Grand Sera Otel

Everything went well until when I checked out. The front desk handed me the car key and said I could directly drove my car out from the parking lot - and I don’t need to pay since I stayed in the hotel. Yet at the car park, there were two guys pulling the door of my car, trying to stop me and charge me for parking. Their arguments were that this is a private car park and not affiliated with the hotel at all. The argument went on for 15 minutes and I finally paid 150 TL so I could get out of there on time. I was almost late for returning my car - which would incur a €80 penalties. Sort out your own duties first rather than having customers pay.

The rooms were little smelly and the bathroom had a mold smell. Even though they clean it everyday but still it was dusty. And smell of cigarettes but the veiw was okay not bad

We stayed with my friend one night. We liked it a lot. Rooms and toilets are clean. I gave it 4 stars for the room, because I feel the cigarette smell. Probably neighbours were smoking. I don't know. The breakfast was tasty 😋 thank you

I stayed 4 nights at this Hotel. Compared to its price, it provides a good quality of service, breakfast, and hospitality. The only thing that worried me a bit was the door of the room. You can lock it from Inside but I wish there were another lock separate from key to lock from inside for more security. Additionally, I could hear everyone talking outside my room as the sound was easily permitted into the room.

I booked a room for my mother and she stayed in this hotel for 16 days. We are very satisfied with this experience. The price is so convenience in compare to the other places and refund policy is easy and without any hassling or dificulities. The hotel is well-maintained and rooms are clean. They provided an amazing breakfast buffet each day with the varieties of foods. The staff is really helpful and kind. They will help you out to the best of their capacity when you need something. I'll definitely recommend this hotel to my friends and anyone who wants to stay in Ankara.

Amazing location, its centre of ankara, extra ordinary breakfast, nice big rooms, neat and clean. I stayed for one night but its really a good place. there isn’t much of Parking outside, but staff will manage everything for you and will park your car accordingly.

The hotel is close to the historic places at the quiet street. Not far is big market with good prices for food. The breakfast is quite good with different vegetables, fruits, local cheese and sweets. Juices are standard from cartons. Room was clean and comfortable enough. TV channels are local. All of our requests were resolved with no problems. The staff is friendly.

Clean, comfortable rooms of 3 star standard. Good Turkish style breakfast (latecomers note that items are not all replenished). Situated in a commercial area, with many textile wholesalers, not very touristy. About 15 minute walk to nearest Metro (Ulus), quite steep hills! 25 minute walk to Ankara Castle - very steep hills!