104lesyam
Google
We stayed at the Grand Palace Hotel in Brno and loved the service and atmosphere.|At the reception, a Russian-speaking girl checked us in very quickly, answered all our questions, gave us a map of Brno, and suggested places to visit. We arrived before 3 PM, and she helped us get into our room right away without waiting.|Our room was cozy and nicely designed, with windows looking out onto a small park and the city. It was quiet and peaceful. We had a welcome bottle of water, a Nespresso coffee machine, tea, and a minibar with drinks (for extra charge). The bathroom had a shower, Rituals toiletries, bathrobes, and slippers. Everything was clean and beautiful.|We ate lunch and dinner at the Danube restaurant. The chef cooked delicious food, and the service was excellent. Thanks to Alex for great service!|We also tried the Thai massage. The Thai masseuses were gentle and professional. After the massage, we enjoyed the sauna and relaxation area, which was small but very cozy and nice. The gym and sauna are free for hotel guests.|When we checked in, we got vouchers for welcome drinks, which we could use in the lobby bar or restaurant (alcoholic or non-alcoholic).|Breakfast was very good, with fresh juices, champagne, tasty food, and a coffee mashine. A lady played the piano in the lobby bar in the mornings and evenings, which was very nice.|When we checked out, a young man at reception asked how our stay was, offered us water for the road, and asked if we needed anything else.|We want to thank the whole hotel team for a wonderful stay. We wish you success and prosperity!