Grand Rocky Hotel Bukittinggi

Stay:3 days 2 night for 2 room.. Service : Unsatisfied Breakfast: 3/5 Accomodation :this im REALLY not accepted.Claim 4 star hotel but its just 2 star . NO ironing board set provided in room even no ironing room !😮‍💨😮‍💨 If needed,must send to laundry hotel service with charges.🙄 I need extra towel but must pay 80K rupiah/day😒 Cleanliness :3/5 due saw the stain at bed sheet!

Very near to city centre. Excellent hotel. Very complete breakfast for locals and foreigners. Great place to be. Very nice view from the Roma and the pool/dining room

Unfortunately a very dirty and badly cleaned Hotel and room. The rooms fall apart and need urgently maintenance and deep cleaning. Shower walls not cleaned for years, floor the same, the carpet is now a living creature and learned to open canned tuna. Very bad. The bed sheets show strain of motor oil and are not cleaned deeply. Can’t recommend to stay here, the value you get is poor. It can be old, but it can’t be dirty. I spare your pictures since it is disappointing.

The hotel didn’t have family room but i have received connecting room which is suitable for my family trip. For hotel room spacious, i book without breakfast since i would like to try outside culinary. Found this restaurant nearest to the hotel. Their food so delicious and vibe padang tu terasa banger. No room picture but recommended. The view from my room superb.

First time at Bukit Tinggi and also booked with agent.Photo looked nice, check very smooth at 5th Flr first day after back from tour at night I family saw & catch 7 cockroach.I have to two rooms both have at 5 flr My daughter n grandchildren can't sleep,we asking room change ,We agreed with spilt room only one night. .On the 3rd night Sunday 16 June when I return from my one night at Danau at ,6pm hold room no water supply from afternoon till 9pm,.All the guest not happy can't take showers n wudhu sholat very frustrated. I & family have to go out without shower .When .The staff only apologise.I stay from Friday 14 till 19 Jun..breakfast not so fantastic..This my advise pls check the room /carpet /sink / broken taps before / chair n cabinet before the guest arrival.In future pls send apologies later every room and meet.guest.Be professional hotel and service..Only I'm satisfied with my driver becomes guide ,every attractions place his no 1.

Nice place for staycation while visit to Bukittinggi town, with special iconic is Jam Gadang. The hotel is located near by Jam Gadang. This hotel is one of hotel that you need try to stay. Cheers

We stayed in this hotel for 2 nights for our trip to Bukittinggi. Overall, it was a pleasant experience. We had some issues with our room in the first place but it get sorted immediately by the hotel team so it was fine. Staff is very friendly and attentive to your needs, room is comfortable but I believe should be properly maintained. Variety of options in breakfast buffet and generally tasted good. Room rate is reasonable and worth it if you are travelling to Bukittinggi.

Rooms was dated. Aircon was not working. Fridge was not working. Safe battery died. Change to another room. Fridge was making lots of noise. Had to plug out during the night to sleep. Hot water supply was out next night. Some light in the room was faulty. Not a 4 star standard. More like 2-3 star. Breakfast was mediocre for Indonesian Standard. Only had 1 breakfast. Ate breakfast outside for the rest of the days although paid for 4 nights of breakfast. Only good thing was the staff was great. Attend to our needs.