Grand Shoe Services

The absolute best people you can go to for shoe repair service (and also keys!). I got my white Prada wedding heels serviced here (cleaned, and rubber soles added) and they looked brand new! I brought my second pair of shoes here (Maison Margiela tabis) to get rubber soles on them and they finished within a week. They really take their time to make sure their work is perfect, and it makes my day when I get to chat with them. Thank you so much and I definitely recommend! :)

Amazing quality top notch shoe repair. I needed the soles to these sandals repaired in a day. Not only were they able to do it, they also did an amazing job. The soles are better than the originals. I brought my Louboutins here and they sealed the red bottoms so they don’t scratch off.

Terrific quality shoe repair and very helpful owners. They're helping my Birks live on, which is wonderful to me since this style is no longer made, for a long time. They even put a better sole on them than the original!

I cannot recommend Grand Shoe Services enough!! They completely remade the bottom of a pair of leather boots that were destroyed. They also cleaned and softened the leather and made the shoes look brand new, now they can last 20 more years. The owners Grigor and Aida are extremely lovely to work with and will take care of you. The prices are very fair and reasonable especially for the quality of work you’re getting. Very quick turn around also. I am so grateful to have a shoe service like this close by and will now come to them for any of my needs. They also do other services such as bag repair, leather belts and jackets, and making of car keys even electronic ones. I will tell all my friends to come here and you should come too.

I couldn’t be happier with my experience! I had my professional tap shoes refinished here, and they came back even better than new! Aida did an absolutely incredible job—she fixed the zipper, restored the leather, and delivered exactly what she promised. The price was exactly as quoted, and the turnaround time was spot on. She was upfront about the complexity of the job and the two-week timeline, and she delivered flawlessly. I am beyond thrilled with the results! Highly recommend Grigor and Aida for their expertise, honesty, and outstanding craftsmanship!

I love Grand Shoes!! My family has come here since I was a kid and I still go to them. Incredible attention to detail and craftsmanship - If you need any shoe/leather repair or any keys made go to Grand Shoes Services!!

I can’t say enough good things about Grand Shoe Services! I have been A patron of this store for many many years. The workmanship is always spot on… The pricing is very reasonable… And I’ve never ever had an issue with them! This wonderful couple has been not only super accommodating and friendly, but try to meet their customers needs, especially if they need the work done in a short amount of time. I am so blessed to have found them. I would highly recommend Grand Shoe Repair!!!!

I came with a pair of dress shoes to be cleaned and polished. They were ready in 24 hours looking brand new for $35. Very friendly service and quality work.

Need shoe/leather repair? Or even keys (car and house keys) made? Then Grand Shoes is for you! My family has come here for years - top notch craftsmanship and care. Thank you for bringing my boots back to life for the 3rd time!!!

Got some broken luggage fixed here and they did a wonderful job. It was affordable and fast. Overall very impressed with this shop, it's in a nice location off of El Camino in South SF and very easy parking and great service. I wasn't sure how well a shoe-repair place would do for a luggage repair but they were GREAT- the quality of the repair is top notch and they had it fixed in a day and a half. Overall awesome little shop, highly recommend. Nice couple running the place as well.

Unreliable Store Hours Drove a half hour to the shop to find out that the owner had decided to take the day off. Note in the window? Nope. Note on the answering machine (which I called before driving in)? Nope. I found out from an acquaintance of the owner who was also waiting, and had the owner's phone number. Note that the 9am open time shown here on Yelp is inaccurate--then open at 10; when they open, that is. I can't speak to the quality of their repair service, since I wasn't able to use it.

Greg and Aida are the best! They're always very welcoming and have worked miracles on my shoes. I have a unique shoe size and that forces me to buy expensive footwear, so I try to keep my shoes for as long as possible. Over the past 18 months I have had the heels of two pairs of flats and three pumps either rip off or crack apart shortly after buying them. In some instances the entire heel tore off. Once they've been brought here, though, they don't break again. You would never know these shoes were near death given how well they've been repaired.

Wonderful shop! Helped me with key fob repair and suede bag cleaning and repair! Honest and excellent service! Thank you!

Big time old school shoe, leather repaired here. They can do the impossible, and will.

