Grand Villa Argentina

Firstly, there are some very good points to this hotel, in particular its location close to Old Dubrovnik and views of the sea from public rooms. ||However, you should insist for sea view, otherwise you could be looking at a concrete wall, car park and a very very busy road, so buy some ear plugs. Do not accept a room on 7th floor with an even number.||Check in was poor with lack of advice and hardly a warm welcome, although some staff were delightful and helpful around beach cafe/restaurant area. They need to move to the front desk. ||Our room was small and tired, lacking attention to detail with stained carpet, mould around sink and scuffed walls, but you do get a chocolate at bedtime on the first night! The rooms are looking tired and carpets looking threadbare and faded. Cleaning of room is also well below standard you would expect of 3* hotel, never mind 5*. ||We put in a complaint to our tour operator, who were fabulous and dealt with our concerns. We got moved to a quieter room promptly and the young porter was great. There are some lovely staff here, and some who need a course in people skills. ||I think management need to manage better and monitor where there is a lack of attention and quality of service, otherwise staff can not improve. Gym facilities very limited, tired and poorly maintained. Jacuzzi out of action all week. ||This was our first visit to Croatia and we will be back, but sadly not to this hotel. We are feeling slightly bruised, as we thought that by selecting one of the high end hotels in Dubrovnik, we were in for a 5* treat. I have stayed in nicer 3* hotels. Sorry Argentina, you must do better than this!

Absolutely stunning! Beautiful location, service was impeccable, and staff were very attentive. Interior design could use an update (linens, tapestry, carpets, etc) but overall a wonderful vacation spot. Would HIGHLY recommend!

We stayed here during a part of our honeymoon in 2022. They were just preparing for renovations. We were greeted with helpful and friendly staff. They were great! The location is very nice and close to many different tourist areas. We also enjoyed the balcony and views of the water. In addition, they have a nice pool that has great views of the sea. We cannot wait to come back after renovations are done. I can only imagine what it would be like after they are done!

Absolutely stunning, luxurious and elegant hotel. Couldn’t imagine a more perfect place to stay in Dubrovnik! The hotel is perfectly situated with exquisite views from the predominantly sea facing hotel, advantageously positioned on the side of the steep hill dropping down to the crystal waters of the sea below. The buffet breakfast and eating area was easily one of the best I’ve experienced in all hotels of this caliber. Simply gorgeous stay.

We stayed a week in a deluxe room, in the newer part of the hotel with a balcony and sea view. The room was spacious and in the main well equipped, the bathroom similar and clean but just a little tired, some discoloured and cracked sealant around the shower screen.|The bed was large and comfy and daily room servicing excellent. |Our room had spectactular views over the Adriatic towards Lokrum Island and Dubrovnik to the side, great sunsets. The breakfast was very good with a wide choice and helpful staff if we wanted anything made particularly, we had omelletes to order a couple of times. I have celiac disease so I eat a gluten free diet and was pleased to find a dedicated gluten free table with various cereals, a fresh loaf of bread, sweet breads and cakes. All gluten free and well stocked every day. Added to the already gluten free options it provided a wide choice.|The outside pool area and access to swim in the sea (its deep mind) is very good. Really helpful staff and always a couple of free sunbeds. There is an excellent terrace restaurant, great for lunch, that also provides a poolside service. The gardens are a surprise and worth exploring, they stretch across the neighbouring hotels with lots of quiet spots to relax.|Overall I really liked this hotel, I can see why some feel it may not be true 5 star but it has charm, the staff in my experience were excellent and the gripes are small ones. |So to the gripes, there was no coffee or tea making facility in our room, there was a door stop positioned behind the bathroom door but directly in front of the toilet so you needed to be constantly aware of it or put a towel over it to protect your toes particularly in the middle of the night. The service in the piano bar in the evenings was at times painfully slow and out of keeping with the breakfast team.|I would definitely stay again if I could and would recommend the Grand Villa Argentina.|

My husband and I had a wonderful two night stay. The staff were attentive. We booked a classic room and were delighted to have a free upgrade to a sea view room. We had a wonderful and relaxing late lunch on the outdoor terrace when we arrived and the staff were very welcoming. The pool area was great with a saltwater pool and access to the Adriatic. Beautiful views of the Old Town. The restaurants were pricey in the evening. We ate in the Old Town on our second night which is a pleasant 15 minute walk away. Breakfast was busy as it was peak summer season but every option of food you could wish for including prosecco. We would have loved to stay longer and hope to return. P.s. I can't understand the negative reviews!

The positives first. The hotel is in a fantastic position near the old town. 10 minute walk downhill, which means a climb back! Views from the pool and terraces are amazing Staff are very friendly and helpful. Breakfast is good with plenty of choice. And it was lovely to be able to eat on the terrace. |Negatives the hotel looks tired, I was given a room where the windows looked over a wall, and was very dark. however they changed the room the next day, with no problem. The WiFi signal is poor and kept dropping out but that could be a general problem for the area. The pool area is lovely but the pool itself needs retiling. I was told the hotel will be closed soon for refurbishments which will certainly improve the decor. |I would certainly go back when it reopens

We had a truly lovely time at this hotel last week. Spotless. Bedding and towels changed each day, even tho we would have re used towels. Little surprise arrives each evening ! Staff attentive and friendly. It’s a 15 min walk to Old Town, where all the restaurants are. Little up hill on way back. We only had the lovely breakfast at the hotel on a beautiful terrace with views. Would recommend.