night over the weekend a few months ago - and had a great time. I was impressed with the interior of the hotel. The Lobby and the Lift Area, plus the corridors leading to our room was pretty nice and clean. What I Love: The room was simple and nice. Bed was huge, decor is very modern-classic and simple. TV was new, and there was a nice long window on one side of the wall - so the view outside was pretty okay. It's connected to Parkway Parade - so you have a slew of shops, and stuff connected to the hotel. The body wash, soap, shampoo, etc. that they gave were very impressive actually. Specially packaged and smelt really good. What I Don't Love: The shower and restroom. It was very generic. Nothing too exciting. It was very, very, very clean though. I guess, I just like plush!

We arrived in Singapore two days prior to our cruise sailing in SE Asia, and returned for two days after completing our cruise. We stayed at the Grand Mercure on each side of our cruise. Most people would probably want to be where more of the action is near city center. However, we chose this for price and convenience to the airport. We were so happy that they offer 1/2 hour and 1 hour free shuttles from the terminals at Changi Airport. This does not seem to be a common practice for hotels in Singapore. In addition, the shuttle will take you to the closest MRT station, but after talking to the Concierge, we could easily take the bus to almost everywhere. The bus stops right out front and they provided bus and MRT numbers for us. Our room was spacious and comfortable and water, tea and coffee were provided in our room. The mini fridge was nice for drinks which we purchased at the grocery store about one block away. The 7-11 is right across the street. The fitness room, pool and wifi were very good. They also had a room safe and ironing equipment and a hair dryer. We paid for the morning buffet breakfast which was good. I had cappuccino every morning with my breakfast along with fresh juices, fruit omelet and various pastries. The hotel was reasonable compared to others and I think we were more in favor of using the bus and MRT to get to where we wanted to go rather than paying double to be close to city center. I definitely recommend the hotel and would come to stay again. Everyone was friendly and helpful at the hotel. The only thing we didn't know about was that if you have the hotel arrange for a cab, they will tack on a service charge of about $8USD. This was not necessary as the cabs queue right at the hotel. Check the various websites for pricing. We got a good deal and booked several weeks before our arrival.