The owners are very cool and do excellent work. I had some patches sewn on a leather vest and they took the time to make everything perfect. Had everything done in a few hours. I will say, I asked the woman a question about pricing and it really offended her. I have honestly never been talked to so terribly by any store owner LOL (Don't piss her off). I almost avoided working with her but I realized it may have been a cultural miscommunication and she is just very passionate about her work. It truly shows in her craftsmanship. Her husband was very nice to me and told me some cool stories. He is VERY attentive to details. I will Absolutely be a regular customer

Amazing lady who is very knowledgeable of she does. The smell of leather was nostalgic. She was very helpful and kind. My Ferragamo shoes looked new when I got them back!!

Excellent service. He was able to create and find a way to repair my purse. You couldn't tell that the hardware piece he used blended with all the other pieces.

Grigor did a fantastic job repairing my reversible belt. This establishment is amazing; I will return here again for other services.

I had a pair of Birkenstock sandals resoled. When I picked up the sandals, I commented that the cork looked odd with a new glossy clear coat and that didn't look right to me. The owner cut me off and started to lecture me on how that is how that is how new Birkenstock cork also looks, how he spent extra time on the repair and how customers usually appreciate the extra time spent at no extra cost to them. I told him I didn't appreciate being lectured and yelled at when I was simply asking questions from an (assumed) expert. I really was hoping this would be a place I could rely on to repair shoes rather than throwing away and buying new. But I will never go back here. Discussions are fine but being yelled at and talked down to is not okay. Throwing out an agitated and gruff "sorry" is not enough to keep my business.

Grand shoe repair not only does shoes, but alterations and Keys! I came in with a motor scooter key that FIVE other places could not copy. The owner took an hour of his time and fashioned me a perfect duplicate by hand! I definitely recommend this place if you need an abstract key replaced, made or some alterations done. The owners are very kind and are the best at what they do in the area!

I have a luggage that needed a zipper repair. He did great in repairing it quickly. He said he had a little trouble, but it looks great and it works just like it did before. I think the price is reasonable for what he did with the help of his wife. I love that he is very honest like my grandfather. I would definitely recommend them and come back if needed.

Shoes came out looking great, bottom half was done on both. Leather match colors were also shined and looked good. Pricy a tad bit.

Yes I would recommend this shoe repair place. The owner repaired our grandson's very expensive tennis shoes. She did an exceptional job. She and her husband are very friendly and knowledgeable. Their prices are very reasonable

Have been a long-time customer to the other businesses in the same complex but never did business here. I had a need to get a second key for my Mazda because I had only one. There are many places that this can be done with cutting and in my case, programming the smart chip. When I noticed the words in the window that they also do this automotive key replacement service, I went in and asked the details. Was told in a very straight conversation on the how much and if it doesn't work then nothing is owed. The cost was very reasonable so, gave the ok. Short time (20 mins or so) passes and I am driving away with a new keys in hand. While waiting, I was chatting with the owner and this business has been there for 45 years. Must support as these are locally owned and are rare in these times and days. Would return if my need arises.

When my wife and I come here from our home in Montana, I bring my motorcycle boots to Grigor for repair. The work is always done quickly and at a very reasonable price. I have been wearing these boots regularly for over 15 years and on our recent trip here they were very worn and leaking which I thought was beyond repair. Grigor had a great idea on how to patch the sides of the boots with strips of matching leather that turned out beautifully! He also conditioned the leather to make them look like new. I give thanks to our Heavenly Father and Lord Jesus for leading us to Grigor and his wife and their wonderful store! Tracy H.

Places and people like these are disappearing. So far they have redone four pairs of shoes for me and Aida repaired my wife's leather watch band with very fine and skillful sewing. They will get more things to do from me.

My former Go To shoe repair place in the city closed and I had formed a backlog of three pairs of boots that needed various work and resoling. One was a higher end pair that needed a manufacturing defect worked around and the other two were styles I could no longer find but wanted to keep. I met with Grigor and he worked with me on options and cost / benefit to get them resoled and repaired. All came out just great and I am elated. Was this the cheapest place to go, probably not. Are there places that don't feel as quaint, I am sure. However, I am very pleased with their old school craftsmanship and quality work with pride and as I said, I am elated with the repairs and refurbishment of my boots. I've already recommended Grand Shoe Service to a few friends and I will be back for sure.

