mohdazizm
Google
First time at Bukit Tinggi and also booked with agent.Photo looked nice, check very smooth at 5th Flr first day after back from tour at night I family saw & catch 7 cockroach.I have to two rooms both have at 5 flr My daughter n grandchildren can't sleep,we asking room change ,We agreed with spilt room only one night. .On the 3rd night Sunday 16 June when I return from my one night at Danau at ,6pm hold room no water supply from afternoon till 9pm,.All the guest not happy can't take showers n wudhu sholat very frustrated. I & family have to go out without shower .When .The staff only apologise.I stay from Friday 14 till 19 Jun..breakfast not so fantastic..This my advise pls check the room /carpet /sink / broken taps before / chair n cabinet before the guest arrival.In future pls send apologies later every room and meet.guest.Be professional hotel and service..Only I'm satisfied with my driver becomes guide ,every attractions place his no 1.