I brought my travel bag that needed a new zipper, and two pants that needed tapering and hemming. $30.00 per pair pants, and $150.00 to sew a zipper into a leather bag. I agreed because I have valued this Italian leather travel bag for decades. They said it would be ready the next Thursday, which was 9 days away. I showed up to be told they put me to the side because they are good, law abiding folks who have to pay their taxes. I explained their taxes are not my problem. So after more excuses and talking over me loudly, "HONEY WE ARE HONEST PEOPLE AND HAVE TO PAY THE TAXES!" Over and over. So they said another week. I called them when I got home to say I want my money back and will go somewhere else. They assured me it would be ready in a week. I show up a week later, and the bag has been butchered. She cut into the leather where the original zipper was, and changed the function of the zipper. She sewed in a new zipper with 6 inches of a tail hanging off the side, arguing with me, " its good like that." I found the original zipper in the bag and pointed out she was incorrect, which led to MORE YELL TALKING from her and her husband. And only one of the two pants were ready. The husband claimed, "We said ready Thursday, but it's only Thursday MORNING!" (11am) She said I am a bad nurse because I am irritated with her and should not start my day like this. I told her to give me my pants, I will take them elsewhere, where the husband then told me NO PLACE IS AS GOOD AS US!! I walked. I lost 30 bucks and a pair of pants to these jokers. If you value your belongings, please don't go here. They are rude, they interrupt you if they don't like what you are saying, and VERY PASSIVE AGRESSIVE! I feel sick that I allowed them to ruin my things. And am still out a pair of pants because I couldn't deal with them another second. FIVE HOURS LATER::: I went back for my pants because I paid for them to be tapered. I brought my husband. We waited 5 minutes for the man to acknowledge us, then he yelled for his wife, who yelled back words we couldn't understand. We waited another 5 minutes, where she emerged, yell talking that she "NEEDED to take care of me FIRST!" I pointed to my husband who said he would like to speak to her. He asked for the pants they didn't return, where she yell talked, "I KNOW you are not happy and I have this for you! and found my pants, and offered a See's candy. " I got this for you because I didn't help you." We refused the candy, asked for our pants, and stated, "you ruined my bag. I have had this bag for over 20 years. You cut the leather to fit your coat zipper into the space, but destroyed the bag. And left 5 inches of zipper hanging off the bag." You again argued, "this is the best." I don't like their service. I don't like that they argue with anything you don't agree with, and then yell talk over you if you try to explain why you don't like the work. And when asked to refund the money, laughed. They don't refund money because they are the best at their job and will never need to refund money. I asked for a refund. They said NO. Please, PLEASE think twice before bringing valuable items to this shop. On a good note, they did a great job hemming my scrubs. REFUND?? They Said NO. I would like some kind of settlement via refund.

If there was something less than 1 star I would certainly use it. I brought my husband's shoes to them to fix the heal that was coming off. The owners wife told me he had to buy new shoes. Unfortunately they no longer make the brand so we choose to repair the heal. It cost a fortune to re-attach the heal. We paid the outrageous cost. After 1 wearing, the heal came loose so I returned to the shoe repair. The owners wife was so rude and said "he needs new shoes" yelling at me. I have never been humiliated as this and I said I'll report this on YELP so others don't make the same mistake. Her response was "Go Ahead - I don't give a damn about YELP". Please don't take your shoes or anything to Grand Shoe - 124 Brentwood, SSF. - Stay away

Really disappointed. Given the excellent reviews, I made a trip especially from the city to try their shoe repair services out. Arrived 9:10am on a Sat, and they were not open, even if their hours say 9am opening...

Grand Shoe Service provides exceptional customer service, quality work, and timely repairs. They have been there for 44 years, and I highly recommend all their services. Great people, fair prices, and fantastic craftsmanship! Mike C.

I waited too long to do review. I am so happy to have found this place thru Yelp. I dropped in Saturday morning and met Greg and Aida. They are the nicest couple you will ever meet. Greg gives out his honest solution and so knowledgeable. I brought my tori burch backpack in because the vinyl handle stripped off. He knows what needs to be done and explains it well. I was so happy to see it a week later and it's really looking new. He did a wonderful job. Thank you so much Greg and Aida! Till next time

Resoled my Birkenstock Boston. Quick turnaround, genuine Birkenstock sole replacement, friendly service, fair price. Even treated the cork to help it last longer! Highly recommended!

Got a new car key programmed for a great price! Def highly recommended! The owners are extremely kind!

My go to for bag and shoe repair. Brought a Tumi luggage because one of the zippers is broken. I chose to come here instead of the warranty included with the bag because they are quick and I can get it the same day. The quality of the repair is impeccable and owners are honest. Will always come here for anything that needs repairing. Thank you for great work!

I highly recommend this establishment, very professional, high quality work performed. worked well me about making conscious decisions giving more than enough information. Thank you both so much. Roberta

My red bottoms were messed up after attending an outdoor wedding in Napa Valley. Grand Shoe Service brought my babies back to life! They've also repaired other shoes I've brought to them. The only shoe repair I go to now. I 1000% recommend! Take your shoes here if you care about them!

I have been a customer for over ten years for boot, bag and suitcase repair, they even made me a custom leather pouch for work. Before I learned of this business, I sought multiple different businesses and, once I found Grand Shoe Service, I never went elsewhere. They've been in business for 45 years and are experts. The stitch work is amazing and shows how both husband and wife are masters of their craft. I highly recommend their services and so happy they are local to SSF. They are both friendly and social people. I can only report back excellent customer service with a superior product. I'd say they are the unique 1% of expertise for the entire Bay Area.

It is now my go to place for purse repair, watches cleanup, etc. Found this place by chance any my haircut appt beside them. They both explain clearly on the issues I have. The turnouts was beautiful. Funny that I tend to find things to repair now and have been going back to them. They also fix car electronic devices.

I Needed a replacement key fob for my VW. He did a great job! Great customer service and was cheaper than the dealer. Thank you to Grigor and Aida

although it's not in their store's name, they do a great job when it comes to copying keys that i couldn't recommend them enough. i walked in thinking that i wouldn't be able to get any help with my key situation since i was missing the "master key," as Grigor put it. getting copies of car keys with a remote is never cheap but when i realized that the offer he made was consistent with the price i remembered being given *years ago* it felt reassuring enough for me. after giving him a chance and being patient with the whole process, he was able to produce not just one new master key, but 2! AND an additional manual copy. i can't thank them both enough. it feels like such a blessing to have both their business and them as owners of it in a place like the peninsula. they've been running for quite a while (over 4 decades apparently), and this should serve as a testament to not only their work ethic but their skills as well. i hope they don't retire soon because they are still very much needed in the community.

i brought in 3 pairs of shoes that needed to be re-heeled. i cannot say enough about this little shoe shop, that offers an array of services. i got my shoes back in less than a week and they look brand new. this husband and wife team are as nice as they come. the price was more than reasonable and totally worth the craftsmanship. i highly recommend this business and the owners.

Birkenstocks Rule! Owners, Grigor and Aida, are old school but understand what customer service and quality are all about. They brought my extinct Super Noppy sandals back to life with new soles and strong gluing.

Grand Shoe Service provides exceptional customer service, quality work, and timely repairs. Last week I accidentally dropped my small yellow billfold on the floor of their shop. Not only did they keep it, but they even reached out to the DMV and a credit card company to see if someone might call me to say they had found it. Grigor and Aida (the owners) recommend putting your phone number inside your purse or billfold to make it easier (for good people like them) to reach you. And I recommend taking your shoes to them. Or belts. Or anything leather. They are amazing!

Been using these booties for awhile and on my last trip, the heel gave up and I was left with a loud booties whenever I walk on a tiled floor. I was around the airport area waiting for a friend when I decided to look for a place that can fix my shoe. Found this place on Yelp and gave it a shot. Owners are very kind and explained thoroughly what I should expect. Came back couple of days after and I got my shoes. Good as new. Would have never thought it was repaired or something. Great service and will be back whenever one of my shoes need fixing.

Aida and Grigor are the best in customer service and deliver quality work. They repaired and modified several pairs of shoes and boots for me. They added zippers to tall boots that were too wide for my calves, resoled, and restitched shoes that I have owned for more than 30 years. They really do a great job and I highly recommend them.

Hidden gem! Great service and "re-redding" of my Louboutin soles, which formerly I had to send to LA and pray they came out well and weren't lost in the mail. Owner Grigor did an amazing job in a professional and timely manner. This little store does everything: repair shoes, luggage, handbags, even make keys. They have been in business for more than 40 years; I told Grigor and his wife Aida they could never retire. Any "Loubi" owners out there, look no further!

Grigor and Aida at Grand Shoe Service are the best. My husband has taken a couple of leather vests in for alterations and patches to be sewn on them, and their attention to detail is meticulous. The alteration that was made to one of his vests was done exactly as he requested, and it was all done in a very timely manner. They also make keys, repair luggage, and replace zippers, to mention a few other services. They also have a wide array of things they sell and their pricing is very reasonable. It is not often you get such attention to detail at an affordable price. In addition to the above, Grigor and Aida are down-to-earth people with great integrity and work ethic. We love the conversations we have with them, they make you feel right at home the minute you walk in the door. We highly recommend them!

Scrappy repair on a designer handbag. Argued with me that it was the "best " repair job. Eventually offered to refund me. I was in a hurry so I just left. Hopefully Yelp will not cancel my account simply because I posted a poor review, which I know is happening these days, unfortunately. So much for consumer platforms, which is probably why I only saw a good reviews on this place...

I've been going to Grand Shoe Service for at least 10 years or so, and will be a lifelong customer. I found them online based on their wonderful reviews, and thought I'd finally add my own review to the mix. Grigor and Aida are not only absolutely exceptional in their craft, but also the loveliest and kindest of human beings. They do amazing work, and their attention-to-detail is unsurpassed. I've had everything done from renewing (cleaning, waterproofing), reheeling and resoling all types of shoes - giving them new life. And for handbags, they've adjusted the length and fixed straps, and cleaned / waterproofed as well. They will be honest with you when repairing is not worth it and it's time to retire your item. They have handled pretty much any request I've had regarding leather items with great skill and know-how, and at reasonable pricing. On top of that, it turns out they are one of very few authorized Travelpro luggage warranty repair centers in the bay area and have handled several repairs for my luggage just perfectly. In the current world where the price of goods seems to have skyrocketed, it's amazing to have a trusted place like this to get the most mileage out of what you've already got (esp. if it's a favorite or sentimental item you want to use forever), and by the nicest of people.

This shop is legit. I bought a pair of Bally perforated leather sneakers and the left side tore. I contacted Bally customer service and they absolutely refused to do anything about it since it's over two years. I barely wore those things but they still refused. My only solution was to repair them outside of Bally. I went to Grand and they repaired it and I can barely tell if the shoes have been worked on. I am very satisfied with the work and price. If you have a pair of nice shoes that need work you'll have to go to Grand and get your stuff worked on. There isn't many good leather shops out there and I highly recommend Grand Shoe Service.

Airline damaged the handle on my Travelpro luggage, so I looked up some repair spots and this place came up as one of their repair centers. It's run by a lovely couple and I felt very welcomed as we discussed what needed to be done. Brought it in on a Saturday, and had it repaired by Wednesday as good as new. The only unfortunate thing is that these types of repair shops are a dying breed so we need to support them as much as we can. They are as good as their Yelp reviews and I cannot recommend enough.

Miracle Workers! I can't sing enough praises for this incredible shoe store that worked miracles on my favorite pair of dress shoes. After an accident with the wrong polish, my shoes looked damage and multiple stores refused to work on them. This store however, said otherwise. From the moment I explained the situation, they reassured me with their expertise and began to work on restoring my shoes. The level of craftsmanship demonstrated by the professionals here is beyond anything else! I was left with a result of brand new looking shoes. Outstanding service!

I finally found a great cobbler, I've been looking for one to bring my shoes to for a while now. So glad I met Grigor and his wife Aida, what a lovely couple with so much experience in shoe repair and alterations. I will definitely be bringing all my shoes to Grigor.

Replaced my bottom soles to my black boots and also my brown leather Italian made shoes is able to repair them like brand new thank you so much .......... Ready to dress up at work with my new boots and shoes.

I'm so thankful I found Aida's shop! A must visit for shoe repair! Aida has the sweetest soul! I recently brought my Chanel and Aquazzura heels in because I wanted the bottoms protected. Aida was able to help me and offer shoe insoles to add to comfort when wearing the heels. I highly recommend this shop for all your shoe repair needs. A beautiful job well done, at an affordable price, with quality customer service!

I have come here for couple years to get all my Christian Louboutin sole fixed. He is reliable on point very professional job cares about what he does it's noticeable as he leaves a great outcome. I live in the L.A area and come up to him as he does a phenomenal job. He truly cares I'll post pics of the ones I just got back today and I've had this pair for about 5 years. I recommend